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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
4-star hotel near Madison Square Garden

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Bar (on property)
Reception
Penthouse, 1 King Bed, Non Smoking, Balcony
2 Double Beds Empire State Building View | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
128 West 29th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for High Floor Two Double Room with Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

High Floor Two Double Room with Empire State Building View

  • Sleeps 4

View all photos for High Floor King Room with Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

High Floor King Room with Empire State Building View

  • Sleeps 2

View all photos for Mobility Accessible Queen Room with Shower

Bathroom

Mobility Accessible Queen Room with Shower

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Penthouse

Hypo-allergenic bedding, in-room safe, blackout drapes

Penthouse

  • Sleeps 2

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

8.6 out of 10
Excellent
(156 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(102 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds Accessible Room-Nonsmoking

  • Sleeps 4

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout drapes

King - Empire State Building View No Smk

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

8.4 out of 10
Very good
(24 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and 5th Avenue. Also, Empire State Building is within half a mile (1 km) and Times Square is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Five Guys - ‬2 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

4-star hotel near Madison Square Garden
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service.

WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea.

This 4-star New York hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 27 levels
  • Built in 2008
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

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  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1089 out of 2390 reviews
Rating 8 - Good. 625 out of 2390 reviews
Rating 6 - Okay. 403 out of 2390 reviews
Rating 4 - Poor. 149 out of 2390 reviews
Rating 2 - Terrible. 124 out of 2390 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

JAMES, Chicago

Nice place overall. Staff very pleasant. Only 2 elevators for 27 floors and one of them was out of order for a bit. Not a deal breaker but a nuisance. I’d go back.
Stayed 2 nights in Jan 2026

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place, and service is excellent
Stayed 7 nights in Dec 2025

10/10 Excellent

JAMES, BROOKLYN

Liked: Amenities, property conditions & facilities
Very happy with service and cleanliness of the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Lilian

Liked: Cleanliness, amenities, property conditions & facilities
Booked this for my brother. Location was perfect!
Stayed 2 nights in Nov 2025

10/10 Excellent

Danyel K

Stayed 4 nights in Nov 2025

10/10 Excellent

quentin

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 8 nights in Aug 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with a great view of the ESB! Room very clean, rooms are small but that is NY. Friendly and professional staff. Lift wait time can be frustrating, but hey it is what it is. Highly recommended.
Stayed 4 nights in Jul 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, property conditions & facilities
No interest in refunding stay when nation cancelled flights.
Stayed 2 nights in Nov 2025

2/10 Terrible

Gamze

Travelled with group
Disliked: Amenities, property conditions & facilities
Hotel is very old, one of the elevator was almost everyday was out of service and had to wait minimum 10 minutes to get other one. When I was sleeping night water liquid came from upstairs bathroom and had to change my room, housekeeping big black plastic bag was inside the elevator. Horrible experience with this hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were outstanding, very accommodating. Rooms were clean, although a bit tight, though par for the course for NYC. Would not hesitate to stay again. Don’t forget the cookies!!!
Stayed 2 nights in Nov 2025

2/10 Terrible

Warren

Travelled with family
Disliked: Amenities, property conditions & facilities
Extremely over priced. The bathroom was a mess. Broken floor tile. Chalking was pealing and messy. The sink stopper didnt work. Noise from pupes in the bathroom woke me up. Sounded like clanging as if someone was hitting the metal pipes. The room was extremely small. Ive stayed in hundreds of hotels over 50 years of traving for work at every type of hotel from 5 to 3 star and this was something below 2 stars if i can imagine. I asked the front desk to have someone fix the plumbing issues and nothing happened. Ive stayed at Doubletrees back when Metlife owned them and they were fine. Ive sfayed at roadside motels on occadion that were vetter than thi as for $100 per day.
Stayed 2 nights in Nov 2025

8/10 Good

Brian, Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was the worse part of it. It took 20-25 minutes to catch it with enough room.
Stayed 4 nights in Nov 2025

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean rooms, great location, great view.
Stayed 2 nights in Nov 2025

4/10 Poor

michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
TV issues Shower stopped mid shower for 30 sec then started again Batteries in safe failed, couldn’t retrieve items Staff was excellent and attended timely to all needs
Stayed 3 nights in Nov 2025

10/10 Excellent

Maritza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio y atención. Gracias a Alvaro y Diego muy atentos
Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Stayed 3 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Room was cleaned daily, which was much appreciated! Staff was friendly.
Stayed 2 nights in Nov 2025

8/10 Good

Pauline

Stayed 1 night in Nov 2025

4/10 Poor

Tevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They turn off the water for an hour without notice. As a result, I was delayed to the event that was the sole purpose of my travel. Their accommodation was a few bottles of water without charge 😑
Stayed 3 nights in Nov 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Friendly staff, spotless room with a view of the Empire State Building and great proximity to Madison square garden!
Stayed 1 night in Oct 2025

10/10 Excellent

Larisa

Stayed 1 night in Nov 2025

2/10 Terrible

fernando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was super small, I am not a tall person but the bed was so small and was not comfortable to sleep on it. The price was so much for a probably one star hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Jayati

Stayed 3 nights in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
Was a great stay and they got me a shuttle to the Port terminal for my ship cruise
Stayed 1 night in Oct 2025