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NH Collection Palermo Palazzo Sitano

4.0 star property
4-star spa hotel near Palermo Harbour

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Photo gallery for NH Collection Palermo Palazzo Sitano

Exterior
Breakfast, lunch, dinner served; local cuisine
Terrace/patio
Lobby
Premium Room, Balcony (Extra Large)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet-friendly
  • Room service

Explore the area

View in a map
Via Vittorio Emanuele, 114, Palermo, PA, 90133
  • Via Vittorio Emanuele
    ‪1 min walk‬
  • Teatro Massimo
    ‪10 min walk‬
  • Palermo Harbour
    ‪5 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪30 min drive‬

Room options

View all photos for Junior Suite, Balcony (Extra Bed 3 Adults)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony (Extra Bed 3 Adults)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, Balcony (Extra Large)

Premium Room, Balcony (Extra Large)

Premium Room, Balcony (Extra Large)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room (Extra Large)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room (Extra Large)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, Balcony

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, Balcony

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Single Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Single Room, Balcony

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite, Balcony (Fresco)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, Balcony (Fresco)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the area

Palermo

Heart of Palermo.At this Palermo Historical Center hotel, you'll be well placed to visit Via Vittorio Emanuele and Via Roma, both within a 5-minute walk. Piazza Marina and Vucciria Market are also within half a mile (1 km).

What's nearby

  • Via Vittorio Emanuele - 1 min walk - 0.0 km
  • Via Roma - 3 min walk - 0.3 km
  • Quattro Canti - 7 min walk - 0.6 km
  • Teatro Massimo - 10 min walk - 0.9 km
  • Palermo Harbour - 5 min drive - 3.4 km

Getting around

  • Giachery Station - 3 min drive
  • Palermo Central Station - 12 min walk
  • Punta Raisi Airport (PMO) - 25 min drive

Restaurants

  • ‪Nni Franco U Vastiddaru - ‬1 min walk
  • ‪Le Delizie di Cagliostro - ‬1 min walk
  • ‪La bottega del Mojito - ‬1 min walk
  • ‪Aja Mola - Trattoria di Mare - ‬2 min walk
  • ‪Gagini Restaurant - ‬2 min walk

About this property

NH Collection Palermo Palazzo Sitano

4-star spa hotel near Palermo Harbour
NH Collection Palermo Palazzo Sitano offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 753 square feet (70 square meters) and includes a conference center. A rooftop terrace, spa services, and a library are also featured at the business-friendly NH Collection Palermo Palazzo Sitano.

Smoking is allowed in designated areas at this 4-star Palermo hotel.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 753 sq ft of conference space
  • 70 sq m of conference space
  • Built in 1800
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
NH Collection Palermo Palazzo Sitano offers 86 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 26-cm LCD televisions come with digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 32 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 26-cm LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 32 for children
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

CityLine Hotel
Hotel Palazzo Sitano
Palazzo Sitano
Palazzo Sitano Hotel
Sitano
TOP CityLine Hotel Palazzo Sitano
TOP CityLine Hotel Palazzo Sitano Palermo
TOP CityLine Palazzo Sitano
TOP CityLine Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo
Palazzo Sitano Palermo
Hotel Palazzo Sitano Palermo, Sicily
Hotel Palazzo Sitano
NH Collection Palermo Palazzo Sitano Hotel
NH Collection Palermo Palazzo Sitano Palermo
NH Collection Palermo Palazzo Sitano Hotel Palermo

NH Collection Palermo Palazzo Sitano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 342 out of 929 reviews
Rating 8 - Good. 394 out of 929 reviews
Rating 6 - Okay. 111 out of 929 reviews
Rating 4 - Poor. 46 out of 929 reviews
Rating 2 - Terrible. 36 out of 929 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. It is located on a bust, dirty street which was quite loud well into the night 2am and later.
Stayed 2 nights in May 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at Palazzo Sitano

The hotel is very convenient for the historic centre of Palermo also an easy walk to Centrale rail station (we went on to Rome by train after our stay). Room was well maintained and very clean. Breakfast was enjoyable but slightly disorganised (had run out of knives at one point on both mornings and plates on one) but the setting, a room clearly part of the old palace with a high arched ceiling, also good coffee individually made, more than made up. Reception staff were pleasant and helpful particularly when we needed help finding the starting point of the free walking tour (fully recommended by the way). We would go back..
Stayed 2 nights in Oct 2022

