Ratings based on 241 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 28, 2024 on Expedia
Great property and very nice and friendly staff.
Comment from Hotel Management
Jan. 29, 2024 by Etienne, Hotel Management
Dear Kamel,Thank you very much for your stay with us. We would also like to thank you for your wonderful feedback!We hope to welcome you again for your next stay in Paris,Yours sincerely,EtienneHotel Manager
by A traveller from Perth Amboy
Posted Jan. 16, 2024 on Expedia
Comment from Hotel Management
Jan. 18, 2024 by Etienne, Hotel Management
Dear Justina,Thank you very much for this wonderful review !We are very glad you fully enjoyed your stay with us and our dedicated staff who work to deliver you the best quality of services! We hope to welcome you back for a next stay!Best regards,Etienne Hotel Manager
by A traveller
Posted Jan. 15, 2024 on Expedia
Great location steps from the Arc de Triomphe, and Metro station. Good restaurants nearby, very walkable. Lovely hotel, excellent attentive staff, hope to come back soon.
Comment from Hotel Management
Jan. 16, 2024 by Etienne, Hotel Management
Dear Kathy,Thank you very much for this wonderful review and for highlighting the very pleasant location of our establishment!We are very glad you fully enjoyed your stay with us and our dedicated staff who work to deliver you the best quality of services! We hope to welcome you back for a next stay!Best regards,Etienne Hotel Manager
by A traveller from Mobile
Posted Jan. 15, 2024 on Expedia
The hotel was nice, clean, and a great location. Excellent value for the money. Would stay there again.
Comment from Hotel Management
Jan. 17, 2024 by Etienne, Hotel Management
Dear William,We sincerely thank you for this commendation.We are pleased to see that your stay was a success.Our customers do appreciate the peaceful location of our hotel. We're glad you liked it.Hoping to count you among our most loyal customers.Best regards,Etienne / Hotel Manager
by A traveller
Posted Jan. 15, 2024 on Hotels
Perfect location. Very well priced
Comment from Hotel Management
Jan. 15, 2024 by Etienne, Hotel Management
Dear Marijo,Thank you for choosing our hotel and for taking the time to share your impressions with travellers from all over the world.What a pleasure to know that you enjoyed your stay with us so much!We are delighted that you liked the surroundings, it is true that the geographical location of our hotel is fantastic.We hope to have the pleasure of welcoming you back to our hotel, and to perhaps counting you among our loyal customers.Kind regards,Etienne / Hotel manager
by A traveller
Posted Jan. 12, 2024 on Expedia
Comment from Hotel Management
Jan. 15, 2024 by Etienne, Hotel Management
Dear Hermela,Thank you very much for your stay with us. We would also like to thank you for your wonderful feedback!We hope to welcome you again for your next stay in Paris,Yours sincerely,EtienneHotel Manager
by A traveller
Posted Jan. 10, 2024 on Expedia
A tell of two cities, the hotel is beautiful, great location and the staff is very nice. I got "upgraded" into a 3 bed room which was reasonably spacious for Paris, but the desk was minuscule so hard to work in the room which I had to do for a half day. The WiFi was also very week from the desk area so had to work on the bed (which was 2 meters away): guys, invest in 20 euros WiFi extenders! The room was carpet which I actually liked - and the heating was very nice in freezing Paris. Unfortunately I got unlucky and my TV was faulty.
Comment from Hotel Management
Jan. 11, 2024 by Morgan. La réception., Hotel Management
Good afternoon,Thank you for your review. We are sorry to hear that you had problem with the wifi and we are currently working on it to fix it. We also wish we could have fix the tv issue faster, it was the first time that it happend and it took a little while to repair it with our technician on site.Nevertheless we are happy that you enjoyed many aspects of your stay.We hope to see you again very soon.
by A traveller
Posted Jan. 10, 2024 on Hotels
Comment from Hotel Management
Jan. 15, 2024 by Etienne, Hotel Management
Dear Steve,We have received your opinion and rating following your stay with us and thank you warmly,We note all the same that this one did not give you complete satisfaction, (6/10)In a perpetual process of improving our quality of service,Would you have any areas improvement to suggest that could have made it perfect?Looking forward to reading you,Best regards,Etienne / Hotel manager
by A traveller
Best Hotel
Posted Jan. 9, 2024 on HotelsThis hotel is very beautiful and close to everything. Walking distance from all landmarks, cafes, and restaurants. The staff is very friendly, and Anthony is very helpful. I give this hotel a 10 out of
10.
Comment from Hotel Management
Jan. 10, 2024 by Etienne, Hotel Management
Dear denyse,My team and I are very happy to hear that your stay was to your complete satisfaction.It will be a great joy to have you back with us again.Best regards,Etienne / Hotel Manager
by A traveller
Posted Jan. 8, 2024 on Hotels
Comment from Hotel Management
Jan. 10, 2024 by Morgan. La réception., Hotel Management
Hi Steve,Thank you very much for this very positive and encouraging feedback.We hope to see you soon at hotel Elsa.
