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Holiday Inn Express New York City Times Square by IHG

Property class: 3
3-star hotel near Times Square

Choose dates to view prices

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
City view
Exterior
Exterior
Free daily on-the-go breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Explore the area

View in a map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(33 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

City view

Standard Room, 2 Double Beds, City View (High Floor)

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

City view

Standard Room, 2 Double Beds (High Floor)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

8.2 out of 10
Very good
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

City view

Standard Room, 2 Double Beds, City View

7.8 out of 10
Good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.2 out of 10
Very good
(189 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

City view

Standard Room, 2 Double Beds

7.4 out of 10
Good
(97 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.0 out of 10
Very good
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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Hilton Garden Inn New York Times Square South

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 5,191 reviews
The price is CA $140
CA $166 total
includes taxes & fees
Apr 12 - Apr 13
Hilton Garden Inn New York Times Square South

About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Madison Square Garden. 5th Avenue and Rockefeller Center are also within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Rockefeller Center - 13 min walk - 1.1 km
  • 5th Avenue - 13 min walk - 1.1 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪The Placery - ‬1 min walk
  • ‪Altair - ‬2 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

3-star hotel near Times Square
WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • To-go breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Reception
Pod Times Square
Manhattan
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 5,420 reviews
The price is CA $137
CA $194 total
includes taxes & fees
Apr 12 - Apr 13
Pod Times Square

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch HDTV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 989 out of 2565 reviews
Rating 8 - Good. 649 out of 2565 reviews
Rating 6 - Okay. 466 out of 2565 reviews
Rating 4 - Poor. 250 out of 2565 reviews
Rating 2 - Terrible. 211 out of 2565 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Kelly L.

Stayed 3 nights in Jan 2026

10/10 Excellent

Cassie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location. Plenty of food places near this hotel. It is your typical New York hotel, small and basic. But, perfect if you’re looking for inexpensive, clean and centrally located to time square, subways and such.
Stayed 3 nights in Dec 2025

10/10 Excellent

Samar

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeckmaly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, the staff was very responsive. We have a problem with our room and they change us very quickly to other. The location is perfect, very close to all.
Stayed 3 nights in Dec 2025

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are too few elevators.
Stayed 2 nights in Dec 2025

4/10 Poor

Jeffrey, Lebanon

Stayed 2 nights in Jan 2026

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Jan 2026

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The major concern was that the safe was in the closet and everytime you open the closet doors the safe almost hits you in the head. I hid the edge of it once but luckily no bleeding. Could've been a lot worse. Finally had to lock the safe to keep it from opening every time. Small area for breakfast. It couldnt accommodate a lot of people. I did like the daily cocoa and cookies. But the DAVIDS cookies were hard and not good. The fresh baked ones were really good. It was in good proximity to subways and time square.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities
Good
Stayed 4 nights in Dec 2025

2/10 Terrible

Rafi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very old property , it needs a major renovation , nothing works , you could not adjust the heather , it’s either too hot or too cold . Room service was not existent, we had to walk down 20 floor since the elevator was not working . The door key Didn’t open the door we had to wait 2 hrs for it to be fixed .
Stayed 4 nights in Dec 2025

10/10 Excellent

Alejandro

Thank you
Stayed 3 nights in Dec 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities
The staff is very helpful. The hotel is in a good location. The elevator was small and not accommodating . The staff made the hotel a great place to stay !
Stayed 3 nights in Dec 2025

10/10 Excellent

Anyiri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff and overall stay was excellent. The only thing is the elevator was a bit slow at times. We were on vacation so it wasn’t an issue for us. However if you are in a hurry it might be an inconvenience.
Stayed 3 nights in Dec 2025

8/10 Good

Marianna

Liked: Cleanliness
Clean room
Stayed 2 nights in Dec 2025

6/10 Okay

Nina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was very hot and dry. Maintenance attempted a fix but it didn't correct issue with thermostat. Only one of two elevators worked in a building with over 30 stories. Front desk staff and luggage manager very helpful. Maid staff very good. Fresh towels provided each day. Did not eat free breakfast due to late mornings.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities
Perfect area. And everything is walking distance
Stayed 3 nights in Nov 2025

10/10 Excellent

Maribella

Stayed 4 nights in Dec 2025

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities
The breakfast area was non-functional due to it being such a limited space. We were never even able to enjoy the breakfast. We booked a king size bed and received a queen. We didn’t realize the bed size until we were already unpacked and didn’t want to change rooms at that point. The room was extremely outdated and looks to be falling apart. There are very limited channels on the tv and one didn’t even have any sound. There is only one elevator. It is fast but with so many floors it frequently would stop and be full so wasted time. The elevator was small and not many could fit on it. The location is considered Times Square but did not feel centrally located to all the touristy spots we wanted to see. It was a far walk/car ride. I would not stay at this hotel again. I would pay more and stay closer to Times Square.
Stayed 3 nights in Dec 2025

10/10 Excellent

caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! Would absolutely recommend to others traveling to NYC. Miguel, the front desk manager, was amazing amongst the chaos and super helpful!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Ritzon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was amazing, breakfast, front desk, & staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ana Maria

Stayed 2 nights in Dec 2025

6/10 Okay

Felix

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Check-in staff was not courteous. He wasn't friendly. The tub floor was stained brown. The elevator are extremely old and wait time for them is just too long. We had to take the stairs down from 30th floor. The beds were not comfortable. I could feel the box spring. It was not possible for a good nights rest. For the price we paid per night, the whole experience was a con job.
Stayed 3 nights in Dec 2025

10/10 Excellent

Marcelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean hotel. Great size of bedrooms. Very comfortable beds. Perfect locations. The breakfast staff was excellent. They were kind, attentive, and made sure everything was well stocked and organized. Their positive attitude made a big difference in our stay.
Stayed 4 nights in Dec 2025

6/10 Okay

parikshit

Travelled with partner
Liked: Cleanliness
Lift service and room service
Stayed 3 nights in Dec 2025

6/10 Okay

Will

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
2 elevators for 36 floors. Room had carpet thrown over uneven flooring. Air conditioner sounded like there was metal stuck in the fan. Staff was friendly.
Stayed 2 nights in Dec 2025