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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
4-star hotel near 5th Avenue

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
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Penthouse, 1 King Bed, Non Smoking, Balcony
1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
128 West 29th Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for King - Empire State Building View No Smk

King - Empire State Building View No Smk

King - Empire State Building View No Smk

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Empire State Building View

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King - Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Beds - Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Madison Square Garden. Also, Empire State Building is within half a mile (1 km) and Broadway is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km
  • Grand Central Terminal - 19 min walk - 1.6 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪ICHIRAN Midtown - ‬5 min walk
  • ‪Ajisen Ramen - ‬4 min walk
  • ‪The Fleur Room - ‬3 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

4-star hotel near 5th Avenue
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service.

WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea.

This 4-star New York hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 27 levels
  • Built in 2008
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 753 out of 1750 reviews
Rating 8 - Good. 466 out of 1750 reviews
Rating 6 - Okay. 309 out of 1750 reviews
Rating 4 - Poor. 124 out of 1750 reviews
Rating 2 - Terrible. 98 out of 1750 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

NICHOLAS

Stayed 2 nights in Apr 2025

10/10 Excellent

Flemming, centerport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
No view
Stayed 1 night in Mar 2025

10/10 Excellent

vanilla st

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything and customer service was wonderful
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Yiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mihail

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great the area though is scary at night
Stayed 1 night in Feb 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some staff members were professional and accommodating, willing to correct what was not satisfactory such as no t.v. when it was included in cost of stay. Loved the delicious cookies they give.
Stayed 1 night in Mar 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities
Friendly front desk staff professional
Stayed 1 night in Mar 2025

8/10 Good

Nan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for business trip

The soundproofing was excellent for both street noise and building noise. All staff were friendly and helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

María José

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, sin duda me quedaría muchas veces más ahí!❤️
Stayed 4 nights in Feb 2025

10/10 Excellent

cyndi

Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

Raffaele

Travelled with partner
Liked: Cleanliness, staff & service
Property was nice very easy and easy going only thing was no refrigerator on the room was old school style with the ice bucket and at night there was a strange noise from the pipes but besides that it was a good experience and great price and area
Stayed 1 night in Feb 2025

6/10 Okay

DANIELA

.
Stayed 4 nights in Feb 2025

10/10 Excellent

Margot

Travelled with family
lovely stay
Stayed 3 nights in Feb 2025

2/10 Terrible

Trina

Check in was fine. But the heat does not work in my room! The night front desk woman was rude!!!! Just a nasty attitude and short. Not helpful at all. Made it seem like I was inconveniencing her. Said she would send someone in the morning but I check out in the morning and I’m cold. This sucks hope I can get warm enough to sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

Justice

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Elvine

Stayed 1 night in Feb 2025

10/10 Excellent

Tamika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and and clean and Nice staffing.
Stayed 2 nights in Feb 2025

8/10 Good

Shaun

Stayed 3 nights in Feb 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
The room was pretty small but everything was clean. Bathroom and shower was vey nice. The heater in our room was not working it service came right away to fix it. Elevators in the building are small and we had to wait several minutes to get on one.
Stayed 4 nights in Feb 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Houda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location. Friendly staff and clean. Subway, food, and grocery stores are near by. Very busy elevators!!
Stayed 6 nights in Feb 2025