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Hotel Riu Plaza Panama

5.0 star property
5-star luxury hotel near Crown Casino

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Photo gallery for Hotel Riu Plaza Panama

Outdoor pool, sun loungers
Property preview
Front of property
Deluxe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
Calle 50, Urb. Marbella, Panama City, Panama
  • Place, Calle 50
    ‪1 min walk‬
  • Place, Avenida Balboa
    ‪8 min walk‬
  • Place, Via Espana
    ‪8 min walk‬
  • Airport, Panama City (PTY-Tocumen Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Premium Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Premium Twin

9.2 out of 10
Wonderful
(144 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

1 bedroom, minibar, in-room safe, desk

Executive Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Flat-screen TV, iPod dock

Suite

9.0 out of 10
Wonderful
(28 reviews)
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premium King

1 bedroom, minibar, in-room safe, desk

Deluxe Premium King

9.0 out of 10
Wonderful
(548 reviews)
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family King Room

1 bedroom, minibar, in-room safe, desk

Deluxe Family King Room

8.4 out of 10
Very good
(54 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive King Room

1 bedroom, minibar, in-room safe, desk

Executive King Room

9.0 out of 10
Wonderful
(18 reviews)
  • 39 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Hotwire ROH

1 bedroom, minibar, in-room safe, desk

Deluxe Hotwire ROH

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Suite with View

1 bedroom, minibar, in-room safe, desk

Double Suite with View

  • 120 sq m
  • Sleeps 2

View all photos for 2-Bedroom Apartment Deluxe with View

1 bedroom, minibar, in-room safe, desk

2-Bedroom Apartment Deluxe with View

  • 258 sq m
  • Sleeps 4

View all photos for Double Room Superior with View

1 bedroom, minibar, in-room safe, desk

Double Room Superior with View

  • 38 sq m
  • Sleeps 2

View all photos for Double Room Superior

1 bedroom, minibar, in-room safe, desk

Double Room Superior

  • 38 sq m
  • Sleeps 2

View all photos for Double Suite Junior with Street View

1 bedroom, minibar, in-room safe, desk

Double Suite Junior with Street View

  • 78 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard

1 bedroom, minibar, in-room safe, desk

Quadruple Room Standard

  • 38 sq m
  • Sleeps 4

View all photos for Twin Room Standard

1 bedroom, minibar, in-room safe, desk

Twin Room Standard

  • 38 sq m
  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, minibar, in-room safe, desk

Double Room Standard

  • 38 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard with Street View

1 bedroom, minibar, in-room safe, desk

Quadruple Room Standard with Street View

  • 39 sq m
  • Sleeps 4

View all photos for Presidential Suite (Stay with me)

Presidential Suite (Stay with me) | Living area

Presidential Suite (Stay with me)

  • 120 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (In the heart of the City)

Penthouse (In the heart of the City)

Penthouse (In the heart of the City)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Family Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Family Twin Room

8.4 out of 10
Very good
(29 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe King with Views

Deluxe King with Views

Deluxe King with Views

8.4 out of 10
Very good
(10 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 76 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Superior with Street View

1 bedroom, minibar, in-room safe, desk

Double Room Superior with Street View

  • 38 sq m
  • Sleeps 2

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Exterior

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About the area

Panama City

Central Panama City getaway .Within a 15-minute walk of this Bella Vista hotel, you'll find Crown Casino and Fiesta Casino. Avenida Central and Museum of Natural Science are also within 2 miles (3 km).

What's nearby

  • Calle 50 - 1 min walk - 0.0 km
  • Avenida Balboa - 8 min walk - 0.7 km
  • Via Espana - 8 min walk - 0.7 km
  • Crown Casino - 10 min walk - 0.9 km
  • Cinta Costera - 11 min walk - 1.0 km

Getting around

  • Iglesia del Carmen Station - 11 min walk
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 21 min drive

Restaurants

  • ‪Crown Level Lounge - ‬1 min walk
  • ‪Ibiza Pool Snack Bar - ‬5 min walk
  • ‪STUDIO 50 Lobby Bar & Sushi Lounge - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Maru Korean Dessert Cafe - ‬2 min walk

About this property

Hotel Riu Plaza Panama

5-star luxury hotel near Crown Casino
Hotel Riu Plaza Panama offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Hotel Riu Plaza Panama. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Panama City hotel is smoke free.

  • 1 building
  • 634 guestrooms or units
  • 34 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Riu Plaza Panama offers 634 accommodations with iPod docking stations and minibars. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (PAB 12 per night)
  • Secured, covered valet parking on site (PAB 12 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Magnifying mirror
  • Raised toilet seat (16 inches high)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Plaza Panama

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: PAB 12 per night
  • Covered valet parking fee: PAB 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Riu Panama Plaza
Hotel Riu Plaza Panama
Riu Hotel Panama Plaza
Riu Panama Plaza
Riu Plaza Panama
Hotel Riu Plaza Panama Panama City
RIU Plaza Panama Hotel
Hotel Riu Plaza Panama City
RIU Plaza Panama
Hotel Riu Plaza Panama Hotel
Hotel Riu Plaza Panama Panama City
Hotel Riu Plaza Panama Hotel Panama City

