Ratings based on 265 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 30, 2024
Only downfall was the only one elevator worked. Memorial Day weekend. And 15 floors. Was very hard to ever get on the elevator luckily we stayed on the 4th floor and the stairs were very useful
by A traveller
3.8 stars
Posted Aug. 3, 2023 on HotelsRoom needs some maintenance (door hinges loose, water damage on ceiling, small odds and ends)
Pool area is great and store is convenient.
Bikini bobs: avoid unless you need ice.
Overall was worth the price of admission and I’ll be staying here again
by A traveller
Posted Jun. 30, 2023 on Expedia
First off, I purchased the insurance off expedia (6:11 pm) and 20 minutes after tried to cancel the room. The insurance said I had to do by 6:59am. Why was I charged for something that was already expired when purchased. Absolutely ridiculous. We arrived at 12:30am and the walk-in experience was terrible. The room smelled of mold and mildew that hit you in the face immediately. My son wanted to sleep on the sofa bed and when pulled down the sheet had piss and dirt stains. There were dirt/bugs on the sheet/mattress. Next when entering bathroom half the lights were out. If they couldn't notice something that simple, then they didn't care to clean the room. The bathtub had black mold all around the edges and was very dirty everywhere. There were no towels, wash clothes or linens. There were holes and tears in the chairs in the kitchen. We tried to contact expedia and the complex but since after hours we got no assistance. I would not sleep on the beds for fear of bugs. The next morning I contacted the complex immediately to get refund and leave the awful mess. The lady I spoke with denied that was her unit and said she couldn't offer assistance. We left to get breakfast and then I got a call from her stating she made mistake and it was there unit. She said they would refund and I told her we were not there and I would grab my things as soon as finished eating. When we returned we were met by another lady that was very defensive and rude. More to say but limi
by A traveller
Posted Apr. 13, 2023 on Expedia
The area, and tiki bar and the dinner bar at the other side.
by A traveller
Never Again
Posted Apr. 6, 2023 on HotelsThis place is shameful bad! The paint is coming off walls. The elevator breaks.
by A traveller
Posted Apr. 4, 2023 on Hotels
by A traveller
Posted Apr. 2, 2023 on Expedia
by A traveller
Posted Mar. 28, 2023 on Expedia
Everything was great.. Will definitely be back… Thanks again for hosting..
Comment from Hotel Management
Apr. 4, 2023 by FunQuest Team, Hotel Management
Thank you for your feedback
by A traveller
Posted Mar. 20, 2023 on Expedia
I had stayed at the Summit a handful of times years ago. I was happily surprised by the updates and how nice the unit we were assigned was! My only complaint is that the two main elevators were both out of order so the whole building was waiting to use one elevator. (March 2023 - Spring Break)
Comment from Hotel Management
Mar. 25, 2023 by Arthur, Hotel Management
Thank you for feedback, summit getting brand new elevators, and unfortunately it takes longer than expected.
by A traveller
Posted Jul. 20, 2022
When we first got there I thought it was Amazing and we was talking about booking for next year until we started seeing roaches. If not for the roaches it would have been perfect. The blonde headed woman was not polite about the situation and had an attitude.
