DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
4-star hotel near 5th Avenue

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Lobby
Penthouse, 1 King Bed, Non Smoking, Balcony
Bar (on property)
Hypo-allergenic bedding, in-room safe, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
128 West 29th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪22 min drive‬

Room options

Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard King - Non Smoking

8.6 out of 10
Excellent
(147 reviews)
  • Sleeps 2
  • 1 King Bed

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(96 reviews)
  • Sleeps 4
  • 2 Double Beds

King - Empire State Building View No Smk

8.4 out of 10
Very good
(30 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Beds Empire State Building View

8.4 out of 10
Very good
(24 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find 5th Avenue and Madison Square Garden. Also, Empire State Building is within half a mile (1 km) and Broadway is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km
  • Broadway - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪Skirt Steak - ‬1 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬1 min walk
  • ‪Taqueria By El Prieto - ‬4 min walk
  • ‪Second Floor - ‬1 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

4-star hotel near 5th Avenue
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service.

WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea.

This 4-star New York hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 27 levels
  • Built in 2008
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

Reviews

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 975 out of 2165 reviews
Rating 8 - Good. 569 out of 2165 reviews
Rating 6 - Okay. 368 out of 2165 reviews
Rating 4 - Poor. 141 out of 2165 reviews
Rating 2 - Terrible. 112 out of 2165 reviews

Reviews

10/10 Excellent

WILLIAM, GUILFORD

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Perfect location for mid-town and downtown. Clean rooms, comfortable beds, and staff 100% friendly and available. This is our second time here and will continue to come back.
Stayed 4 nights in Oct 2025

8/10 Good

PAUL, Westfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most having a restaurant within the property . It was easy to order the food and have delivered to my room.
Stayed 1 night in Oct 2025

8/10 Good

Melissa

Liked: Staff & service
The staff and service members were excellent and very helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located in Manhattan. The elevators were slow during busy times
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to a Vietnamese and a Cuban restaurant and the food and service were outstanding!
My granddaughter is getting married and we went to buy her wedding dress!
Stayed 1 night in Aug 2025

8/10 Good

Nishit

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location- 15-40 mins to all major shopping, restaurants and eateries
Stayed 3 nights in Aug 2025

10/10 Excellent

Ajani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Richard

Travelled with family
Disliked: Amenities, property conditions & facilities
Bathroom doesn’t vent out. Air conditioner doesn’t work room is hot and humid. Towels worn out.
Stayed 6 nights in Aug 2025

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Nicholas

Stayed 2 nights in Aug 2025

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tonya

Stayed 2 nights in Aug 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Dawn was amazing. What a sweet soul. Knew exactly how to win me over after a lil experience with the room service company they use. Really redeemed herself. Alvaro was the sweetest affective guy. The whole staff is nice. The rooms were clean and the view was pretty cool. The elevators can use an update as they’re so small and it shakes when too many ppl are on. The lobby is oferta dated as well.. But overall I’ll definitely book again. Conveniently located and definitely reasonably priced.
Stayed 2 nights in Aug 2025

10/10 Excellent

Neha

Liked: Cleanliness
Stayed 3 nights in Aug 2025

8/10 Good

Shaquasia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience
Stayed 1 night in Aug 2025

6/10 Okay

yarenis

Disliked: Amenities
No microwave the microwave that was downstairs didn't work no complimentary breakfast I was charged an additional fee that has yet to be resolved
Stayed 3 nights in Aug 2025

10/10 Excellent

Jasmine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Aug 2025

6/10 Okay

Simone

Travelled with family
Liked: Staff & service, amenities
Only complaint is that there was no air in the hallways while waiting for the elevator so it was hot! The elevators sometimes took awhile so the hot hallways were a bit of a pain.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kazuki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. The room was a bit smaller than expected, but considering the price, it was sufficient.
Stayed 1 night in Aug 2025

10/10 Excellent

Ivonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and outside patio in front. Quiet and restful. Good service.
Stayed 4 nights in Aug 2025

2/10 Terrible

christine

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

never again

Good Afternoon, I recently stayed at Double Tree Hilton 128 W. 29th Street New York, NY. 8/7/25-8/11/25 room 2509 and I have to say this was an absolute nightmare. I took my concerns to the front desk and all I got was “oh, I am so sorry, I will write this down and take note of your issues” I understand that not every hotel is perfect and without a few inconveniences or quirks but the list just went on. The first night there I was up most of the night due to this horrible noise intermittently that sounded like a fog horn in the distance. We determined that it must have been the pipes possibly but it went on day and night for the entire stay. The shower was an adventure. I understand water pressure issues in a large building / hotel but it wasn’t losing water pressure during the shower you actually lost ALL water. You had to stand there soaped up and wait and hope that the water came back on and you could rinse a little at a time as the water came back on. The refrigerator did not work, we kept a bucket of ice in there to help keep things cold. In between the beds there was a soft spot / hole and it make the flooring uneven and you kept catching your toes / foot on it and I must say it was not exactly comfortable when you hit that spot. Then the elevators, what a mess. There are 2 elevators and most of the weekend one or the other was out of order. I am almost 60 yrs old and I can tell you 25 flights of stairs is not an easy task. One day that 1 elevator was out I made it down
Stayed 3 nights in Aug 2025

8/10 Good

Derrick, Ashburn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and super helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Ileana

Great staff
Stayed 3 nights in Aug 2025