Ratings based on 1,089 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 20, 2024
Reservation was incorrect despite speaking to staff before booking about special needs. Had take out from recommended restaurant and was violently ill for two days with gastrointestinal virus. (ONLY meal at hotel.) Mattress and pillows VERY hard and Heat/AC LOUD. Rooms are up a steep ramp.
Comment from Hotel Management
May 23, 2024 by Operations Manager, Hotel Management
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. However, we are sorry we fell below your expectation regarding your recent stay with us which was unacceptable. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We certainly hope you may choose Holiday Inn Express again at some point in the future for travel so we may be able to show you just how great our hotel truly can be.
by A traveller from SAN FRANCISCO
Posted May 20, 2024
Excellent place, good price near at the airport.
24 hours shuttle every 30 min is nice feature
Comment from Hotel Management
May 23, 2024 by Operations Manager, Hotel Management
Thank you for your stay with us. We hope to welcome you again soon.
by A traveller
Posted Apr. 2, 2024
Limited parking available
Comment from Hotel Management
Apr. 3, 2024 by Operations Manager, Hotel Management
Thank you for your stay with us. We hope to welcome you again soon.
by A traveller
Posted Feb. 24, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Cayle, Hotel Management
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.
by A traveller
Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Feb. 23, 2024 by Operations Manager, Hotel Management
Thank you for your stay with us. We hope to welcome you again soon.
by A traveller
Posted Feb. 18, 2024 on Expedia
Very clean and housekeeping was great. We love staying here .
Comment from Hotel Management
Feb. 23, 2024 by Operations Manager, Hotel Management
Thank you for your stay with us. We hope to welcome you again soon.
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Operations Manager, Hotel Management
Thank you for your stay with us. We hope to welcome you again soon.
by A traveller
Posted Feb. 15, 2024 on Expedia
Check in person, he wasn’t very friendly. He was grumpy. Surprising for front desk staff and it caught me off guard.
Comment from Hotel Management
Feb. 23, 2024 by Operations Manager, Hotel Management
We would like to extend to you our heartfelt appreciation for choosing Holiday Inn Express Elizabeth for your accommodation needs. However, we are sorry we fell below your expectation regarding your recent stay with us which was unacceptable.
by A traveller
Posted Feb. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 23, 2024 by Operations Manager, Hotel Management
Thank you for your stay with us. We hope to welcome you again soon.
by A traveller
Posted Feb. 13, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Cayle, Hotel Management
Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read that you liked your room and the amenities we provide. We hope to welcome you again soon.
