Ratings based on 952 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
82% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
This hotel is located next to the okayama station. It has lots of shopping and dining options arpund the hotel. Great place to stay as it is convenient and quiet at night. Room is nice and clean. Nice desk with leather chair to let you relax and work. Would stay with again when im back in the area.
Comment from Hotel Management
Feb. 2, 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for choosing to stay at ANA CROWNE PLAZA Okayama. We are pleased to share your precious, heart-warming feedback with each and every one of us so that we will be able to make your next stay even more comfortable. Once again, thank you very much for your feedback. We are looking forward to welcoming you. Sincerely,
5 out of 5
by A traveller

Posted Jan. 23, 2024 on Hotels
Comment from Hotel Management
Jan. 23, 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for using ANA Crowne Plaza Hotel Okayama.We look forward to seeing you again.
2 out of 5
by A traveller

Posted Jan. 17, 2024 on Expedia
Staff were excellent. The room temperature was too hot and the air con could not be set to cooling as its winter and they only heat. Staff recommended we turn off the air con and they provided a fan. Room temp with air con 28 C. Had booked for 3 nights but left after 2 due solely to the heat.
Comment from Hotel Management
Jan. 19, 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,
5 out of 5
by A traveller

Great location and comfort!'

Posted Jan. 4, 2024 on Hotels
Lovely room, seemed like bigger than most around Tokyo. Super comfy bed and pillows. Easy short walk under a covered walkway from the station and good location. I went for breakfast and they had a nice mix of local and "Westernish" food. I highly recomend the local curry they created! Make sure you visit the area called Kurashiki if you have time!
Comment from Hotel Management
Jan. 19, 2024 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for choosing to stay at ANA CROWNE PLAZA Okayama. We are pleased to share your precious, heart-warming feedback with each and every one of us so that we will be able to make your next stay even more comfortable. Once again, thank you very much for your feedback. We are looking forward to welcoming you. Sincerely,ANA CROWNE PLAZA OKAYAMA
5 out of 5
by A traveller

Convenient location

Posted Dec. 12, 2023 on Hotels
Excellent location just across from the main train station and accessible by a direct elevated walkway. Rooms are not too small. Breakfast buffet was very good with many different dishes, western style and Japanese.
Comment from Hotel Management
Dec. 13, 2023 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.  Sincerely,
5 out of 5
by A traveller

Posted Nov. 29, 2023 on Expedia
A great hotel in a very convenient location at the railway station. Staff very friendly. Restaurants and shops minutes away in station precinct.
Comment from Hotel Management
Nov. 30, 2023 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.  Sincerely,
5 out of 5
by A traveller

Posted Nov. 17, 2023 on Expedia
Great place to stay and not overpriced. Huge choice of shops, restaurants and transport links on doorstep. Rooms are a little dark and on the small side, but if you can look past that, this is the perfect spot for embarking on sightseeing trips.
Comment from Hotel Management
Nov. 17, 2023 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.  Sincerely,ANA CROWNE PLAZA OKAYAMA
5 out of 5
by A traveller

My Hotel Choice

Posted Nov. 15, 2023 on Hotels
The Okayama Crowne plaza is a classy hotel offering great service, comfortable rest, a great location, and an exceptional breakfast. It's always my choice in this city
Comment from Hotel Management
Nov. 15, 2023 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you very much for choosing to stay at ANA CROWNE PLAZA Okayama. We are pleased to share your precious, heart-warming feedback with each and every one of us so that we will be able to make your next stay even more comfortable. Once again, thank you very much for your feedback. We are looking forward to welcoming you. Sincerely,
4 out of 5
by A traveller

Posted Nov. 10, 2023 on Expedia
Very nice hotel. The only issue was the rather small size of the room. No place to put things and hard to move around. Otherwise, all good.
Comment from Hotel Management
Nov. 12, 2023 by ANA CROWNE PLAZA OKAYAMA, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,ANA CROWNE PLAZA OKAYAMA
1 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 9, 2023 on Hotels