Ratings based on 598 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2020 on Expedia
by A traveller
Posted Jan. 7, 2020 on Expedia
Comment from Hotel Management
Jan. 13, 2020 by Julia, Hotel Management
We appreciate the feedback.
by A traveller from Carson city mi
Posted Jan. 6, 2020 on Expedia
On the gulf... the elevators were very slow or broke and handicap doors didn’t work been on order since November told by maintenance staff. The beds were old terrible very outdated...
Comment from Hotel Management
Jan. 6, 2020 by Julia, Hotel Management
We appreciate you taking the time to leave feedback. Please reach out to Wyndham directly so we can relay the feedback to the owner.
by A traveller
Posted Dec. 30, 2019 on Hotels
Comment from Hotel Management
Jan. 6, 2020 by Julia, Hotel Management
We appreciate you taking time to leave feedback. If you have additional comments, please reach out to us directly.
by A traveller
Posted Dec. 29, 2019 on Expedia
Comment from Hotel Management
Dec. 30, 2019 by Julia, Hotel Management
We appreciate your feedback
by A traveller
Posted Nov. 30, 2019 on Hotels
Comment from Hotel Management
Dec. 6, 2019 by Julia, Hotel Management
Thanks for the 10/10, Denise!
by A traveller from New jersey
Posted Nov. 13, 2019 on Expedia
The properly was beautiful happy with my stay until I saw little roaches towards my first few days staying there .. so I went out and got some bleach and made the best of it
Comment from Hotel Management
Nov. 18, 2019 by Julia, Hotel Management
Thanks for the feedback. If pest issues arise, we have maintenance on-site to mediate them, please just reach out to us!
by A traveller
Posted Oct. 19, 2019 on Hotels
Comment from Hotel Management
Oct. 21, 2019 by Julia, Hotel Management
Thank you for the feedback!
by A traveller
Posted Oct. 14, 2019 on Expedia
Comment from Hotel Management
Oct. 21, 2019 by Julia, Hotel Management
Thank you for the feedback, if you have additional comments, please reach out to us directly.
by A traveller
Posted Oct. 12, 2019 on Hotels
Check in was great we were on first floor which was wonderful then the room had a bad leak on day 3 we had to be moved to floor 16 which we were very thankful that they had a room for us it was an upgraded room but a big hassle we had to move all of our belongings to the new room we were on the beach they had to turn electric off in room and didn’t notify us the elevator service was horrible one time we had to wait 20 minutes for an elevator that we could get on way to crowded for the amount of elevators I felt like there was never any one at the front desk we needed more toilet paper one morning and had to go to store and buy it the rooms are very nice and the pools were great just not the service that we were used to when we stay with a wyndym
Comment from Hotel Management
Oct. 14, 2019 by Julia, Hotel Management
Thank you for taking the time to share your experience at Tidewater. We apologize for the difficulty you experienced with the elevators. We did have several unfortunate events which compounded these delays. A main water-line on the property was damaged creating serious flooding which impeded the cooling towers in the building. We can assure you these occurrences are seldom and apologize it caused inconveniences during your stay.
