Ratings based on 796 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 12, 2023 on Expedia
Comment from Hotel Management
Dec. 17, 2023 by Guest Services , Hotel Management
Dear guest,Thank you for the review.
by A traveller
Posted Dec. 7, 2023 on Expedia
Staff were very friendly. Fast check in. Extremely welcoming environment
Comment from Hotel Management
Dec. 9, 2023 by Pratyush Yadav , Hotel Management
Dear Guest,We thank you for your kind feedback provided to us. We are pleased to hear from you about your friendly experience from our loyal team at the front desk with quick check-inn process, and the warm welcome our hotel crew had the opportunity to serve you. We are going to share your comments with the team, and they would be very delighted to hear such pleasant feedback. We wish to welcome you in near future, if there is anything we could do to assist you, please reach out to us directly on the hotel telephone. Kind regards,Pratyush Yadav
by A traveller
Posted Nov. 26, 2023 on Expedia
The onion rings in the Porter restaurant were terrible. Like rubber.
Comment from Hotel Management
Nov. 28, 2023 by Guest Services , Hotel Management
Good Morning, Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our management and team. Please let us know if we can help you with any other information ! Best Regards, Guest Services
by A traveller
Posted Nov. 24, 2023 on Expedia
Nice hotel convntly located and friendly staff
Comment from Hotel Management
Nov. 26, 2023 by Guest Services , Hotel Management
Good Morning, Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our management and team. Please let us know if we can help you with any other information ! Best Regards, Guest Services
by A traveller
Posted Nov. 20, 2023 on Expedia
Close to everything.
Comment from Hotel Management
Nov. 22, 2023 by Guest Services , Hotel Management
Good Morning, Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our management and team. Please let us know if we can help you with any other information ! Best Regards, Guest Services
by A traveller
Posted Nov. 20, 2023 on Hotels
Super clean, really New and updated, conveniently located and easy to get to. Very small parking spots and the restaurant closes pretty early so don’t expect a late dinner.
Comment from Hotel Management
Nov. 22, 2023 by Guest Services , Hotel Management
Good Morning, Thank you for taking time to share your feedback regarding your recent stay with us. We are going to share your feedback with our management and team. Please let us know if we can help you with any other information ! Best Regards, Guest Services
by A traveller
Posted Nov. 12, 2023 on Hotels
Comment from Hotel Management
Nov. 13, 2023 by Guest Services , Hotel Management
Good Afternoon, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn OTTAWA DWTN - PARLIAMENT HILL.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your scores to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments. Best Regards, Guest Services
by A traveller
Posted Nov. 11, 2023 on Expedia
The property seemed to have many longer term residents. Did not have many amenities that should be expected.
Comment from Hotel Management
Nov. 13, 2023 by Guest Services , Hotel Management
Good Afternoon, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn OTTAWA DWTN - PARLIAMENT HILL.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your scores to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments. Best Regards, Guest Services
by A traveller
Posted Nov. 10, 2023 on Expedia
Comment from Hotel Management
Dec. 4, 2023 by Olivia, Hotel Management
Hi there,Thank you for taking the time to leave us a review. We appreciate your feedback!
by A traveller
Posted Nov. 8, 2023 on Expedia
Comment from Hotel Management
Nov. 9, 2023 by Guest Services , Hotel Management
Good Afternoon, Thank you for taking time to share your scores for our services. We are going to share your scores with our team and management. Please let us know if we can help you with any other information. Best Regards, Guest Services
