Ratings based on 2,282 Guest Reviews
Hear it directly from our travellers
2.5 Room cleanliness
2.9 Service & staff
2.7 Room comfort
2.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 21, 2024
Comment from Hotel Management
May 20, 2024 by management team , Hotel Management
thank you for staying
by A traveller
Posted Apr. 13, 2024
Room I was sleeping in has roaches.
Comment from Hotel Management
May 1, 2024 by fd, Hotel Management
Dear Valued Guest, Thank You for your stay with us. We sincerely apologize for your stay experience with us. If you have any further concerns, please don’t hesitate to contact us directly at the hotel.
by A traveller
Posted Mar. 30, 2024
Someone defacated in the stairway, staff pretty much laughed, blood on wall in bathroom, no wash clothes, stains on shower curtain and hair in bed
Comment from Hotel Management
May 1, 2024 by fd, Hotel Management
Dear Valued Guest, Thank You for your stay with us. We sincerely apologize for your stay experience with us. If you have any further concerns, please don’t hesitate to contact us directly at the hotel.
by A traveller
Posted Mar. 26, 2024
Comment from Hotel Management
Apr. 16, 2024 by Manager, Hotel Management
Thank you for your stay with us. We really appreciate the high scores you have given us, and we look forward to your next visit with us.
by A traveller
Posted Mar. 11, 2024
It was great
Comment from Hotel Management
May 1, 2024 by FD, Hotel Management
Thank You for your stay with us. We really appreciate the high scores you have given us and recommend us to fellow travelers. We look forward to hosting you again in the future.
by A traveller
Posted Mar. 4, 2024
great
Comment from Hotel Management
May 1, 2024 by FD, Hotel Management
Thank You for your stay with us. We really appreciate the high scores you have given us and recommend us to fellow travelers. We look forward to hosting you again in the future.
by A traveller
Posted Mar. 4, 2024
Comment from Hotel Management
May 1, 2024 by FD, Hotel Management
Dear Valued Guest, Thank You for your stay with us. We sincerely apologize for your stay experience with us. If you have any further concerns, please don’t hesitate to contact us directly at the hotel.
by A traveller
Utterly disgusting and unlivable
Posted Feb. 24, 2024 on HotelsThe experience was horrible. We didn’t stay the night. I called them to see if I can do an early check in by 30 minutes. The woman named Monica told me yes go ahead and come when I get there they tell me their systems are down I had to wait over an hour. Finally, when I get to check in, I drop off my luggage real quick into the room because we had a friend in the hospital didn’t even get to check how the room was left went to the hospital came back hours later to find that the room had a bad smell in it, the air condition wasn’t working it was letting out a moldy smell. There was mold in the room. The TV was not working in any of the rooms and There was no phone. It was unsanitary. The bathtub was disgusting and dirty the front desk did nothing to rectify the situation. They still owe me a refund for the first night Hotels.com is supposed to be working on that. can you please expedite that and give me my refund for the first night Hotels.com already did the refund for the second and third night however, the first night they are still working on because the hotel wanted to charge me one night that we didn’t even stay there we left. Also, Monica and the manager that were on duty that day we’re talking behind our backs as we went to the restroom. They didn’t know that we heard them talking down about us because I asked, how long was the systems going to be down
by A traveller
Posted Feb. 24, 2024 on Hotels
by A traveller
Posted Feb. 24, 2024 on Hotels
