Ratings based on 478 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 23, 2024 on Expedia
Very conveniently located between Eagle Beach and Palm Beach. Easy walking. The pools were nice. The hot tub isn't very hot but we still used it. We had an issue with the coffee maker and it was addressed immediately. Overall we were quite happy with our stay and would recommend it.
by A traveller from York
Posted Jan. 21, 2024 on Expedia
This is my second trip to Aruba, and to Blue Residences. The spectacular view of the ocean, the pools, the hot tub, the location! I have nothing but good memories of this property!
by A traveller
Posted Dec. 13, 2023 on Hotels
by A traveller
Posted Dec. 12, 2023 on Expedia
by A traveller
Posted Nov. 25, 2023 on Expedia
Fine accommodation, but is right next to a busy road. Fully stocked kitchen, clean linens, the towels should be upgraded.
Comment from Hotel Management
Dec. 4, 2023 by Blue Aruba Team, Hotel Management
Thank you for choosing Blue Aruba! We appreciate your feedback. We're glad to hear that you found the accommodation to be fine and well-stocked. We'll certainly take note of your suggestion regarding the towels, and we'll explore ways to enhance the guest experience. If you have any further comments or if there's anything specific you'd like us to address, please don't hesitate to let us know. We hope to welcome you back in the future for another enjoyable stay. Safe travels!
by A traveller from Aldie
Posted Nov. 19, 2023 on Expedia
Absolutely beautiful. We had an end unit with lots of windows and light. We could see both sunrises and sunsets from our unit. The condo was large, spacious, and well equipped. We had a couple small issues and Ursula was very quick to have maintenance address them. Location was excellent for walking (15 min)to the beach and many restaurants. Huge grocery store less than a mile away.
Comment from Hotel Management
Nov. 20, 2023 by Blue Aruba Team, Hotel Management
Thank you for choosing Blue Aruba, and we're thrilled to hear that you had an absolutely beautiful experience during your stay!It's fantastic that you enjoyed the end unit with lots of windows, allowing you to see both sunrises and sunsets. We're pleased that the condo was large, spacious, and well-equipped for your needs. We appreciate your understanding and cooperation with the small issues, and we're glad that Ursula and our maintenance team were quick to address them.The location, with its proximity to the beach, restaurants, and a huge grocery store, adds to the overall convenience of your stay.We look forward to the opportunity to welcome you back to Blue Aruba for another wonderful experience.
by A traveller
Posted Nov. 18, 2023 on Expedia
Pros: Our unit was nice, spacious and clean. The view was amazing.
Cons: Bathrooms are very dark. Kitchen faucet leaked and the washer / dryer and dishwasher did not work.
Maintenance calls were answered pretty quickly. Spent the greater portion of a day repairing the kitchen faucet. We explained to the maintenance man that the dryer displayed an error that indicated that the air flow was blocked. After multiple attempts, clothes remained soaked. We were told we had it on incorrect setting and it was working fine. Not so. Even running the dryer on the setting we were told to, the dryer still stopped and the error displayed again. I don't think the repairman understood us. He assumed we couldn't get it on. Again, we explained it wasn't working and again, we were shown how to turn it on. After multiple attempts, we were insulted that the assumption was we didn't know how to turn it on. Not once did anyone check the airflow even after I pointed out the error and looked up what it meant on the manufacturer's website. Four grown women were in this unit, and I assure you, we all know how to use a dryer. We travel together every year and it very important to us to have a unit with a washer and dryer. This put a damper on an otherwise lovely vacation.
We also had to wash dishes by hand after running through the dishwasher.
Comment from Hotel Management
Nov. 19, 2023 by Blue Aruba Team, Hotel Management
Thank you for choosing to stay at Blue Aruba, and we appreciate your detailed feedback. We're glad to hear that you found the unit nice, spacious, and clean with an amazing view.However, we sincerely apologize for the inconveniences you experienced during your stay. It's disheartening to hear about the issues with the bathrooms' lighting and the kitchen faucet. We also regret any challenges you faced with the washer/dryer and dishwasher. Your comments about the maintenance calls and the misunderstanding during the dryer repair are concerning, and we apologize for any frustration this may have caused.Please know that we take your feedback seriously, and we will address these issues promptly to ensure they are resolved for future guests. We appreciate your patience and understanding.
by A traveller
Posted Nov. 12, 2023 on Expedia
This is our second time staying at blue residences. First time it was just my husband and I and we loved it! This time we came with another couple, the master room was roomy the room we stayed in was tight. No mirrors in bedrooms. No full length mirror. The lighting in bathrooms is dark. The sofa was very uncomfortable and smelled of mildew.
The place itself is beautiful and I had a massage which was wonderful!
I hope this review helps you.
Comment from Hotel Management
Nov. 12, 2023 by Blue Aruba Team, Hotel Management
Thank you for choosing Blue Residences again for your stay in Aruba, and we sincerely appreciate your honest feedback. We're delighted to hear that you loved your first visit and enjoyed the beauty of the place. It's great that you had a wonderful massage experience.However, we apologize for the inconveniences you encountered during your recent stay. Your comments about the room size, lack of mirrors, lighting issues, and the condition of the sofa are noted, and we appreciate you bringing them to our attention. We take your feedback seriously and will use it to enhance the overall experience for our guests.We are glad you chose to stay with us again, and we hope to have the opportunity to welcome you back for a third visit. We'll strive to make your next stay even more enjoyable.Thank you for your understanding and for being our valued guests.
by A traveller
Posted Nov. 6, 2023 on Expedia
Comment from Hotel Management
Nov. 7, 2023 by Blue Aruba Team, Hotel Management
Thank you for taking the time to share your feedback. We're sorry to see that your experience at Blue Aruba didn't meet your expectations. We're dedicated to providing the best possible experience for our guests, and we would appreciate any specific details you could share about your stay. This information helps us improve our services and make necessary adjustments.If you'd be willing to provide more details or have any specific concerns you'd like to address, please feel free to reach out. We value your feedback and will do our best to address any issues to ensure a more pleasant stay in the future.
by A traveller
Posted Oct. 30, 2023 on Expedia
The pool area was great. Going to the beach across the street from the residence was great.
The condo is ideal location to walk to other beaches and restaurants.
Comment from Hotel Management
Nov. 2, 2023 by Blue Aruba Team, Hotel Management
We're delighted to hear that you enjoyed the pool area and the beach access at our residence. We also appreciate your positive comments about the ideal location for walking to other beaches and restaurants. It sounds like you made the most of your stay in Aruba.If your future travels bring you back to the island, we'd love to host you again.
