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Holiday Inn Express New York City Times Square by IHG

3.0 star property
3-star hotel near Times Square

Choose dates to view prices

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Free daily on-the-go breakfast
Exterior
Reception
Lobby sitting area

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View (High Floor)

8.4 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(143 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View (High floor)

8.0 out of 10
Very good
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

7.4 out of 10
Good
(83 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Also, Madison Square Garden is within half a mile (1 km) and 5th Avenue is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Dear Irving on Hudson Rooftop Bar - ‬4 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

3-star hotel near Times Square
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Russian, Spanish

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DoubleTree by Hilton New York Times Square West

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
3.7 out of 5, Good, 2,651 reviews
The price is CA $176
CA $206 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch HDTV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 740 out of 1938 reviews
Rating 8 - Good. 483 out of 1938 reviews
Rating 6 - Okay. 362 out of 1938 reviews
Rating 4 - Poor. 189 out of 1938 reviews
Rating 2 - Terrible. 164 out of 1938 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daimeon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Tami, Vergennes

Travelled with family
Liked: Amenities
Good walking distance within a lot of attractions
Stayed 3 nights in Jun 2025

10/10 Excellent

Diane Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff always kind, respectful, available and quick response. The night staff front desk Samantha alway kind and helpful. Highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Saman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient access to most of the attractions. Good staff and breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Yamelh Yousif Yassin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención de los empleados
Stayed 4 nights in Apr 2025

8/10 Good

Lorri-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, walking distance to everything. Fair sized rooms for two people. Definitely nothing fancy, but clean.
Stayed 4 nights in Apr 2025

4/10 Poor

Julann

Stayed 4 nights in Apr 2025

10/10 Excellent

Vinay

Stayed 3 nights in Apr 2025

10/10 Excellent

Whitney, Toco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and an ideal location.
Stayed 4 nights in Apr 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two nights stay at the hotel however I only got to stay one night as the hotel was totally booked out and my room was not available. The second night I was told I had to pay for a new booking because the hotel booked a new room for me At 1:52 am on the second night, the janitor unlocked the room door to clean and he was at the wrong room.
Stayed 2 nights in Apr 2025

8/10 Good

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alvin Dennis, Bonaire

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had one elevator for 35 floors.
Stayed 4 nights in Apr 2025

2/10 Terrible

James

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not get the room I paid for . Peeling around mirrors . Carpet had a foul odor. Limited area to eat. Anna who worked with the breakfast team was very helpful and kind.
Stayed 3 nights in Apr 2025

6/10 Okay

Meenakshi

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The furniture were quite old.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaime

Stayed 1 night in Apr 2025

10/10 Excellent

Enerel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Javier, Isabela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything in Times Square. Staff was very helpful and friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and price was affordable!
Stayed 2 nights in Mar 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in very desperate need of a refresh.
Stayed 4 nights in Apr 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for the Prioce

The Holiday Inn express was perfect for our needs. The staff--particularly Touria and Eddie (?)--are knowledgeable, attentive, and efficient. The room is small, but that's New York. Everything was as expected, and the location is terrific. Be forewarned--there's another Holiday Inn very close by, and people can be confused about which hotel to go to. My only gripe: the hotel is oversubscribed, and you really feel it at breakfast. The hallway to the elevator is incredibly narrow, and people getting off the elevator, and people trying to get on the elevator (which is very slow during peak breakfast hours) make for terrible congestion. There is supposed to be a limit of six people per elevator trip, but that is seldom observed. And if it were observed, it would take forever to get to the first floor (we were on 24, so it was REALLY a slow haul). I wonder if there's a way to reconfigure the breakfast area so that it's more customer friendly.
Stayed 2 nights in Apr 2025

2/10 Terrible

Ulises

Travelled with family
They gave me a bad service and I'm still waiting for my $150 refund that they asked me for and that they said they would do it to me at the time of check out
Stayed 2 nights in Apr 2025

10/10 Excellent

Asieh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet rooms! I will definitely come back to it.
Stayed 4 nights in Apr 2025

6/10 Okay

Alistair

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel was convenient for where I wanted to visit. It could do with being refurbished, as it was tired looking. The hot water for the shower was a bit temperamental. As there were only 2 lifts serving over 30 floors, it took forever for one to arrive and when it did it was usually jammed full with more than the recommended 6 people. The staff, however, were polite and attentive.
Stayed 6 nights in Apr 2025