Ratings based on 611 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 18, 2024
I have stayed here several times in the past very satisfied
Comment from Hotel Management
Feb. 18, 2024 by Hotel Management, Hotel Management
Thank you for your review. We're glad to hear that you are always pleased with your stay, we look forward to you staying with us again!
by A traveller
Posted Feb. 15, 2024 on Expedia
Clean, nice staff, great rooms.
Comment from Hotel Management
Feb. 18, 2024 by Hotel Management, Hotel Management
Thank you so much for your review! We're pleased to hear you enjoyed your stay! We hope to see you stay with us again.
by A traveller
Posted Jan. 28, 2024
Friendly staff!
Comment from Hotel Management
Jan. 29, 2024 by Hotel Management, Hotel Management
Thank you so much for your review. We are happy to hear that you were pleased with our staff. We hope to see you stay with us again!
by A traveller
Posted Jan. 26, 2024 on Expedia
The bed was to high to get into easily. Only one chair in the room and it kept sinking after I raised it up. The hot and cold selection on the sink is backwards. There were no Charging ports.
Comment from Hotel Management
Jan. 29, 2024 by Hotel Management, Hotel Management
Thank you for your review, and we appreciate your feedback!
by A traveller
Posted Jan. 24, 2024 on Expedia
Marijuana dispensery next door. The smoke from that place permeated the hotel elevator and entrance. All furniture was scarred and poor condition. Carpets worn out. Tub fixtures in need of replacement. Cigarette burns on tub and carpeting.
Comment from Hotel Management
Jan. 29, 2024 by Hotel Management, Hotel Management
Thank you for your review and we greatly appreciate your feedback on what could have made your stay better. We apologize that we did not meet your expectations. We hope you will give us another opportunity in the near future.
by A traveller
Posted Jan. 23, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Hotel Management, Hotel Management
Thank you so much for your review. We look forward to having you stay with us again!
by A traveller
Posted Jan. 12, 2024 on Hotels
Comment from Hotel Management
Jan. 16, 2024 by Hotel Management, Hotel Management
Thank you so much for your review! We hope to see you again soon.
by A traveller
Posted Jan. 3, 2024 on Expedia
Clean and quiet. Close to area I came to Owosso for.
Comment from Hotel Management
Jan. 4, 2024 by Hotel Management, Hotel Management
Thank you for your review! We hope to see you stay with us again soon.
by A traveller
Best
Posted Jan. 1, 2024 on HotelsThis is the place in Owosso, best staff ever. I have stayed here about 20 times. Just super.
Comment from Hotel Management
Jan. 4, 2024 by Hotel Management, Hotel Management
Thank you so much for your review! We are so pleased that you are happy with your stays with us. We hope to see you stay with us again soon.
by A traveller
Stay somewhere else, it’s not worth the cost.
Posted Jan. 1, 2024 on HotelsI reserved two adjoining queen rooms a month in advance, but when my husband went inside to check in, the woman at the desk said she didn’t see that anywhere in the notes and she would have to charge us more to have adjoining rooms because they don’t have queen adjoining rooms. When I talked to the same woman 5 minutes later, I told her I had an email with the request for each room stating it needs to be adjoining. She said yes she seen that, but the Hotel didn't reserve it that way and there wasn’t anything she could do except move us to a king suite and charge us more for each room. I told her that was unacceptable we can’t have our kids in a separate room down the hall and we shouldn’t have to pay more for their mistake. In the end she let us have the adjoining king suite for the same price the first night, but we had to pay more for the second night.
There wasn’t any breakfast being served, the restaurant doesn’t open until 2:00 pm Monday through Friday and isn’t open on Sunday.
We stayed here previous to Covid and this was an acceptable hotel for the price, now the price is outrageous with poor customer service, no breakfast, and limited hours and days for the restaurant.
I told the front desk upon leaving that we will not be returning to the Comstock Inn.
My recommendation, save your money and book at the Curwood House in Owosso, which we have stayed at and is very nice, or The Pines motel in Owosso, which isn’t anything fancy but is nice, or stay in another town.
Comment from Hotel Management
Jan. 4, 2024 by Hotel Management, Hotel Management
Thank you for your review. We greatly appreciate your feedback and we apologize that we did not meet your expectations. We hope you will give us another opportunity in the future.
