Ratings based on 911 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 28, 2024 on Expedia
Amazing
Comment from Hotel Management
Mar. 1, 2024 by Kyle Majkowski, Hotel Management
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!
by A traveller
Posted Jan. 25, 2024 on Expedia
Initially we had to ask for a change in room from the ground floor since as soon as we open back the curtains someone by the barbecue pit turned and was looking in.
Comment from Hotel Management
Mar. 1, 2024 by Kyle Majkowski, Hotel Management
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowski
by A traveller
Posted Jan. 25, 2024 on Expedia
It was our first time, convenient location, excellent breakfast and attentions.
Comment from Hotel Management
Mar. 1, 2024 by Kyle Majkowski, Hotel Management
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!
by A traveller
Posted Jan. 20, 2024 on Expedia
The suite I got was old and unkempt. It could do with a new coat of fresh paint and new carpet. Nothing was provided in the bathroom except a small bar of soap and towels.
Comment from Hotel Management
Mar. 1, 2024 by Kyle Majkowski, Hotel Management
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowski
by A traveller
okay, but could use better cleaning
Posted Jan. 19, 2024 on HotelsThe staff was pleasant, my room was relatively quiet, and everything was in working condition.
But this hotel needs a good scrub! The room cleaning was only superficial, left food and crumbs in the kitchen, dusty floors and carpet, patches of mold in the bathroom.
Comment from Hotel Management
Mar. 1, 2024 by Kyle Majkowsk, Hotel Management
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!Kyle Majkowsk
by A traveller
Posted Jan. 17, 2024 on Expedia
Blackout curtains. AC works well. Amazing exhaust fan in the bathroom. Housekeeping is only every other day and they do not provide additional towels on the day they come. 25 min walk to orange county convention center so you will want rental car or conference supplied shuttle. Plenty of restaurants in easy walking distance. Complimentary breakfast is offered but we did not try it. Some front desk staff will give you free daily bottled water, others will not. Carpet ripped up in room 216 near kitchen. Bed and pillows are ok. Water pressure ok. Credit card was charged when I booked the room on expedia in November and then charged again on my work credit card when I checked in. Up to 10 days for it to get credited back??
Comment from Hotel Management
Mar. 1, 2024 by Kyle Majkowski, Hotel Management
We appreciate you taking the time to offer feedback regarding your recent stay! We value your business and your review helps us in perfecting our quality of service.Thank you!
by A traveller
Excellent hotel
Posted Jan. 10, 2024 on HotelsExcellent hotel in a great location right on international drive. Breakfast was good and free coffee and water all day. Housekeeping was good but they only come every other day which was fine for us. Will definitely return.
Comment from Hotel Management
Jan. 14, 2024 by Elsie, Hotel Management
We appreciate the feedback and hope to see you again
by A traveller
Posted Jan. 4, 2024 on Expedia
This was in a great location. Walking distance to everything you could need. The entire staff was very pleasant, accommodating and made you feel very welcome during the busy holidays. Our 1 bedroom suite was very spacious due to a long stay, very clean, great breakfast buffet and relaxing.
Comment from Hotel Management
Jan. 14, 2024 by Elsie, Hotel Management
We appreciate the feedback and hope to see you again
by A traveller
Posted Jan. 3, 2024 on Expedia
Property could use some upgrades and renovations in the room.
Comment from Hotel Management
Jan. 14, 2024 by Elsie, Hotel Management
We appreciate the feedback
by A traveller
Posted Jan. 2, 2024 on Expedia
My family of 5 spent New Year’s eve weekend here. The free breakfast was nice. It was an easy walk to restaurants and bars. The hotel is so outdated. It’s was noisy due to the sounds of the Laundry facilities above our room, the elevator equipment room is loud, the sink made a loud noise every time that we used it. Overall I would stay here again if necessary
Comment from Hotel Management
Jan. 14, 2024 by Elsie, Hotel Management
We appreciate the feedback and apologize for any inconvenience this may have caused during your stay
