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Palazzo Excelsior - The Leading Hotels of the World

Property class: 5 and above
Family-friendly 5-star hotel near Via Roma

Choose dates to view prices

Photo gallery for Palazzo Excelsior - The Leading Hotels of the World

A building labeled "Excelsior Palace" with a symmetrical facade, multiple windows with shutters, and a central entrance.
A wall with a floral pattern and a light fixture with a gold-colored base.
A small wooden table with a telephone and a pen on it.
A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a nightstand with a lamp, and a wall with a floral pattern.
A bathroom with a sink, two bottles of hand wash, a towel, a mirror, and a vase with flowers.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Via Marchese Ugo 3, Palermo, 90141
  • Place, English Garden
    ‪3 min walk‬
  • Place, Palermo Harbour
    ‪8 min walk‬
  • Place, Politeama Garibaldi Theater
    ‪10 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪29 min drive‬

Room options

View all photos for Comfort Double Room, Tower

A hotel room with a bed, pillows, a nightstand, a vase with flowers, and a wall with a floral pattern.

Comfort Double Room, Tower

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Tower

A neatly made bed with white linens and pillows, a bedside table with a remote control, and a wall with a floral pattern.

Executive Double Room, Tower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

A hotel room with a bed, a nightstand, a lamp, and a window with curtains.

Classic Double Room

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A pillow with a logo on a bed.

Superior Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Studio Suite

A hotel room with a large bed, a desk, a lamp, and a window with curtains.

Junior Studio Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a nightstand with a lamp, and a wall with a floral pattern.

Deluxe Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Standard Suite

A hotel room with a large bed, a desk, and a chair. There is a window with curtains, a nightstand with a lamp, and a wall with a floral pattern.

Standard Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Signature Suite

A neatly made bed with white linens and pillows, a bedside table with a remote control, and a wall with a floral pattern.

Signature Suite

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Palermo

City center retreat .Within a 15-minute walk of this Libertà hotel, you'll find Palermo Harbour and Via Roma. Villa Trabia and Santa Maria di Monserrato are also within half a mile (1 km).

What's nearby

  • English Garden - 3 min walk - 0.3 km
  • Villa Zito - 7 min walk - 0.6 km
  • Palermo Harbour - 8 min walk - 0.7 km
  • Politeama Garibaldi Theater - 10 min walk - 0.9 km
  • Via Roma - 12 min walk - 1.0 km

Getting around

  • Giachery Station - 13 min walk
  • Palermo Notarbartolo Station - 16 min walk
  • Punta Raisi Airport (PMO) - 36 min drive

Restaurants

  • ‪Dolce Carlino - ‬7 min walk
  • ‪Il Marchese - ‬4 min walk
  • ‪Villa Chiaramonte Bordonaro - ‬3 min walk
  • ‪Luppolo - L'ottavo Nano - ‬2 min walk
  • ‪Pasticceria Il Piccolo Magri' - ‬6 min walk

About this property

Palazzo Excelsior - The Leading Hotels of the World

Family-friendly 5-star hotel near Via Roma
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

The luxury Palazzo Excelsior also features concierge services, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

This 5-star Palermo hotel is smoke free.

  • 102 guestrooms or units
  • Continental breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Palazzo Excelsior offers 102 accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include deep soaking bathtubs, slippers, bidets, and hair dryers.

This Palermo hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include complimentary newspapers and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Baby bath
  • Babysitting
  • High chair
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 60 per night)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 80; reservation required

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 110 per pet, per night
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2 per person, per night, up to 4 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 60 per night
  • Pet fee: EUR 110 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT082053A1LRMOFQU3

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Palermo Excelsior City Hotel
Mercure Excelsior City
Hotel Excelsior Palace Palermo
Excelsior Palace Palermo
Hotel Hotel Excelsior Palace Palermo Palermo
Palermo Hotel Excelsior Palace Palermo Hotel
Hotel Hotel Excelsior Palace Palermo
Hotel Excelsior Palace Palermo Palermo
Mercure Palermo Excelsior
Hotel Excelsior Palace
Excelsior Palace
Mercure Palermo Excelsior City
Excelsior Hilton Palermo
Excelsior Palermo Palermo
Hotel Excelsior Palace Palermo Hotel
Hotel Excelsior Palace Palermo Palermo
Hotel Excelsior Palace Palermo Hotel Palermo
Mercure Palermo Excelsior City

Frequently asked questions

How close is Palazzo Excelsior to the airport?

Palazzo Excelsior is 18.1 mi (36-min drive) away from the Punta Raisi Airport (PMO) airport, the closest popular airport to the property.

How much does it cost to stay at Palazzo Excelsior - The Leading Hotels of the World?

As of Oct 27, 2026, prices found for a 1-night stay for 2 adults at Palazzo Excelsior - The Leading Hotels of the World on Nov 27, 2026 start from CA $743, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palazzo Excelsior have an airport shuttle?

Airport shuttle services are not available at Palazzo Excelsior.

How close is Palazzo Excelsior to the beach?

This hotel is 5.6 mi (12-min drive) from Mondello Beach and 4 mi (8-min drive) from Spiaggia di Vergine Maria. Don't forget your sunscreen!

Does Palazzo Excelsior offer free breakfast?

Palazzo Excelsior offers free continental breakfast every day from 8:00 AM to 10:30 AM.

Is there a casino at Palazzo Excelsior?

No, there is no casino at this hotel.

What time is check-in at Palazzo Excelsior?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Palazzo Excelsior?

Free parking is not available at this hotel. Valet parking is available for EUR 60 per night.

Does Palazzo Excelsior have a pool?

Palazzo Excelsior does not have a pool.

Does Palazzo Excelsior have a restaurant?

Yes, there is a restaurant on site.

Does Palazzo Excelsior have a spa?

There are no spa services available at this hotel.

How close is Palazzo Excelsior to downtown Palermo?

Palazzo Excelsior is 1.3 mi away from Palermo.

Palazzo Excelsior - The Leading Hotels of the World Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

8.0/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews