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Best Western Pembroke Inn & Conference Centre

3.0 star property
Enjoy free breakfast at this 3-star Pembroke hotel

Choose dates to view prices

Photo gallery for Best Western Pembroke Inn & Conference Centre

Exterior
Premium bedding, individually decorated, individually furnished, desk
Property amenity
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

View in a map
1 International Drive, Pembroke, ON, K8A 6W5
  • Place, Pembroke Welcome Centre
    ‪1 min walk‬
  • Place, Algonquin College Pembroke Campus
    ‪4 min drive‬
  • Place, Festival Hall Centre for the Arts
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(17 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Poolside

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Poolside

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Fireplace

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

Standard Room, 1 Queen Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking (Queen Murphy Bed Only with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Jetted Tub, Poolside

Premium bedding, individually decorated, individually furnished, desk

Luxury Room, 1 King Bed, Jetted Tub, Poolside

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Dining Table)

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Jetted Tub, Pool View (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

About the area

Pembroke

In Pembroke .At this Pembroke hotel, you'll be within half a mile (1 km) of Pembroke Welcome Centre and 3 miles (5 km) of Festival Hall Centre for the Arts. Pembroke Hydro Museum and Pembroke City Hall are also within 3 miles (5 km).

What's nearby

  • Pembroke Welcome Centre - 1 min walk - 0.0 km
  • Algonquin College Pembroke Campus - 4 min drive - 3.3 km
  • Festival Hall Centre for the Arts - 4 min drive - 3.3 km
  • Golden Lake - 32 min drive - 47.7 km
  • Bonnechere Caves - 46 min drive - 52.4 km

Getting around

  • Ottawa International Airport (YOW) - 99 min drive

Restaurants

  • ‪The Beach Burger - ‬3 min drive
  • ‪Tim Hortons - ‬7 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Dairy Queen - ‬5 min drive

About this property

Best Western Pembroke Inn & Conference Centre

Enjoy free breakfast at this 3-star Pembroke hotel
Best Western Pembroke Inn & Conference Centre offers its guests a children's pool, an indoor pool, a health club, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10818 square feet (1005 square meters) and includes a conference center. A sauna, a terrace, and barbecue grills are also featured at the business-friendly Best Western Pembroke Inn & Conference Centre. Free self parking is available.

This 3-star Pembroke hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 10818 sq ft of conference space
  • 1005 sq m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Pembroke Inn & Conference Centre offers 88 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Holiday Inn Express Pembroke by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,002 reviews
The price is CA $178
CA $209 total
includes taxes & fees
Dec 21 - Dec 22
Holiday Inn Express Pembroke by IHG

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Pembroke
Best Western Pembroke Inn
Pembroke Best Western
Pembroke Inn
BEST WESTERN Pembroke Inn & Conference Centre Ontario
Pembroke & Conference Pembroke
Best Western Pembroke Inn & Conference Centre Hotel
Best Western Pembroke Inn & Conference Centre Pembroke
Best Western Pembroke Inn & Conference Centre Hotel Pembroke

Best Western Pembroke Inn & Conference Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 407 out of 772 reviews
Rating 8 - Good. 238 out of 772 reviews
Rating 6 - Okay. 81 out of 772 reviews
Rating 4 - Poor. 20 out of 772 reviews
Rating 2 - Terrible. 26 out of 772 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The dog has a blast!

Super nice staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Cailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was super friendly and warm
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities, room comfort

Ok stay for one night

Overall a good experience. Everything was acceptable. Cost was way more than expected and the property is outside the town, only accessable by driving.
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the pool and spa, and the restaurant at the hotel was great, and everyone working were very friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great service Very comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Joan

Travelled with partner
Main entrance not accessible. Clerk was very busy by herself. Long wait to check in
Stayed 1 night in Aug 2025

10/10 Excellent

Kylie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at the Best Western in Pembroke! The hotel is very clean and the facilities are really nice. Our dog got a small bag of treats upon check-in, which I thought was a really thoughtful gesture.
Stayed 2 nights in Aug 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very quiet Location is just off highway and easy to locate, and still close to the downtown area.
Stayed 2 nights in Aug 2025

2/10 Terrible

Johnathan

Stayed 1 night in Aug 2025

8/10 Good

Stephanie

Stayed 1 night in Aug 2025

6/10 Okay

Fred

Liked: Amenities
In my opinion a below average Best Weatern
Stayed 1 night in Aug 2025

6/10 Okay

Kaven

Liked: Staff & service, property conditions & facilities
Good service. Location
Stayed 2 nights in Aug 2025

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV had a different welcome name in it when we entered the room. The air conditioning was not fully working and stopped during the night. Staff was super nice and the breakfast was very hearty.
Stayed 1 night in Jul 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay and food

All very good
Stayed 2 nights in Aug 2025

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
twice I have visited this hotel in the last year and both times received rude and dismissive service at the front desk from the same individual. The rest of the employees were engaging, kind and courteous, but this person needs to be removed from the check in desk. I did not get her name but she was on-desk at approximately 1pm today
Stayed 2 nights in Aug 2025

8/10 Good

Tsz yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the other hand, this hotel was much better. It was cleaner, not noisy, breakfast and pool was nice. I will recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Liked: Amenities
Excellent stay
Stayed 4 nights in Jul 2025

6/10 Okay

Taillon

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Restaurant did not open for Breakfast

We have stayed many times at Best Western Pembroke, however this stay was terrible, we were in the basement and was a terrible sleep because of the outside activities - including car headlight directly into the room.. we thoroughly enjoy the restaurant, which was to be open at 6AM, we waited but had to leave, and restaurant was not open at 6:30 - VERY disappointing .. it was terrible that we will not stay at this Best Western again.
Stayed 1 night in Jul 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Raymond

Stayed 2 nights in Jul 2025

4/10 Poor

Lee

Stayed 1 night in Jul 2025

8/10 Good

Mary

Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in Jul 2025