Ratings based on 991 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 21, 2021 on Expedia
Hottub and sauna were not available.
Comment from Hotel Management
Nov. 22, 2021 by Michael, GM, Hotel Management
Hello Kelvin,
Due the lack of personnel in the marketplace we are currently unable to offer this facility as by law we are required to have a licensed life guard.
I apologize that this site wasn't updated when we re-opened, I have done so now.
by A traveller
Posted Jul. 23, 2021 on Expedia
by A traveller from Toronto
Posted Mar. 17, 2020 on Expedia
Friendly and bilingual hotel staff. King size bed. Clean room.
by A traveller
Posted Mar. 7, 2020 on Expedia
Nothing exciting about this property...area is in a dead location and hotel needs a major renovation including new mattresses for the beds!!!
Comment from Hotel Management
Mar. 9, 2020 by Crowne Plaza, Hotel Management
Good Day,
We appreciate your the feedback and will take it under consideration with the continuous renovations.
Thank you
by A traveller from Montreal
Posted Mar. 6, 2020 on Expedia
Hotel needs a major upgrade...still stuck in the late 70’s!!! Plus it’s in a dead location , lobby was also dead...no sign of life!!!
Comment from Hotel Management
Mar. 9, 2020 by Crowne Plaza, Hotel Management
Good Day,
We appreciate the feedback and will bring it up to the correct parties.
Thank you
by A traveller
Posted Mar. 4, 2020 on Expedia
The hotel has a beautiful entrance and the rooms are clean. Our television did not work we asked at the front desk no one came to fix. The hot tub was out of order the tile around the pool was very slippery. The 21$ was a real guessing game to find.
Comment from Hotel Management
Mar. 4, 2020 by Anick L. , Hotel Management
Good morning Anonymous,
We are sorry of the inconvenients you have during your stay, we will investigate for your television not working. And shortly the parking and the hot tub was back in function.
by A traveller
Posted Feb. 27, 2020 on Expedia
The cleanliness was ok. The hotel is under construction, so none of facilities work. Isn’t worth the money paid for it.
by A traveller
Posted Feb. 21, 2020 on Expedia
The location made it easy to cross the bridge to Ottawa. The restaurant dinner buffet was delicious. The staff were courteous and extremely professional. The only thing I noticed was the hallways and my room had not been vacuumed in a while.
by A traveller
Posted Feb. 18, 2020 on Hotels
by A traveller
Posted Feb. 18, 2020 on Expedia
