Ratings based on 910 Guest Reviews
Hear it directly from our travellers
2.0 Room cleanliness
2.7 Service & staff
2.2 Room comfort
1.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Don’t waste your money
Posted Mar. 24, 2024 on HotelsI was supposed to stay for four nights I checked out after three hours. It was disgusting. It was bugs all over my room and it smelled as if homeless people stayed there the night before.
Comment from Hotel Management
Mar. 27, 2024 by jagdip, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
by A traveller
Awful
Posted Mar. 21, 2024 on HotelsIt was horrible. The room smelled like smoke. It was out dated. The furniture looked and smelled like it had been wet. The bathroom looked like it had caught fire. The front door had a gap where it didn't close all the way
Had to put a chair in front of the door. Checking in got hit with extra charges
Had to pay for parking and wifi. Horrible horrible experience. I will give them a negative zero. The area had a lot of shady characters lurking around. No security in sight. DONOT BOOK HERE.
Comment from Hotel Management
Mar. 27, 2024 by jagdip, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
by A traveller
Posted Mar. 18, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by jagdip, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.Jagdip Patel
by A traveller
Do not stay here
Posted Mar. 17, 2024 on HotelsThis hotel should be shut down. It was falling apart, no elevator and small mats flying around the room. The staff was not friendly and seemed bothered when asked questions.
Comment from Hotel Management
Mar. 19, 2024 by jagdip, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
by A traveller
Posted Mar. 12, 2024 on Hotels
Comment from Hotel Management
Mar. 17, 2024 by jagdip, Hotel Management
Thank you for your review. I am glad to hear that overall your experience was positive. I am happy to hear that our room service and housekeeping staff meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
by A traveller
Posted Mar. 11, 2024 on Expedia
The room is not clean. Smell awful, no fridge.. No, mccraves, the safety box is broken.
Comment from Hotel Management
Mar. 12, 2024 by jagdip, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
by A traveller
Disgusting dirty a mess
Posted Mar. 10, 2024 on HotelsNo working tv drugs deals in parking lot not safe at all felt very uncomfortable
Comment from Hotel Management
Mar. 12, 2024 by jagdip, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
by A traveller from winter haven
Posted Mar. 8, 2024 on Expedia
Dirty
Comment from Hotel Management
Mar. 9, 2024 by jagdip, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
by A traveller
Posted Mar. 5, 2024 on Hotels
El hotel está en una zona donde por lo visto se mueve. La droga, prostitucion y robo.. la policía pasaba cada 10 o 15 min x enfrente del cuarto donde me quedé.. no pudimos dormir x miedo a q nos robaran el carro o se nos metieran al cuarto pues la puerta parecía que la podidan abrir fácilmente.. encontramos debajo de la cama un cigarro q no lo era y una colilla de cigarrillo el cual el cuarto era no smoking.. en verdad desde los de la recepción en adelante parecen sospechosos de cual quier irregularidad que pase en ese hotel… consejo busquen otro hotel… es un trash hotel…
Comment from Hotel Management
Mar. 6, 2024 by jagdip, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
by A traveller
Posted Mar. 4, 2024 on Hotels
Aceptable
Comment from Hotel Management
Mar. 6, 2024 by jagdip, Hotel Management
Thank you for your review. I am glad to hear that overall your experience was positive. I am happy to hear that our room service and housekeeping staff meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
