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Sandman Signature Newcastle Hotel

4.0 star property
4-star hotel near St. James' Park

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Lobby
Hallway
Lobby sitting area
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪1 min walk‬
  • Place, Chinatown
    ‪2 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪6 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(74 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.6 out of 10
Excellent
(14 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.4 out of 10
Very good
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

1 bedroom, pillowtop beds, in-room safe, desk

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

1 bedroom, pillowtop beds, in-room safe, desk

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

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Exterior

Maldron Hotel Newcastle

Newcastle City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,024 reviews
The price is CA $111
CA $133 total
includes taxes & fees
Dec 7 - Dec 8
Maldron Hotel Newcastle

About the area

Newcastle-upon-Tyne

Central Newcastle-upon-Tyne getaway .With a stay at this Newcastle City Center hotel, you'll be steps from St. James' Park and Chinatown. Eldon Square Shopping Centre and The Gate are also within half a mile (1 km).

What's nearby

  • St. James' Park - 1 min walk - 0.2 km
  • Chinatown - 2 min walk - 0.2 km
  • University of Newcastle-upon-Tyne - 6 min walk - 0.5 km
  • Newcastle-upon-Tyne Theatre Royal - 7 min walk - 0.7 km
  • Northumbria University - 10 min walk - 0.9 km

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Bubble Cha - ‬5 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪3Sixty - ‬4 min walk
  • ‪Shearer's Sports Bar & Lounge - ‬2 min walk
  • ‪Alsham Lebanese Restaurant - ‬3 min walk

About this property

Sandman Signature Newcastle Hotel

4-star hotel near St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Maldron Hotel Newcastle
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,024 reviews
The price is CA $111
CA $133 total
includes taxes & fees
Dec 7 - Dec 8
Maldron Hotel Newcastle

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1006 reviews
Rating 8 - Good. 253 out of 1006 reviews
Rating 6 - Okay. 140 out of 1006 reviews
Rating 4 - Poor. 76 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

theo

Liked: Staff & service

Good location but a little disappointing

The lobby area was nice and the staff were great but we were really disappointed with the room we had booked. It didn't reflect what we saw on the pictures and looked quite dated and didn't "feel" clean (just for clarity there weren't any signs of dirt or rubbish). We immediately got changed and went out for food and had decided that we needed to change room. Luckily we expressed our concerns and were able to get an upgrade which was much better. I can't remember what the room was called but it's the one with the kitchen. We paid for breakfast but that was quite disappointing and so we left and went to a coffee shop instead. The bar/eating area did give off sports bar vibes as there were many screens and would probably be great for when sporting events are being televised. Location wise the hotel is in a decent area as everything we wanted was in walking distance but we just expected a little more from the hotel itself. Again, I would just like to say that I was really happy with the staff and their service.
Original room
In the lobby
Stayed 1 night in Aug 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great venue for city centre.
Stayed 1 night in Aug 2025

10/10 Excellent

Polina

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

James

Business traveller
Liked: Property conditions & facilities, room comfort

Nearly perfect hotel

Hotel was perfect but needs aircon in the rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good & recomended to stay in :-)
Stayed 1 night in Aug 2025

8/10 Good

Chiedu

Liked: Cleanliness
Location
Stayed 2 nights in Jul 2025

10/10 Excellent

michael

Stayed 1 night in Aug 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

A centrally located hotel. Great views of the city and you are able to access many local landmarks on foot. There are a wide range of restaurants on the doorstep too!
Stayed 1 night in Aug 2025

2/10 Terrible

Jade

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Musa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed every minute

Amazing space and excellent stay
Stayed 1 night in Jul 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Perfect location for entertainment and SJP tour
Stayed 2 nights in Aug 2025

6/10 Okay

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel HAS NO ON SITE PARKING despite what is stated in the Expedia listing!! Your only option is to park off site and pay £17/day. This is a discount from the £22/day that the garage charges, if you get your parking ticket validated at the hotel prior to leaving, and is a 4 minute walk to the hotel. Other than that, the hotel is nice within a short walking distance to many shops, restaurants/pubs and of course, St. James Park, where Newcastle UFC play.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Stayed 1 night in Jul 2025

6/10 Okay

Pawel

Stayed 2 nights in Jul 2025

8/10 Good

Lexi

Liked: Cleanliness, staff & service, room comfort

One night in Newcastle

Great location and view of st James,right over the road to the stack which is a great day/night out !! the hotel itself is lovely but rooms are tired and in need of a refresh
Stayed 1 night in Apr 2025

4/10 Poor

Rebecca

Never again

Stayed 3 nights in Jul 2025

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with discount parking nearby

Good location, parking nearby, discount for the parking. Kitchen area spacious, bedroom area not so good with the sofa bed out. The bathroom was nice but the bathroom door was noisy to close and once closed it swung for a few seconds clanking. It was also very hot.
Stayed 1 night in Jul 2025

6/10 Okay

J

Business traveller
Liked: Staff & service, room comfort

Ok but don't expect luxury

Looks nice from the outside but very basic inside. Rooms quite tired and in places damp. My TV didnt work in my room but room changed to one that did
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Staff amazing, check in perfect. Room, old dated. No aircon Great location.
Stayed 1 night in Jul 2025

6/10 Okay

Jeremy

Business traveller
Stayed 1 night in Jul 2025

4/10 Poor

Steph

Business traveller
Liked: Staff & service, room comfort

noisy and no air con.

the bedrooms have no aircon which i had failed to check considering this hotel isn’t a old property. My room was like a green house, unable to get ready for a night out as the heat was so un bearable, we had to do our make up in the corridor as was slightly cooler. The rooms were airless, provided with a shop bought small fan which just circulated hot air round the room. The room is above the extraction fans which you can hear all night. i have stayed in this hotel b4 and have to say after the 2nd visit i shouldn’t have returned.
Stayed 1 night in Jul 2025