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. WiFi was spotty.
Stayed 3 nights in Jul 2022

2/10 Terrible

Johnnie

Liked: Staff & service, property conditions & facilities
Beds are very uncomfortable. If you ask for extra blankets they think it’s rude. Don’t stay if you have a back problem.
Stayed 1 night in Jul 2022

10/10 Excellent

Zena

Liked: Staff & service, property conditions & facilities, room comfort

Love Palermo

Awesome place in the centre of Palermo. Bed was so comfortable and great breakfast included. I was told I'd get 10$ ticket for food.. but never received. Would recommend for sure and would return.
Stayed 2 nights in Jul 2022

6/10 Okay

Meredith, Springfield

Liked: Staff & service
Disliked: Property conditions & facilities
The location is probably the best part about this property. It is close to most major attractions, and many restaurants and shops. At night on weekends it is incredibly loud because you are right above the major bars. The room was not good. The bathroom had so many things broken, and it was very small and dark. The breakfast was very good.
Stayed 2 nights in Jul 2022

10/10 Excellent

Vasiliki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel right in the center of everything, amid bars and restaurants and yet surprisingly peaceful and quiet. The rooms were great and the breakfast was fantastic!
Stayed 3 nights in Jul 2022

8/10 Good

Riaz

Liked: Staff & service, room comfort
The hotel staff were excellent with us, friendly, offering advice and suggestions. The location was great for basing yourself in Palermo old town.
Stayed 4 nights in Jun 2022

8/10 Good

declan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel, dark room

Friendly staff, great location, but room a bit dark with small window facing a close by building.
Stayed 3 nights in Mar 2022

8/10 Good

Jorge, Sanford

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is Friendly
Stayed 1 night in Mar 2022

8/10 Good

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel service was wxcellent and very friendly. However, I have found a sceleton of a mouse on my balcony and i would have expexted some kind of recompnsation for luck of i fection contro especially that mu 1 year old daughter was playing there
Stayed 3 nights in Jan 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

may

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City centre palazzo

Very well placed hotel. Its clean and the bed are large and comfortable. Breakfast was OK with scrambled eggs and bacon as well as the usual pastries and deli things.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in central Palermo

The hotel is very comfortable but some services not working because of COVID. The night manager was extremely helpful and spoke great English (morning staff don't) and was one of the most professional hotel managers I've met- any small problem he tried to fix. It's right in the centre of Palermo. I would reccomend it here
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Spacious room, central location and good breakfast. What else can you ask for?
Stayed 2 nights in Sep 2021

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good hotel and stuff for the price

Fantastic value for money in a great location. Really nice bed and shower. Very kind staff both at front desk and breakfast. I’d go back
Stayed 1 night in Sep 2021

10/10 Excellent

jean-luc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great price.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Frits

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

BerniWilliams, Exeter, England.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a good place to stay. We booked what we thought was the best room in the hotel seemingly with paintings on the ceilings. No such luck! Ultimately, the room was adequate but far from special. Front desk staff were really helpful and attentive. However, no mention of our 10 euro food and beverage credit. Centrally located so close to everything you're likely to want to see. Good breakfast options.
Stayed 1 night in Sep 2020

10/10 Excellent

Lucky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Lidija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet but noisy

The hotel ia situated in the best possible location, at the start of the pedestrian zone. We were travelling by car and the hotel offered us a service for parking our car against payment in a parking garage. The breakfast was in the COVID atmosphere (served fully), but was very pleasant and the choice was quite big. The only huge negative thing are the windows in the room. Our room overlooked the main street (which was charming at first), but the windows do not close completely and the noise in the room diring the night was really disturbing. We fall asleep somewhere round 2am, as the street below us got quieter. So, if you choose this hotel, you definitely won't be disappointed, but be sure to ask for a room overlooking inner court.
Stayed 1 night in Jul 2020

4/10 Poor

Eoin

Liked: Cleanliness, staff & service
Disliked: Room comfort

Forgettable

People were generally friendly at the hotel but a lot of negatives: - Breakfast was pretty awful - I paid for a superior room but the beds were pushed together to make a queen size, no padding to bridge the gap however - Regardless, I had back pain after each sleep, the bed was not at all comfortable - Parking rates are extortionate. On Hotels.com it says free, the hotel quoted 15-20 euro despite there being off-street parking for free nearby..
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in great location with all the sights within walking distance. The staff was very kind and helpful
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020