Ratings based on 38 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
73% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Dec. 25, 2023 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Abhishek Kr Srivastava, Hotel Management
Dear Guest,We thank you for sharing your review on google. Kindly let us know in more detail that what went wrong so that we can work upon to improvement our services and standard. The team sincerely looks forward to the pleasure of welcoming you soon, to ensure that you have a pleasant experience on your next visit.We look forward for your reply and also give us the pleasure to serve you in future.Thanks & Regards,
4 out of 5
by A traveller

Posted Dec. 5, 2023 on Expedia
Overall nice experience!
Comment from Hotel Management
Jan. 22, 2024 by Abhishek Kr Srivastava, Hotel Management
Dear Guest,We are very pleased to know that you had an enjoyable experience and that the services and facilities met your expectations. Your encouraging feedback will further motivate the team to scale greater heights of excellence.We look forward to the pleasure of welcoming you back soon.Warm regardsThanks & Regards,
1 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 14, 2022 on Expedia
5 out of 5
by A traveller

Posted Jun. 29, 2022 on Hotels
Comment from Hotel Management
Jul. 16, 2022 by Amit Pawar - Front Office Manager, Hotel Management
Dear Guest, We thank you for sharing your review on Expedia. We are delighted that you enjoyed our services. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an equally pleasant experience on your next visit. Regards
4 out of 5
by A traveller

Friendly staff

Posted Apr. 25, 2022 on Hotels
The rooms are a bit old and the shower does not have a full glass enclosure, which leads to the floor getting very wet and dirty after someone uses the shower. But otherwise, the staff was very friendly and helpful and the few food items we ate at the restaurant were well-prepared!
Comment from Hotel Management
Apr. 28, 2022 by Jatin Prashar Accomodation Manager, Hotel Management
Dear guest, we thank you for staying at welcomhotel bella vista and sharing your review on Expedia. We regret the inconvenience caused and assure you that corrective actions have been taken. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an more pleasant experience on your next visit. Regards,
1 out of 5
by A traveller

Posted Mar. 31, 2022 on Hotels
Mini fridge was not working and my insulin got spoiled. Requested for a King bed hotel provided twin beds. AC was working. Later after shouting a technician came and repaired. No hot water in the bathroom. Tea kettle was not working. Wooden floor was in very bad shape. Food was horrible both in taste & quality. Hospitality was a big ZERO.
Comment from Hotel Management
Apr. 1, 2022 by Jatin Prashar Accomodation Manager, Hotel Management
Dear guest, we thank you for staying at welcomhotel bella vista and sharing your review on expedia. We regret the inconvenience caused and assure you that corrective actions have been taken. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an more pleasant experience on your next visit. Regards,
2 out of 5
by A traveller

Average hotel

Posted Mar. 28, 2022 on Hotels
The hotel staff was bit rude and uncooperative
Comment from Hotel Management
Mar. 31, 2022 by Jatin Prashar Accomodation Manager, Hotel Management
Dear guest, we thank you for staying at welcomhotel bella vista and sharing your review on expedia. We regret the inconvenience caused and assure you that corrective actions have been taken. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an more pleasant experience on your next visit. Regards,
5 out of 5
by A traveller

Posted Mar. 9, 2022 on Expedia
Very care full thank you
Comment from Hotel Management
Mar. 26, 2022 by Jatin Prashar Accomodation Manager, Hotel Management
Dear guest, we thank you for staying at welcomhotel bella vista and sharing your review on Expedia We are delighted that you enjoyed your stay with us. The team sincerely looks forward to the pleasure of welcoming you back soon, to ensure that you have an equally pleasant experience on your next visit. Regards,
3 out of 5
by A traveller

Posted Dec. 23, 2021 on Expedia
The room we stayed in was not the best. Bathroom smelled like sewage. The WiFi didn't work. The hotel is conveniently located to both Chandigarh and Panchkula.
3 out of 5
by A traveller

Posted Feb. 18, 2021 on Hotels
We had issues with the electronic lock which took several attempts and several different keys to unlock the room door. When this happens each time you want to enter your room was frustrating. The hotel did not even offer to change room. The night in toilet kept coming on and going off on own. Even the credit card machine malfunctioned three attempts