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Hyatt House New York/Chelsea

3.5 star property
3.5-star hotel near Macy's

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Photo gallery for Hyatt House New York/Chelsea

In-room safe, desk, blackout drapes, soundproofing
Room, 1 King Bed
Restaurant
Terrace/patio
In-room safe, desk, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
815 Ave of the Americas, New York, NY, 10001
  • Place, Macy's
    ‪6 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom (Specialty)

  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.4 out of 5, Excellent, 1,001 reviews
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CA $336 total
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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Macy's and Empire State Building. Times Square is 0.9 mi (1.5 km) away.

What's nearby

  • 5th Avenue - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • Empire State Building - 6 min walk - 0.6 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬1 min walk
  • ‪Luckin Coffee - ‬1 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt House New York/Chelsea

3.5-star hotel near Macy's
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House New York/Chelsea. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

  • 150 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Elevator
  • No smoking on site
Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Hyatt Place New York / Chelsea
Manhattan
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 2,906 reviews
The price is CA $166
CA $195 total
includes taxes & fees
Apr 5 - Apr 6
Hyatt Place New York / Chelsea

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 68 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1002 reviews
Rating 8 - Good. 266 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Alicia

Not worth the money for the room, unfortunately, v
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was delicious and the place was always clean, everyone was so kind and helpful. Very welcoming.
Bed was very big and spacious and room was bigger than I expected for a NY room and very nice view
Stayed 3 nights in Dec 2025

10/10 Excellent

Iwona

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was very friendly and attentive. Breakfast hugely exceeded our expectations! Great location too. Well done Hyatt. We will be back.
Stayed 3 nights in Dec 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location wise very walkable location to main attractions. Staff was very kind and sweet! Breakfast had options. Amazing roof top with nice views of the Empire State Building
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria Katrina

Liked: Cleanliness, staff & service, amenities
Overall, as a local from NYC, i had a great stay in Hyatt House Chelsea. There was an issue with duplicate booking that was resolved with the third party vendor Expedia/Hotels.com agents and in cooperation with the Hotel Manager named Vmitra. I initially spoke with the hotel supervisor about the issue but she gave me this tone of voice that felt like she didnt care at all. She just stated that they have a policy and that I should speak with the third party vendor instead. But i told her that the third party vendor wants to speak with the hotel manager. But the hotel supervisor was defensive saying the booking was canceled and the hotel didnt receive any payment from Expedia/Hotels.com. I kept on repeating that expedia wants to speak with hotel manager and the hotel supervisor kept on repeating that i have to speak and deal with this issue with Expedia instead. Anyway, issue was resolved and grateful that Hotel Manager Ms. Vmitra called me this morning. She provided an exceptional service. Thanks Vmitra.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great hospitality! Would definitely go here again.
Stayed 2 nights in Dec 2025

6/10 Okay

Debra

Liked: Cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

Zheina

Stayed 1 night in Dec 2025

10/10 Excellent

isaac w

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean with lots of soace
Stayed 1 night in Dec 2025

10/10 Excellent

Simran Kaur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, amazing comfortable bed, the area is right in the middle of downtown which is nearby to all attractions
Stayed 4 nights in Dec 2025

6/10 Okay

AVA

Disliked: Cleanliness, staff & service
The duvet on the bed were stained and the bed sizes not as advertised
Stayed 2 nights in Dec 2025

10/10 Excellent

Allon

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Amberly

Stayed 3 nights in Dec 2025

8/10 Good

Bernard

Travelled with family
Liked: Property conditions & facilities
Clean room, nice breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ashley

Stayed 3 nights in Dec 2025

10/10 Excellent

Kimberlee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Awesome view. Staff was extremely friendly and helpful. Overall great stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Fast, easy check-in. Clean room. Delicious breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

Girlie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly receptionist, close to attractions
Stayed 1 night in Dec 2025

10/10 Excellent

Cha

Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2025

8/10 Good

Sandro

Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Stayed 2 nights in Dec 2025

10/10 Excellent

Sunil, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and a relaxing stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great, quiet and comfortable. Breakfast was hot and fresh and lots of options and staff were friendly and helpful! Will stay here again next time!!!!
Stayed 5 nights in Dec 2025