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Sago Palm Hotel

4.5 star property
4.5-star luxury hotel near Dunn's River Falls

Choose dates to view prices

Photo gallery for Sago Palm Hotel

Lobby
Premium bedding, in-room safe, individually furnished, desk
Exterior
Outdoor pool, sun loungers
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
54 Main St, Ocho Rios
  • Place, Ocho Rios Craft Market
    ‪3 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪4 min walk‬
  • Place, Turtle Beach
    ‪7 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪23 min drive‬

Room options

View all photos for Westmoreland Cabana King

A hotel room with a bed, a nightstand with a lamp, a phone, and a wooden wall.

Westmoreland Cabana King

  • Sleeps 2
  • Free WiFi

View all photos for Westmoreland Cabana Queen

A hotel room with a bed, a television, a desk, and a view of the sea.

Westmoreland Cabana Queen

  • Sleeps 2
  • Free WiFi

View all photos for Main Deluxe King

A hotel room with a bed, a TV, a desk, and a bathroom visible through an open door.

Main Deluxe King

  • Sleeps 2
  • Free WiFi

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Main Twin Twin

Main Twin Twin

Main Twin Twin

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the area

Ocho Rios

City center stay.You'll find Dunn's River Falls and Mystic Mountain within 3 miles (5 km) of this Ocho Rios hotel. Ocho Rios Craft Market and Ocho Rios Clock Tower are also within half a mile (1 km).

What's nearby

  • Ocho Rios Craft Market - 3 min walk - 0.3 km
  • Ocho Rios Clock Tower - 4 min walk - 0.4 km
  • Turtle Beach - 7 min walk - 0.7 km
  • Turtle River Park - 8 min walk - 0.7 km
  • Mahogany Beach - 1 min drive - 1.0 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪KFC - ‬4 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Boulangerie - ‬5 min walk
  • ‪Ocean's 11 - ‬11 min walk
  • ‪Jimmy Buffett's Margaritaville (Ocho Rios) - ‬12 min walk

About this property

Sago Palm Hotel

4.5-star luxury hotel near Dunn's River Falls
Sago Palm Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2000 square feet (186 square meters) and includes a conference center. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Sago Palm Hotel. Free self parking is available.

This 4.5-star Ocho Rios hotel is smoke free.

  • 37 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • No smoking on site
  • Bar by the pool
  • Dining venue
Sago Palm Hotel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Ocho Rios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.

Similar properties

View from property
Hibiscus Lodge
Ocho Rios
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.3 out of 5, Excellent, 741 reviews
The price is CA $189
CA $228 total
includes taxes & fees
Jun 28 - Jun 29
Hibiscus Lodge

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sago Palm Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 17 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Frequently asked questions

How close is Sago Palm Hotel to the airport?

Sago Palm Hotel is 10.2 mi (22-min drive) away from the Ocho Rios (OCJ-Ian Fleming Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sago Palm Hotel?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at Sago Palm Hotel on Jul 22, 2026 start from CA $194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sago Palm Hotel have an airport shuttle?

Airport shuttle services are not available at Sago Palm Hotel.

How close is Sago Palm Hotel to the beach?

This hotel is a short 5-minute walk from Turtle Beach and 12-minute walk from Columbus Foot Beach. Don't forget your sunscreen!

Does Sago Palm Hotel offer free breakfast?

Free breakfast isn’t provided at Sago Palm Hotel, but cooked-to-order breakfast is offered for a fee of USD 34 for adults and USD 17 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Sago Palm Hotel?

No, there is no casino at this hotel.

What time is check-in at Sago Palm Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

Is there free parking at Sago Palm Hotel?

This hotel offers free self parking.

Does Sago Palm Hotel have a pool?

Sago Palm Hotel features an outdoor pool.

Does Sago Palm Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Sago Palm Hotel have a spa?

This hotel doesn't have a spa, but it does offer body scrubs, facials, and body wraps.

How close is Sago Palm Hotel to downtown Ocho Rios?

Sago Palm Hotel is 0.2 mi away from Ocho Rios.

Sago Palm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 318 reviews
Rating 8 - Good. 78 out of 318 reviews
Rating 6 - Okay. 22 out of 318 reviews
Rating 4 - Poor. 10 out of 318 reviews
Rating 2 - Terrible. 11 out of 318 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sheresse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice quiet hotel, location close to everything.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience and the food was amazing.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

RANDOLPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at Sago Palm hotel. The staff was friendly and very helpful. The hotel cleanliness exceed expectation. excellent hotel
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

maloney Hunter

Liked: Cleanliness, staff & service
The pool was great! And the kitchen staff was amazing
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tracey-Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very very very courteous, rooms are very clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so warm and welcoming. Very attentive and very helpful to us Americans traveling just to have a good time. The food was great too. I will definitely be back !
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a surprising and wonderful stay at this hotel; so much so that I have recommended it three times since. The staff is wonderful, the breakfasts are delicious. Alban
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Jiselle

Liked: Cleanliness, staff & service
They should have an elevator and be more organized but it wasn’t bad. Breakfast was good and its a great location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean staff was very friendly also met the owner and his daughter they were very nice enjoyed the free breakfast each morning
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Marisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make you feel welcome
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Shonique Shevonne

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, very cozy and well thought out. The staff was courteous.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price it was good
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Sstreisann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant & most importantly the room was clean & I felt comfortable using the bed & bathroom. Cleanliness is a big deal for me. It was a pleasant stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely courteous and helpful. Everyone was good. Great job!!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Karlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
I recommend this hotel to any guests
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The deck chairs need replacing. The pool area was always clean. Joel created yummy breakfast for Raymond to serve us daily. Patrice, Hugh and Miguel and our bartender were excellent at assisting us with every need and request. Definitely recommend the staying here.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

keeran

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as expected. However staff stood out. They where very friendly and courteous from the time we checked in. Will definitely visit again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ebany

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and modern
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Almarie

Liked: Amenities
The hotel is very close to the beach , shopping areas, and restaurants. This is one of the reasons I enjoyed staying there.
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

Rachael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I WOULD NEVER RECOMMEND THIS PLACE TO ANYONE THE WORST PLACE EVER OVER PRICED THEY NEVER GIVE YOU WHAT THEY ADVERTISED FOOD HORRIBLE OVER ALL BAD VACATION STAY NEVER AGAIN.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is welcoming and helpful. Most rooms do not have exterior windows, so if that is important to you make sure you book the correct room type.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sadie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous. Loved the traditional. Real fast especially the porridge. The gentleman that oversaw the breakfast was very pleasant and accommodating. Location was central to everything in ocho rios
Stayed 3 nights in Feb 2026