This was by far the worst experience we have had. From rude staff, to furniture in disrepair, holes in the walls repaired haphazardly, dirty and mold in the bathroom, grey linens that were once white, lumpy pillows, and roaches. I reported all of it right away and requested a different room. Staff was not accommodating and no refunds for cancelations. The pool was not open, the WiFi is extremely slow, and the TV modem kept losing the signal. All in all, an awful experience.