Ratings based on 72 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
67% of guests recommend
4.0 Room cleanliness
3.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 19, 2023 on Expedia
5 out of 5
by A traveller

Posted Jun. 20, 2023 on Hotels
It was very nice and clean. Thank you
Comment from Hotel Management
Jun. 24, 2023 by Ronald, Hotel Management
Hi Silvana,I'm so glad to hear that you found our vacation home to be nice and clean! We always strive to provide our guests with the best experience possible, and your feedback is greatly appreciated.If you have any further comments or suggestions, please don't hesitate to reach out. We hope to see you again in the future!Best regards,Ronald
5 out of 5
by A traveller

Posted Oct. 24, 2022 on Hotels
Comment from Hotel Management
Dec. 11, 2022 by Ronald, Hotel Management
Hello Rubier,We appreciate that you've chosen ACO Vacation Homes for your stay. We hope you'll return to see how we continue to grow and improve our services to offer you an amazing and unforgettable vacation.Kind regards;ACO Vacation Homes team.
5 out of 5
by A traveller

Posted May 16, 2022 on Hotels
Comment from Hotel Management
May 16, 2022 by Bella Bermudez l ACO Guest Experience, Hotel Management
Dear Bryan, thank you so much for your feedback. We are very happy you enjoyed your stay. Best Regards.
2 out of 5
by A traveller

Posted Apr. 11, 2022 on Expedia
Loved the pools and outdoor things. Our condo was very disappointing. The one chair was broken. Two of the beds had sheets but no blankets. The cookware was non existent we had two skillets that were awful and only one small pot. The hand vac didn't work. I would come back to the property but not the unit we were in.
Comment from Hotel Management
May 16, 2022 by Bella Bermudez l ACO Guest Experience, Hotel Management
Dear Valorie, Thank you so much for your feedback, We were not aware of this situations you faced during your stay, we would gladly had it fixed for you upon request. I apologize we could not provide you with service to things that were not right. Best Regards,
1 out of 5
by A traveller

Posted Dec. 17, 2021 on Hotels
Comment from Hotel Management
Jan. 18, 2022 by ACO Vacation Homes, Hotel Management
Hello Cynthia, hope you are doing well! I'm really sorry for hear that from you. The most important thing here is your experience, with a relax time, a fun time, an amazing time! Could you give us more information about your stay? The reason for the note you gave us. Please, contact us, let's have a conversation about your next trip, okay? If you have any questions or concerns, we are here to help you. Kind regards, ACO Vacation Homes
3 out of 5
by A traveller

Rug in Master bedroom needs clean tile in shower d

Posted Nov. 15, 2021 on Hotels
4 out of 5
by A traveller

Posted Nov. 8, 2021 on Hotels
It was great, really nice and spacious. I had 3 nights for 10 person and the bathroom only had one roll of paper and it was not new, we had to buy some. The kitchen didn’t had so many utensils for that many people. We put the trash outside like they told us, but the next morning it was a disaster.
Comment from Hotel Management
Dec. 11, 2022 by Ronald, Hotel Management
Dear … ,On behalf of the entire team, we want to thank you for staying with us during your recent vacation in Orlando.It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests.We hope you choose to create more memories with ACO whenever your travels bring you back to Florida.
5 out of 5
by A traveller

Posted Sep. 6, 2021 on Expedia
The house was great! The team that assisted me always answered my questions and solve issues quickly. They were very polite and helpful. Also, it was just 20 minutes from Disney Land. Furthermore, the price is great! I am planning to go back other times.
Comment from Hotel Management
Sep. 28, 2021 by ACO Vacation Homes, Hotel Management
Hello Rodrigo! hope you are doing well :) Having a great experience is the most important thing to us. We are glad you had a amazing trip! We can't wait to see you again in your next vacation! :) Have a great day! ACO Vacation Homes
5 out of 5
by A traveller

Posted Aug. 11, 2021 on Expedia
All amenities aren’t open due to Covid but the pool and water park are and they both were great for the children and myself. Minor repairs but property had someone there in a reasonable amount of time. Returned home today after 6days and my family already wants to go back. Con: saw a bug the last day there but it may have flew in because I saw no evidence of bugs upon arrival or while staying.