Ratings based on 916 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 1, 2024 on Expedia
The self parking is way too far away from the residence.
Comment from Hotel Management
Feb. 9, 2024 by Kirsten M., Hotel Management
Dear Ylhung,Thank you for taking the time to share your feedback regarding our self-parking. We apologize for any inconvenience this may have caused you during your stay. We appreciate your comments as it helps us better serve you and other future guests. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back soon and thank you again for choosing to stay with us!Warm regards,Kirsten M.Chief of Staff
by A traveller
More valets
Posted Jan. 24, 2024 on HotelsBecause of weather there was very few people at the hotel. However, they all were right next to us, making lots of noise. Why dont you space guests around a huge property? Housekeeping convenience? The valet service is a mess, waited over an hour for our luggage, they are taxed and the front entrance is littered with cars, one lone guy running around like crazy.
Comment from Hotel Management
Jan. 31, 2024 by Kirsten, Hotel Management
Dear Chris,Thank you for taking the time to share your experience with us and we are sorry for the inconveniences you experienced. We understand that proximity of other guests and the noise level were not to your expectations. We do our best to accommodate guest preference, factors such as room availability, housekeeping logistics, and special requests may influence room assignments. We appreciate your suggestions and will certainly consider this as we continue to improve upon our guest experience. We also apologize for the long wait with our valet service, please know that your feedback and will be shared with our team. We hope to have the opportunity to welcome you back in the future, providing you with a more seamless and enjoyable stay.Warm regards,Kirsten M.Chief of Staff
by A traveller
Posted Jan. 20, 2024 on Expedia
Ski in ski out was great! Property is in good shape, rooms were nice, ours had a kitchen which was great with kids. 5 stars for the real estate. Little market was very convenient.
Staffing is another matter. They are far understaffed. the front desk is not together and the valet service is a disaster. Restaurant experience is poor. Pub was OK, steak place was barely open, the nice temp bar in the lobby was not open regularly. The lobby was dreary without entertainment or a restaurant , but perked up when those amenities were present. Management really has a job to do with their staffing, its not being run like a 5 star resort should be.
Comment from Hotel Management
Jan. 26, 2024 by Kirsten M., Hotel Management
Dear Bradley,Thank you for taking the time to share your feedback about your recent stay with us. It's great to hear that you enjoyed the rooms and property grounds. We acknowledge the importance of a well-staffed and efficiently run resort, and we are actively working on improving our staffing levels and training processes. Your feedback is important to us, and we will ensure that our team is better equipped to meet the high standards expected of a 5-star resort. We hope to have the pleasure of welcoming you and your family back with an improved and seamless experience in the future.Best regards,Kirsten M.Chief of Staff
by A traveller
Posted Jan. 15, 2024 on Expedia
Comment from Hotel Management
Jan. 17, 2024 by Kirsten M., Hotel Management
Dear Quinn,Thank you for your 5-star review of Everline Resort & Spa! If there's anything specific you'd like to share or suggest for further improvement, please feel free to reach out to us anytime. Your feedback is much appreciated. We look forward to welcoming you back and it would be our pleasure to hear from you. Warm regards,Kirsten M.Chief of Staff
by A traveller
Posted Jan. 15, 2024 on Hotels
Comment from Hotel Management
Jan. 17, 2024 by Kirsten M., Hotel Management
Dear Deborah,Thank you for your feedback. If there's anything specific you'd like to share or suggest for further improvement, please feel free to reach out to us directly. Your feedback is much appreciated. We look forward to welcoming you back and it would be our pleasure to hear from you. Warm regards,Kirsten M.Chief of Staff
by A traveller
Posted Jan. 9, 2024 on Expedia
Comment from Hotel Management
Jan. 12, 2024 by Kirsten M., Hotel Management
Dear Tyrone,Thank you for sharing your experience at our resort. Please feel free to reach out to us directly at if there is anything specific you'd like to share or suggest for further improvement. We look forward to welcoming you back to your Tahoe home away from home!Kind regards, Kirsten M.Chief of Staff
by A traveller
Lake Tahoe 2023
Posted Dec. 31, 2023 on HotelsVery nice resort, well managed. Ski-in/ski-out. Free shuttle to village every 30 minutes. Great pool/spa area and have an ice rink. Several restaurants ranging from sports bar to fancy. Highly recommendable!
Comment from Hotel Management
Jan. 3, 2024 by Kirsten M., Hotel Management
Dear Wolfram,Thank you for taking the time to share your positive experience at Everline Resort & Spa! We are thrilled to hear that you enjoyed all our amenities and dining options that our resort offers. Indeed, our location is one of our most cherished attributes and we are glad it added value to your stay with us. Please let us know when we have the pleasure of welcoming you back!Warm regards, Kirsten M.Chief of Staff
by A traveller
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Jan. 2, 2024 by Kirsten M., Hotel Management
Dear Yihung,We're sorry to hear that you had a less-than-satisfactory experience with our resort. We value all feedback as it helps us better serve you and other guests in the future.If you could provide more information or reach out to our customer support team directly, we would be more than happy to assist you and work towards a resolution.Please let us know when we have the pleasure of seeing you again so that we can better serve you.Warm regards,Kirsten M.Chief of Staff
by A traveller
Posted Dec. 26, 2023 on Hotels
by A traveller
Posted Dec. 22, 2023 on Expedia
Comment from Hotel Management
Dec. 26, 2023 by Kirsten M., Hotel Management
Dear Siyuan,We're sorry to hear that you had a less-than-satisfactory experience with our resort. We value all feedback as it helps us better serve you and other guests in the future.If you could provide more information or reach out to our customer support team directly, we would be more than happy to assist you and work towards a resolution.Please let us know when we have the pleasure of seeing you again so that we can better serve you.Warm regards,Kirsten M.Chief of Staff
