Anantara Uluwatu Bali Resort - CHSE Certified Reviews

Dear Stephen,Warmest Greetings from Anantara Uluwatu Bali Resort.Thank you so much for your kind words. We're thrilled to hear that you had such a wonderful experience with us. Kartika, Janu, and Chef Giri are indeed exceptional members of our team, and it's fantastic to know that they contributed to making your visit memorable. We'll be sure to pass along your compliments to them. We look forward to welcoming you back soon for another amazing experience.Regards,Ahmad FikriDirector of Room

Dear Lucinda, Warmest Greetings from Anantara Uluwatu Bali ResortThank you so much for your wonderful feedback. We're thrilled to hear that you enjoyed the stunning view from our pool area and found our service to be convenient and attentive. Maintaining clean and spacious rooms is a top priority for us, and we're delighted that you appreciated the effort we put into ensuring a comfortable stay for our guests. We look forward to welcoming you back for another memorable experience. Regards,Ahmad FikriDirector of Room

Dear Shu Ling,Warmest Greetings from Anantara Uluwatu Bali ResortThank you for taking the time to share your feedback with us regarding your recent stay. We sincerely apologize for any inconvenience caused by the construction noise next to the hotel. We understand how disruptive this can be, especially during meal times in the restaurant area.Regarding your concerns about the room, we appreciate your input. We constantly strive to maintain our accommodations to the highest standards, and we regret to hear that the room did not meet your expectations. Your comments about the room's age and the darkness of the bathroom have been duly noted, and we will address these areas for improvement with our management team.Please know that guest satisfaction is our top priority, and we value your feedback as it helps us to identify areas where we can enhance our guests' experiences. We hope that despite these issues, you were still able to enjoy your stay with us.Thank you once again for choosing to stay at our hotel. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Regards,Ahmad FikriDirector of Room

Dear Vahram, Warmest Greetings from Anantara Uluwatu Bali ResortThank you so much for your feedback. We're thrilled to hear that you had a fantastic experience at our hotel and that our service staff exceeded your expectations. It's wonderful to know that you found our rooms to be spectacular as well.We truly appreciate your honest feedback regarding the quality of food in our onsite restaurants. We take all guest comments seriously and will certainly address this with our culinary team to ensure we continue to improve and provide the best dining experience possible.We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience in all aspects of your stay.Regards,Ahmad FikriDirector of Room

Dear Ruri, Warmest Greetings from Anantara Uluwatu Bali Resort. Thank you for taking the time to give us a good rating we are delighted to hear that our services and facilities met your expectations. We will keep maintaining to make our guest happy during their stay with us. Once again thank you for your kind feedback, it will become our commitment to develop our facilities and services. We look forward to welcoming you back again soon. Regards,Ahmad FikriDirector of Room

Dear Sunil Omprakash,Warmest Greetings from Anantara Uluwatu Bali Resort.Thank you so much for your kind words. We're thrilled to hear that you enjoyed our service and found our staff to be great. Providing excellent service and ensuring our guests feel well taken care of is always our top priority. We truly appreciate your feedback and hope to welcome you back again soon.Regards,Ahmad FikriDirector of Room

Dear Aniwat, Warmest Greetings from Anantara Uluwatu Bali Resort. Thank you for taking the time to share your feedback about your recent stay at Anantara Uluwatu. We sincerely apologize for the challenges you faced during your visit, and we deeply regret that your experience did not meet the high standards of luxury and comfort we strive to provide. We are truly sorry to hear about the issues you encountered in your 3-bedroom pool villa, including the broken refrigerator, the unpleasant odor in the adjacent room, the non-functional doorbell, and the distressing incident with the crab. Please know that we take your concerns very seriously, and we are investigating each of these issues to prevent similar occurrences in the future. It is disheartening to hear that you felt like inspectors rather than valued guests. We aim to create memorable and enjoyable experiences for our guests, and we fell short of delivering that for you. We understand the impact these incidents had on your stay, and we sincerely apologize for any inconvenience caused. Rest assured that we are addressing these concerns internally with our team to ensure that corrective measures are taken promptly. We appreciate your feedback as it helps us identify areas for improvement and maintain the high standards our guests expect. We understand that your family holiday did not meet your expectations, and for that, we are truly sorry. We value your patronage and hope you will consider giving us another opportunity to exceed your expectations in the future. Thank you for bringing these matters to our attention, and we genuinely apologize for any disappointment caused during your stay. Regards, Ahmad Fikri, Director of Rooms.

Dear Robert, Warmest Greetings from Anantara Uluwatu.Thank you for taking the time to share your comment during your stay with us and we apologize that your stay did not meet your expectations. We hope can develop our facilities and services to make our guests happy during their stay at the resort. Once again thank you for your thoughts.Regards,Ahmad FikriDirector of Room

Dear Eleni, Warmest Greetings from Anantara Uluwatu Bali Resort. Thank you so much for sharing your delightful experience with us, we're thrilled to hear that you enjoyed your stay in our suite with a pool and that you found the ambiance throughout the hotel to be beautiful. It's fantastic to know that you appreciated the great selection at breakfast and the breathtaking view of the water. We're delighted that you had a wonderful time at our spa, and we're grateful for your feedback. While we're thrilled to have provided you with a memorable experience, we apologize for any inconvenience regarding the absence of VIP amenities or an upgrade. Your comments are important to us, and we'll certainly use them to enhance our services. We sincerely hope to welcome you back in the future for another exceptional stay. Regards, Ahmad Fikri, Director of Rooms.