Ratings based on 934 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by HOM, Hotel Management
Thanks for the 10/10 rating, Chelsey. We hope to welcome you back and All the best, Lucy - Hotel Operations Manager.
by A traveller
Posted Mar. 17, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by HOM, Hotel Management
Thanks for the 10/10 rating, Claire. We hope to welcome you back and All the best, Lucy - Hotel Operations Manager.
by A traveller
Posted Mar. 7, 2024 on Expedia
Comment from Hotel Management
Mar. 18, 2024 by HOM, Hotel Management
Dino, thanks for the amazing rating. We hope to welcome you back and All the best, Lucy - Hotel Operations Manager.
by A traveller
Good stay
Posted Mar. 3, 2024 on HotelsComfortable hotel, close to centre.
Free breakfast with reasonable selection
Comment from Hotel Management
Mar. 4, 2024 by HOM, Hotel Management
Hi, thanks for your review of our hotel. We appreciate the feedback and hope to see you again. All the best, Lucy - Hotel Operations Manager.
by A traveller
Posted Mar. 2, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by HOM, Hotel Management
Kathryn, thanks for the amazing rating. We hope to see you again and All the best, Lucy - Hotel Operations Manager.
by A traveller
Family weekend
Posted Feb. 26, 2024 on HotelsExcellent breakfast, hotel clean and tidy, reception efficient and friendly.
Comment from Hotel Management
Mar. 4, 2024 by HOM, Hotel Management
Hi, thanks for taking the time to review our hotel! We're glad to see you had an enjoyable stay. Thanks for the perfect rating and we hope to see you again. All the best, Lucy - Hotel Operations Manager.
by A traveller
OK stay
Posted Feb. 21, 2024 on HotelsLovely stay .. mattress rather hard for my liking , pillows whichever side too firm too .
Other than that stay ok
Comment from Hotel Management
Mar. 4, 2024 by HOM, Hotel Management
Julie, thanks for the amazing rating. We're happy to know you had a lovely stay at our hotel. We appreciate the feedback and hope to see you again. All the best, Lucy - Hotel Operations Manager.
by A traveller
Excellent location
Posted Feb. 19, 2024 on HotelsExcellent location in central Newcastle just 5 mins from the station. Very friendly & helpful staff. Good value and breakfast was included.
Comment from Hotel Management
Feb. 20, 2024 by Hotel Operations Manager, Hotel Management
Sarah, thanks for the amazing review.All the best, Lucy -
by A traveller
Posted Feb. 18, 2024 on Hotels
Comment from Hotel Management
Feb. 20, 2024 by Hotel Operations Manager, Hotel Management
Thanks for the perfect rating, Amanda.All the best, Lucy -
by A traveller
Posted Feb. 16, 2024 on Hotels
I stayed only for one Night and went to see a show at the sage and well the taxi ride wasn't ok nearly took me to the Glass house in Whitley bay not Gateshead but got there eventually but I'll stay here again soon the staff like Derek is funny..
Comment from Hotel Management
Feb. 19, 2024 by Hotel Operations Manager, Hotel Management
Thanks for the review and feedback!We're so pleased that you enjoyed your stay.All the very best,Lucy
