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Element New York Times Square West

3.0 star property
3-star hotel near Times Square, connected to the convention center

Choose dates to view prices

Photo gallery for Element New York Times Square West

Rooftop terrace
32-inch LCD TV with cable channels, TV
1 bedroom, pillowtop beds, in-room safe, desk
Interior
Free daily buffet breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • Kitchen
  • 24/7 front desk

Explore the area

View in a map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪28 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(239 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(75 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(128 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Non Smoking

7.6 out of 10
Good
(26 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Non Smoking, City View

7.6 out of 10
Good
(18 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Madison Square Garden and Bryant Park are also within half a mile (1 km).

What's nearby

  • Times Square - 5 min walk - 0.5 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km
  • Empire State Building - 14 min walk - 1.2 km
  • Rockefeller Center - 14 min walk - 1.3 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Beer Authority - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪Upside Pizza - ‬1 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬2 min walk

About this property

Element New York Times Square West

3-star hotel near Times Square, connected to the convention center
Element New York Times Square West offers its guests a 24-hour fitness center and complimentary bicycles. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is served daily. The business-friendly Element New York Times Square West also features a rooftop terrace, coffee/tea in a common area, and laundry facilities.

This 3-star New York hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 40 levels
  • Meeting rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Element New York Times Square West offers 411 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Element New York Times Square West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1319 out of 2922 reviews
Rating 8 - Good. 925 out of 2922 reviews
Rating 6 - Okay. 381 out of 2922 reviews
Rating 4 - Poor. 152 out of 2922 reviews
Rating 2 - Terrible. 145 out of 2922 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

PATRICIA, ALEXANDRIA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t ready at nearly 6pm. Had to wait 20 minutes for “the room to be ready”. Elevators were broken for 2 days and we were on the 22nd floor. One elevator working took 15-35 minutes and there was practically a riot in the lobby.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Stayed 6 nights in Sep 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Element hotel

Elevator sucked !!!
Stayed 4 nights in Aug 2025

10/10 Excellent

HIROSHI, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Shanoya

Birthday trip

Hotel was ok for a place to stay that’s about it. They offer breakfast which is a nice touch seeing as how the elevator was down.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacob

Liked: Staff & service, property conditions & facilities
Breakfast is good. Especially the kitchen worker they are very helpful, the kitchen staff, John, Arnel, Jeffrey, Eileen and Vince.
Stayed 2 nights in Aug 2025

2/10 Terrible

Gloria

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
En elevedaor dañado, no baños en el lobby, varias habitaciones sin duchas en reparaciones. El manager de la noche muy grosero. Desayuno muy bueno y completo.
Stayed 3 nights in Aug 2025

8/10 Good

Pamela

Stayed 4 nights in Aug 2025

10/10 Excellent

Moein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were polite and wonderful and the location of the hotel was great. The breakfast was varied and very good.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bhumika

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. It’s very convenient and at walking distance to major attractions like Times Square, Empire State Building and The Vessel. Lots of dining options at walking distance. They even kept our luggage safely after checkout since our flight was in the evening so we could go around the city. I recommend Element NewYork to everyone!
Stayed 3 nights in Aug 2025

10/10 Excellent

Takehiko

Stayed 8 nights in Jul 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near Times Square, without being too close. Loved the bathroom and the bed, and the kitchenette was a lifesaver. Got a room with a view, which was VERY cool... could see the Empire State Building from our window. Staff was very helpful and chill!
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Food options, Bed comfort, Internet access, and Transport access were on point. Unfortunately, the shower head was broken but they fixed. One of the elevators was not working but the wait time wasn’t long either!
Stayed 4 nights in Aug 2025

10/10 Excellent

HAZEL

Travelled with family
Very convenient location and the service is very good, very kind people.
Stayed 4 nights in Aug 2025

10/10 Excellent

Salvador

Stayed 4 nights in Jul 2025

10/10 Excellent

Gia Huy

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alllll perfect
Stayed 1 night in Jul 2025

6/10 Okay

Celthia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Wilfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was pretty nice. I personally love the location. The brakefast variety. They are doing some remodeling so they only have 2 elevators working that for the amount of people staying, made the waiting time longer than usual. But in overall. I would stay again.
Stayed 1 night in Aug 2025

6/10 Okay

Thompson

Travelled with family
Liked: Staff & service

Below Average Hotel for 5 Star Price

Not what I expected for a Marriot branded hotel, especially in the heart of New York. The cleaners didn't really pay attention to cleaning and the afternoon reception staff were pretty rude.
Stayed 5 nights in Aug 2025

10/10 Excellent

Heather

Stayed 3 nights in Aug 2025

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

They asked me for 250 dollars as a deposit, which I think it’s ridiculous. I still haven’t received it back, so it’s a problem for my trip. Breakfast was horrible. And they didn’t make the bed everyday. Not happy at all
Stayed 3 nights in Aug 2025

2/10 Terrible

Ramez, irvine

Travelled with family
Disliked: Amenities
Elevator one of 3 not working No space to sit in morning No laundry room Only good thing is location close to all sightseeing
Stayed 7 nights in Jul 2025

8/10 Good

Julisa

Liked: Cleanliness
The location of the hotel was
Stayed 1 night in Aug 2025

4/10 Poor

Jason

Disliked: Staff & service, property conditions & facilities
I stayed for two nights only and they charge 250 USD for incidentals/ the event of damages, which almost more the money I had spent on the accommodation itself. This cost is so high, and considerating it takes 30 to 45 days to return that money for overseas people, coupled exchange rate is way too high. The other things people need to only got advised the day before
Stayed 2 nights in Jul 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many attractions, available transportation 24 seven buses, trains, cabs, plenty of food shops,staff & hotel very great .
Stayed 3 nights in Aug 2025