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Holiday Inn Express Newcastle City Centre by IHG

Property class: 3
3-star hotel near St. James' Park

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Photo gallery for Holiday Inn Express Newcastle City Centre by IHG

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility
Bar (on property)
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • Place, Chinatown
    ‪4 min walk‬
  • Place, St. James' Park
    ‪7 min walk‬
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Newcastle-upon-Tyne

Newcastle City Center stay.With a stay at this Newcastle City Center hotel, you'll be steps from Newcastle-upon-Tyne Discovery Museum and Newcastle-upon-Tyne St. Mary's Cathedral. Life Science Centre and Mill Volvo Tyne Theatre are also within half a mile (1 km).

What's nearby

  • Chinatown - 4 min walk - 0.4 km
  • The Gate - 7 min walk - 0.7 km
  • St. James' Park - 7 min walk - 0.7 km
  • Newcastle-upon-Tyne Theatre Royal - 10 min walk - 0.9 km
  • Northumbria University - 14 min walk - 1.2 km

Getting around

  • Newcastle Central Station - 5 min walk
  • Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 21 min drive

Restaurants

  • ‪360 Sky Lounge - ‬2 min walk
  • ‪Tipsy Cow - ‬4 min walk
  • ‪The Singing Canary - ‬1 min walk
  • ‪The Town Wall - ‬5 min walk
  • ‪Persia - ‬1 min walk

About this property

Holiday Inn Express Newcastle City Centre by IHG

3-star hotel near St. James' Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

The business-friendly Holiday Inn Express Newcastle City Centre by IHG also features a vending machine, coffee/tea in a common area, and express check-out.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Express Newcastle City Centre by IHG offers 130 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

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  • Breakfast available
  • Business services
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle City Centre
Express Newcastle City By Ihg
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre by IHG Hotel
Holiday Inn Express Newcastle City Centre an IHG Hotel

Holiday Inn Express Newcastle City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have used the Holiday Inn a number of times. Lots of hotels in Newcastle look better, but in terms of rooms, location and the people who work at the hotel this place is excellent. Well done, you are doing a great job. Great place for a late drink at the bar
Stayed 1 night in Jan 2026

10/10 Excellent

Jillian

Stayed 1 night in Jan 2026

10/10 Excellent

Jayne

Stayed 2 nights in Dec 2025

6/10 Okay

Alan

Travelled with partner
Clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

SUE

Stayed 2 nights in Jan 2026

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Great staff, great room, close to everything, and a great bargain. I would love to go back!
Stayed 6 nights in Dec 2025

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff good breakfast choices
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes and all of the staff were great
Stayed 9 nights in Dec 2025

10/10 Excellent

Mona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good and clean
Stayed 1 night in Dec 2025

6/10 Okay

Scott

Stayed 7 nights in Dec 2025

8/10 Good

Dwight

Stayed 1 night in Nov 2025

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, amenities
Derek was super lovely and his female colleague also really nice
Stayed 2 nights in Dec 2025

10/10 Excellent

William M

Liked: Cleanliness, staff & service, amenities
Staff very good and pleasant
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Thomasina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near the station. Staff friendly and efficient, room very comfortable and breakfast excellent - something to suit every taste.
Stayed 3 nights in Dec 2025

8/10 Good

Carol -Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome from Michael on arrival. Clean room. Some of hot breakfast was cold. Delighted to see that Holiday Inn is an employer of adults with a learning disability.
Stayed 2 nights in Dec 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Yes.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven, Wigton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I only stayed one night for work in Newcastle but my one night was excellent. Great room, great shower, all the staff I met were superb friendly, helpful & proper good crack, as for the breakfast….. I sooooo needed that in the morning. In a nutshell 10 out 10, I’ll book there again, Thanks 👍
Stayed 1 night in Dec 2025

10/10 Excellent

Myles

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited selection, but perfectly adequate!
Stayed 1 night in Dec 2025

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness
Good room but didn’t like having an interconnecting room
Stayed 1 night in Dec 2025

6/10 Okay

Leigh

Business traveller
Liked: Staff & service, amenities
Room was ok but tired looking. However it was quiet night 1 and a little noisier night 2. Breakfast was ok. All in all it was a fine hotel, just a little tired but the staff were very accommodating and welcoming
Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

10/10 Excellent

nigel

Stayed 2 nights in Dec 2025