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Hyatt House New York/Chelsea

3.5 star property
3.5-star hotel near Macy's

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Photo gallery for Hyatt House New York/Chelsea

Terrace/patio
Terrace/patio
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
815 Ave of the Americas, New York, NY, 10001
  • Empire State Building
    ‪9 min walk‬
  • Broadway
    ‪13 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 2 Queen Beds

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Shower)

  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom (Specialty)

  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower)

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom (High Floor)

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Accessible

  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Free WiFi
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4.5 out of 5, Wonderful, 985 reviews
The price is CA $498
CA $639 total
includes taxes & fees
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About this property

Hyatt House New York/Chelsea

3.5-star hotel near Macy's
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House New York/Chelsea. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

  • 150 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Elevator
  • No smoking on site
Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Lobby

Hyatt Place New York / Chelsea

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 2,427 reviews
The price is CA $221
CA $258 total
includes taxes & fees
May 26 - May 27
Hyatt Place New York / Chelsea

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 68 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sardi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in between Hudson Yards, Madison Square Garden and Empire State Building. Also not very far from Time Square. Plenty of dining, Bar and Coffee options. Breakfast was very good for a hotel breakfast.
Stayed 1 night in Feb 2025

4/10 Poor

Sean

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Go elsewhere

This property is in pretty bad condition. Also, the hospitality is lacking from the minute you check in. They "don't have" a bell hop to help you with your luggage. That's real fun when you have a 5 month old and you're exhausted from jet lag. I had to tip the security guard to help us with our luggage. The room is run down and needs a facelift. Breakfast was pretty bad, I have had better breakfast at a holiday inn express. I went across the street to McDonald's. Upon checking out, they want a 45 minute advance notice to get your car from valet. I called an hour early and was told " your too early, your going to get a ticket". WOW, excellent service! How about not. A ticket in front of your own hotel? This hotel made me want to get a "I hate New York" t shirt. After checking out my wife and I drove by the Ritz Carlton, I said next time we're going there even if I have to eat top ramen for a month to pay for it
Stayed 3 nights in Feb 2025

10/10 Excellent

Faith

Stayed 1 night in Feb 2025

10/10 Excellent

Gordon

Stayed 1 night in Feb 2025

10/10 Excellent

Stacey

Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service
staff went over and above to accommodate us. it says that you have a bar and restaurant which you don't.
Stayed 3 nights in Feb 2025

10/10 Excellent

LYNETTE

Stayed 2 nights in Feb 2025

10/10 Excellent

Preston

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe, Clean, and Quite Pleasant.

The hotel staff was kind, and allowed us to check in our bags a little early since our rooms were ready. We Appreciated the courtesy! They also allowed us to check bags in the back until our flight time, which we appreciate the courtesy as well! For these reasons we give 5 stars! The gym had a nice photo op balcony of the city, and some of our friends who ate breakfast said it was good. For hotel notes Room 2501 or 2504 I don't remember, one of the shower heads doesn't come on, but the other one does, and it works fine, also we never saw the magnet to cover the night light, but again not a huge deal for us. Our crew enjoyed the feeling of safety, and the cleanness of the area. You were all pleasant to all of us, even when we were in the lobby waiting on our guest to come down for several minutes. Thanks again!
Stayed 2 nights in Feb 2025

8/10 Good

samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms with daily cleaning, helpful staff, especially Nigel on reception, good breakfast, walking distance to sights in Manhattan
Stayed 5 nights in Feb 2025

10/10 Excellent

Alberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible
Stayed 4 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable- room layout perfect!
Stayed 3 nights in Jan 2025

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 3 nights in Jan 2025

10/10 Excellent

pavlina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the flexibility we were offered, breakfast and the hotel staff was excellent: kind, helpful and in great spirit despite the cold weather 😀. Highly recommended!
Stayed 2 nights in Jan 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Victoria

Travelled with group
Liked: Staff & service, property conditions & facilities
It was a clean room with lots of close by transportation options. Really enjoyed the kitchenette and breakfast.
Stayed 3 nights in Jan 2025

8/10 Good

Alethea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breackfast is very good. Need more lights in room as a little dingy. No cover on duvet just a sheet which i didnt like.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marc

Stayed 2 nights in Jan 2025

8/10 Good

Mathai

Liked: Cleanliness
Stayed 5 nights in Jan 2025

10/10 Excellent

Kerry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from our room of the Empire State Building and 6th Ave. great location we walked everywhere over our 5 night stay. MSG is 10 min walk and subway at the end of the side street. Would stay here again.
Stayed 5 nights in Jan 2025

8/10 Good

MANUEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very comfortables and spacious. Very good location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Fabio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, plan ahead, try to avoid lift/elevator peak hours. Clean property, nice rooms. Walkable and safe.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel was clean and looked updated. I would stay here again next time I am in the city.
Stayed 2 nights in Jan 2025

8/10 Good

Amir, Burke

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jennifer, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
I so want to give this property a total 5! Just for note, the beds were really really firm. I bit much for me but the sound proof windows and so few rooms per floor made it totally doable to get a good nights sleep. Already looking to book this place again for next year!
Stayed 3 nights in Dec 2024