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Sanctuary Hotel New York

4.5 star property
4.5-star luxury hotel near Times Square

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Photo gallery for Sanctuary Hotel New York

Exterior
Lunch, dinner, brunch served; American cuisine
Reception
3 bars/lounges
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi

Explore the area

Map
132 West 47th Street, New York, NY, 10036
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪3 min walk‬
  • Rockefeller Center
    ‪3 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Delux)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed (Delux)

9.0 out of 10
Wonderful
(16 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.8 out of 10
Excellent
(20 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Cozy Queen

8.4 out of 10
Very good
(27 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Manhattan stay.A stay at this Manhattan hotel places you steps from Broadway and within a 5-minute walk of Times Square. Rockefeller Center and Bryant Park are also within half a mile (1 km).

What's nearby

  • Times Square - 2 min walk - 0.2 km
  • Broadway - 3 min walk - 0.3 km
  • Rockefeller Center - 3 min walk - 0.3 km
  • Bryant Park - 6 min walk - 0.6 km
  • Madison Square Garden - 16 min walk - 1.4 km

Getting around

  • 47 - 50 Sts - Rockefeller Center Station - 1 min walk
  • Grand Central - 42 St. Station - 11 min walk
  • John F. Kennedy Intl. Airport (JFK) - 63 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steakhouse - ‬5 min walk
  • ‪The Long Acre Tavern - ‬3 min walk
  • ‪Havana Central - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Biryani Cart - ‬2 min walk

About this property

Sanctuary Hotel New York

4.5-star luxury hotel near Times Square
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business center, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A fitness center, a library, and multilingual staff are also featured at the luxury Sanctuary Hotel New York. For a fee, parking is available.

This 4.5-star New York hotel is smoke free.

  • 115 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2011
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 36-inch LED televisions come with premium cable channels, first-run movies, and video-game consoles. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Portuguese, Russian, Spanish, Urdu

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered self parking on site (USD 55 per day)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay, plus a one-time cleaning fee of USD 250
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Concierge service
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet fee: USD 250 per pet, per stay plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Children under 18 years old are not allowed in the offsite pool.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1012 reviews
Rating 8 - Good. 248 out of 1012 reviews
Rating 6 - Okay. 104 out of 1012 reviews
Rating 4 - Poor. 55 out of 1012 reviews
Rating 2 - Terrible. 26 out of 1012 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great hotel and very friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Naomi

Stayed 3 nights in Apr 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sagar

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Muhammad, Schenectady

Travelled with family
Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the heart of New York
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
place was great and great location
Stayed 2 nights in Apr 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, hotel was very clean & the staff was great. Will definitely be back.
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Stayed 1 night in Apr 2025

8/10 Good

ROHADI

Travelled with group
Liked: Cleanliness, amenities
The location is convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, lobby smelled smszing
Stayed 1 night in Mar 2025

2/10 Terrible

Angelina

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Excuses

Some of the issues is Hotels.com fault However; I hate when the staff states “well you booked on a third party app” when there is an issue. If your hotel is on the app, then treat that third party as a partner and take care of your customers.
Stayed 1 night in Mar 2025

6/10 Okay

Helen

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very small room, no wardrobe or drawers sufficient for 2 people over 5 days. No dressing gowns as advertised, breakfast and wi fi states free but have to pay service cost of 30 dollars a day. Location good but very noisy
Stayed 5 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew, Royal Exchange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Norwood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Service!

One of the best hotels I've ever experienced in NYC. The staff go above and beyond and the overall vibe is incredible. Can't recommend enough :)
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

A wonderful place to stay!

This was my second time staying at this hotel.. and I will stay here every time! The location is very close to Times Square and very close to Broadway as well. The rooms are on the smaller side but are comfortable and the staff/service is top notch!
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The thermometer in the room malfunctioned the first night but the staff was amazing and moved us to two other rooms. After it was fixed we moved back. They waved $30 off the fee. My daughter fractured her foot before the trip and was in a wheelchair/scooter. The staff couldn’t have been more helpful. It is a lovely hotel with an amazing staff and I would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tera

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite City Hotel

From the front desk to the room service, the service was excellent. The room are so tasteful, elegant and comfortable! I will be back!
Stayed 2 nights in Mar 2025