Ratings based on 465 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Bournemouth
Posted Jan. 21, 2024 on Expedia
Had a very nice stay , staff very helpful and friendly ,hostel was very clean ,rooms best suited for light cases or rucksacks as quite small
Comment from Hotel Management
Feb. 25, 2024 by Lub d Phuket Patong Team, Hotel Management
Hey GeoffreyThank you so much for taking the time to share your experience with us. We're thrilled to hear that you had a very nice stay and found our staff to be helpful and friendly. Your kind words mean a great deal to us, and we're glad that the cleanliness of our hostel met your expectations.We appreciate your insight regarding the size of our rooms and the recommendation for future guests to bring light cases or rucksacks for a more comfortable stay. Our aim is to provide a cozy, welcoming environment for all travelers, and we understand that the compact nature of our rooms is part of our unique charm, designed to meet the needs of modern, on-the-go travelers.We're continually looking for ways to enhance our guest experience and your feedback is invaluable in this process. We hope to welcome you back again soon, promising another memorable and enjoyable stay.
by A traveller
Posted Dec. 14, 2023 on Expedia
by A traveller
Posted Dec. 4, 2023 on Expedia
Great hostel, kind staff, and comfortable amenities. One thing I'll note is that in the dorm showers, the drains were not cleaned regularly and when hair got cut, the water didn't drain properly.
Comment from Hotel Management
Dec. 9, 2023 by Lub d Phuket Patong Team, Hotel Management
Dear Sofia,Thank you for your recent stay and for sharing your experience with us. We appreciate your positive feedback about our hotel and our team.We apologize for the inconvenience caused by the issue you encountered with the shower drains in the dorms. Your feedback is crucial in helping us maintain our standards, and we'll address this concern promptly to ensure a more pleasant experience for our guests.We hope to welcome you back soon for an even better stay.
by A traveller from Concord
Posted Nov. 20, 2023 on Expedia
Great Hotel. I definitely would come back to Lub d. I recommend the cooking class. It is a fun way to learn a traditional Thai dish.
Comment from Hotel Management
Nov. 26, 2023 by Lub d Phuket Patong Team, Hotel Management
Dear JOHN,Thank you for your fantastic review! We're delighted that you had a great experience at Lub d and would choose to return.We're thrilled to hear that you enjoyed our cooking class! Learning to prepare a traditional Thai dish is indeed a fun and enriching experience.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay and perhaps another round of our cooking class!
by A traveller
Posted Nov. 12, 2023 on Expedia
Loved having the laundry with irons available.
Room was quiet despite DJ and everything else going on. I didn’t participate in all of the amenities but I imagine younger people really have a great time here. Room was very clean and bed was excellent. Great pillows and loved the convenience of light switches and outlets at bed. Would definitely stay again.
Comment from Hotel Management
Nov. 26, 2023 by Lub d Phuket Patong Team, Hotel Management
Dear Melissa,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our amenities convenient.It's great to know that you appreciated the laundry facilities, quietness despite the ongoing activities, and the cleanliness of the room. We're glad that the bed, pillows, and convenient features in the room met your expectations.We appreciate your kind words and are delighted to hear that you would choose to stay with us again. We look forward to welcoming you back for another excellent stay!
by A traveller
A rude awakening.
Posted Oct. 25, 2023 on HotelsCheap and ok up until the last morning. We thought checkout was 2pm. I’m happy to admit my mistake it was actually 12noon BUT the phone call I received at 12:06 was unnecessarily rude. There is no excuse for rudeness and ultimatums and being dictated to over the phone. Go somewhere else!
Comment from Hotel Management
Nov. 4, 2023 by Lub d Phuket Patong Team, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay, especially the issue with the phone call on your last morning. Our goal is to provide our guests with a comfortable and pleasant experience, and we regret that we fell short of your expectations in this instance.We understand that there may have been a misunderstanding regarding the checkout time, and for that, we apologize. However, we also take your comments about the phone call very seriously. We are committed to delivering excellent customer service, and rudeness from our staff is never acceptable. We will be addressing this issue with our team to ensure that it does not happen in the future.hank you for staying with us, and we hope to welcome you back for a more enjoyable stay.
by A traveller
Posted Sep. 3, 2023 on Expedia
Hotel location is fantastic.
Comment from Hotel Management
Sep. 8, 2023 by Lub d Phuket Patong Team, Hotel Management
Dear Laura,Thank you for taking the time to complete the survey about your stay at Lub d Phuket Patong. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Lub d Phuket Patong again soon!
by A traveller
Posted Aug. 15, 2023 on Hotels
Comment from Hotel Management
Aug. 17, 2023 by Lub d Phuket Patong Team, Hotel Management
Dear Guest,Thank you for taking the time to leave a review! If there's anything else you'd like to share or any way we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience in the future.
by A traveller
Posted Aug. 14, 2023 on Hotels
Comment from Hotel Management
Aug. 16, 2023 by Lub d Phuket Patong Team, Hotel Management
Dear CeAjaye,Thank you for taking the time to leave a wonderful review! We're thrilled to hear that you had an amazing experience during your stay with us. If there's anything else you'd like to share or any way we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience in the future.
by A traveller
Posted Jul. 25, 2023 on Expedia
Comment from Hotel Management
Aug. 16, 2023 by Lub d Phuket Patong Team, Hotel Management
Dear Gregory, Thank you for taking the time to leave a wonderful review! We're thrilled to hear that you had an amazing experience during your stay with us.If there's anything else you'd like to share or any way we can make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic experience in the future.
