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Holiday Inn Express Newcastle City Centre by IHG

3.0 star property
3-star hotel near St. James' Park

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Photo gallery for Holiday Inn Express Newcastle City Centre by IHG

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Meeting facility
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • Place, Chinatown
    ‪4 min walk‬
  • Place, St. James' Park
    ‪7 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Newcastle-upon-Tyne

Newcastle City Center stay.With a stay at this Newcastle City Center hotel, you'll be steps from Newcastle-upon-Tyne Discovery Museum and Newcastle-upon-Tyne St. Mary's Cathedral. Life Science Centre and Mill Volvo Tyne Theatre are also within half a mile (1 km).

What's nearby

  • Chinatown - 4 min walk - 0.4 km
  • The Gate - 7 min walk - 0.6 km
  • St. James' Park - 7 min walk - 0.7 km
  • Newcastle-upon-Tyne Theatre Royal - 10 min walk - 0.9 km
  • Northumbria University - 14 min walk - 1.2 km

Getting around

  • Newcastle Central Station - 5 min walk
  • Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 21 min drive

Restaurants

  • ‪360 Sky Lounge - ‬2 min walk
  • ‪Tipsy Cow - ‬4 min walk
  • ‪Persia - ‬1 min walk
  • ‪The Singing Canary - ‬1 min walk
  • ‪The Dog & Parrot - ‬3 min walk

About this property

Holiday Inn Express Newcastle City Centre by IHG

3-star hotel near St. James' Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

The business-friendly Holiday Inn Express Newcastle City Centre by IHG also features a vending machine, coffee/tea in a common area, and express check-out.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Express Newcastle City Centre by IHG offers 130 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle City Centre
Express Newcastle City By Ihg
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre by IHG Hotel
Holiday Inn Express Newcastle City Centre an IHG Hotel

Holiday Inn Express Newcastle City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service
Only bad thing heating in room broken but staff got us a heater and that worked really well staff on front desk excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Deinma

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes . The room was comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Paula

Stayed 4 nights in Nov 2025

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and free breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service
Very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

8/10 Good

Andrew

Stayed 3 nights in Nov 2025

8/10 Good

Renukaprasad

Stayed 3 nights in Nov 2025

8/10 Good

Clive

Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities
Both Reception staff in the late shift Saturday 8th November were fab - really chatty, friendly and welcoming. Unfortunately I didn’t catch their names
Stayed 1 night in Nov 2025

10/10 Excellent

COLIN

Liked: Cleanliness, property conditions & facilities, room comfort
Check in brilliant we very early but allowed to check in so kind and friendly at reception
Stayed 1 night in Nov 2025

8/10 Good

Asif

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff members spot on, kind & helpful. Rooms are a bit tired & dated. Bed was ok
Stayed 1 night in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Michael at check in was very friendly and took time to explain the off site parking and went through times for bars breakfsst etc
Stayed 1 night in Nov 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Location handy for rail station. A local map for the central city centre would be useful as immediate area was a little confusing.
Stayed 2 nights in Oct 2025

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay very clean hotel. They have a nice selection of breakfast options.
Stayed 3 nights in Oct 2025

6/10 Okay

Steve

Stayed 1 night in Oct 2025

6/10 Okay

Ricky

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a toastie in the evening. It was cold in places. At breakfast they had run out of certain foodstuffs. It was the English holidays in a busy city centre hotel so they must have known beforehand that they would be busy. Rooom was very clean and quiet. Just the food- or lack of it- let it down.
Stayed 1 night in Oct 2025

4/10 Poor

debbie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was fine check in Man was rude critical of our choice of food that evening so rude ! Breakfast we went down at 08.15 queued to get a table then there was no hot food other than beans and tomatoes . They had run out of bacon has browns sausages eggs no croissant no pancakes or pastries and then no bread for toast !!! Ended up with a bowl of cereal and some beans. ! How can a. Hotel serving breakfast run out an hour before end of service . Certainly won’t stay there again £13 to park car and insulted at checking in then not getting any decent breakfast had to go to local Greggs for a bacon roll . Never been so disappointed in a holiday inn express if they knew they were just surely they should ensure there was ample food . No apology they just expect you To accept only choice is cereal left at 08.30 and hot drinks . Even fruit was only oranges no banana or apples. No yoghurts total shambles what on earth did I pay for ?? Wish we had stayed at a competitor now . Absolutely won’t use this hotel again. Only good thing was comfy bed but the pillows were hard heating was noisy kept coming in randomly disturbing out sleep . Really think I’d have been better off sleeping in car as didn’t get what I paid for ! Unhappy customer.
Stayed 1 night in Oct 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Conor

Stayed 1 night in Oct 2025

10/10 Excellent

Alver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Hillary

Stayed 2 nights in Oct 2025

10/10 Excellent

Trevor

Stayed 1 night in Sep 2025

10/10 Excellent

ANN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel and friendly staff , good breakfast choice too ,would definitely book again
Stayed 1 night in Oct 2025

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has everyou beed for a really good stay in Newcastle. The guys who met us upon arrival were fernominal. Thank you so much xxxx
Stayed 1 night in Oct 2025