Ratings based on 126 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 21, 2024 on Hotels
We have a family room with 2 very spacious connected rooms. Bathroom is huge with a slanted base shower without a tub or shower door. The room is meant for disable with wide room for wheelchair access. We had drainage problem the first day which caused the bathroom floor to flood. We notified the staff right away, we were offer for same room on a different floor. Next day when we returned after sightseeing, we were surprised by a plate of fruits on our table as an apology from the hotel staff. Although it was a nice gesture, it was not necessary as they already solved our problem promptly.
The only thing I wish they would had done is to clear the waste basket in the room daily. Otherwise no complains. Hotel staffs are all very friendly!
Comment from Hotel Management
Mar. 6, 2024 by L'équipe du Moxy, Hotel Management
Dear Evelyn,Thank you for your lovely comment. We're happy to hear that our staff resolved your issue promptly and that you enjoyed our little gesture for you. I will notify housekeeping to be more attentive to the bins in room, as they should be emptied everyday. Please accept our apologies for this.We hope to see you again soon !
by A traveller
Posted Jan. 27, 2024 on Expedia
Friendly staff, neat and clean. Beautiful location too.
Comment from Hotel Management
Mar. 6, 2024 by L'équipe du Moxy, Hotel Management
Thank you for your kind review Joseph ! We're so happy to hear that you loved your stay here with us. We hope to see you again soon !
by A traveller
Posted Jan. 23, 2024 on Expedia
Excellent property, rooms are cozy, very well maintained. Surprisingly food was really top notch & service as well
Comment from Hotel Management
Mar. 6, 2024 by L'équipe du Moxy, Hotel Management
Dear Narenda,Thank you for your excellent review. We're very happy to hear that you found the rooms cosy and well maintained. I won't miss to share your comments about the food and service with our food and beverage team.Thank you again !
by A traveller
Posted Dec. 27, 2023 on Expedia
I love the room and the bed are very comfortable, the front desk personal are very nice and friendly. Was very nice 👍
Comment from Hotel Management
Mar. 6, 2024 by L'équipe du Moxy, Hotel Management
Dear Madeleine,Thank you for your review. We're very happy to hear that you love the room and found the staff very nice and friendly. We hope to see you again sometime !
by A traveller
Posted Oct. 4, 2023 on Hotels
by A traveller
Posted Sep. 7, 2023 on Expedia
by A traveller
Posted Aug. 6, 2023 on Expedia
by A traveller
Posted Jul. 25, 2023 on Hotels
by A traveller
Amazing
Posted May 1, 2023 on HotelsGreat hotel
Comment from Hotel Management
May 8, 2023 by Floriane, Hotel Management
Dear guest,Thank you for your excellent review. We hope to see you again soon.
by A traveller
Posted Apr. 12, 2023 on Hotels
We had a wonderful stay!
Comment from Hotel Management
May 8, 2023 by Floriane, Hotel Management
Dear Patricio,Thank you for your excellent review. We hope to see you again soon and Enjoy a swim with the Flamingos!Moxy TEAM!