Hotel Riu Plaza Panama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3081 out of 4579 reviews
Rating 8 - Good. 954 out of 4579 reviews
Rating 6 - Okay. 289 out of 4579 reviews
Rating 4 - Poor. 106 out of 4579 reviews
Rating 2 - Terrible. 149 out of 4579 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

kemos

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Nov 2025

8/10 Good

Michael

Stayed 14 nights in Sep 2025

10/10 Excellent

Marvalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great food and the service from all staff was excellent
Stayed 4 nights in Sep 2025

4/10 Poor

brittany

i'm still waiting on follow up for compensation
Stayed 3 nights in Aug 2025

8/10 Good

john ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The location was amazing and hotel was amazing however I was very disappointed that the pool was closed for our entire trip.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kaytonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was very helpful and accommodating.. the breakfast options were also great daily.. Rooms were clean and comfortable without a lovely view of the surrounding areas.. Hotel is located in a very convenient spots few minutes away from many attractions, shopping and food spots
Stayed 6 nights in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Phillip Darren

Stayed 5 nights in Aug 2025

10/10 Excellent

Rosendo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel en todos sus aspectos.
Stayed 1 night in Aug 2025

2/10 Terrible

Edward

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed at Hotel Riu Plaza Panama between August 1st and 3d, booking two “city view” rooms — 2411 for my two sons, and 2408 for my wife and me. What we received was shockingly far from what was promised. Room 2411: The so-called “city view” was completely useless — the window was fogged and wet between the panes, making it impossible to see anything. Room 2408: There was no hot water until I called the reception, and even then it took 15 minutes of running water before it became usable — every single time we wanted a shower. The sink was clogged and would not drain. The toilet was broken, leaking and refilling every five minutes, creating loud, constant noise that made it nearly impossible to sleep the first night. Facilities: The lobby bar was under construction, forcing us to leave the hotel to find somewhere else to spend our evening — something we did not expect when booking a five-star property. These issues are completely unacceptable for any hotel, let alone one that claims to be five stars. We booked expecting premium comfort, proper maintenance, and basic functioning amenities — not a list of repairs and frustrations. This experience was stressful, disappointing, and far from the luxury we paid for. I expect a full or substantial refund for this stay as compensation for the multiple failures in service and amenities.
Stayed 2 nights in Aug 2025

2/10 Terrible

Naomi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Dear Hotel Management, We are writing to express our concerns following our recent stay at Hotel Riu Plaza Panama. Unfortunately, our experience did not meet expectations due to a series of significant issues that impacted the quality and comfort of our visit. The water in our room was not functioning for several hours. When it was eventually restored, there was no hot water, making it impossible for us to shower or use the restroom facilities properly. This created a highly uncomfortable situation, especially as we were traveling in a large group with children. We were directed to use the spa facilities as an alternative, but these were overcrowded and not maintained to an acceptable level of cleanliness. We were not informed prior to arrival that the pool would be closed due to construction. This was particularly disappointing, as it significantly limited the available activities for our family. Additionally, while having breakfast near the construction area, debris and chemical odors from the pool work interfered with our meal. One of the elevators was out of service during our stay, causing long delays when trying to access our floor. Room service was substantially delayed. We were initially told it would take 20 minutes, but our order arrived nearly an hour later and with missing items. The phone in my room was out of order throughout my stay, despite assurances that it would be fixed. This made it very difficult to reach the front desk, and I had to rely on conta
Stayed 5 nights in Aug 2025

6/10 Okay

Marie Nicole Pierre

Stayed 7 nights in Aug 2025

10/10 Excellent

Ruben

Stayed 1 night in Aug 2025

8/10 Good

Ruben

Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 6 nights in Apr 2025

2/10 Terrible

anna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived on August 17th, there was no pool, the elevators kept going down. Our room was on the 21st floor. All the TV channels were in Spanish. No one there spoke English. So inconvenient. I love the RIU hotels, but by far this was my worse stay.
Stayed 6 nights in Aug 2025

6/10 Okay

Suzette

Travelled with family
I booked this hotel knowing that they have a swimming pool but upon arrival I was told the pool is under construction. During my stay The hotel had a flood issue all the upper floors didn’t have usage of water, I wasn’t able to shower for two days, no one called me to apologized I think management is poor. I had to ask for compensation,
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This hotel gave me one of the most luxurious hotel experiences I’ve ever had. It is centrally located with easy access to all your daily social and business needs. The room was brilliantly designed to ensure for the customer luxury feel, comfort, convenience, and ample space. The staff were very professional and helpful and breakfast offers lots of food and variety
Stayed 5 nights in Aug 2025

8/10 Good

Opal

Stayed 2 nights in Aug 2025

10/10 Excellent

Wilhelm, Blackwood

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Aug 2025

10/10 Excellent

Shanell, Forestville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at this property to celebrate our 12yr anniversary. The property, customer service and suite were amazing. The hotel is walkable to any great restaurants and shops. Additionally, the sushi and drinks at the lobby bar were delicious as well. I would definitely stay here again.
Stayed 5 nights in Aug 2025

2/10 Terrible

Stephany

Stayed 5 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and felt it was reasonable for our money. The breakfast was great.
Stayed 4 nights in Aug 2025

2/10 Terrible

Patrick

Disliked: Cleanliness, property conditions & facilities
Not notify customers regarding renovation. Pool area was closed. Our floor was flooded. No water for people to shower until the next day.
Stayed 5 nights in Aug 2025

6/10 Okay

Daneil

Stayed 3 nights in Aug 2025