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Best Western Petaluma Inn

2.5 star property
Hotel with 1 outdoor pools, connected to a shopping center in Petaluma

Choose dates to view prices

Photo gallery for Best Western Petaluma Inn

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room)
Lobby
Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)
Business centre
Outdoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar

Explore the area

Map
200 S McDowell Boulevard, Petaluma, CA, 94954
  • Petaluma Village Premium Outlets
    ‪3 min drive‬
  • Seed Bank
    ‪3 min drive‬
  • Phoenix Theater
    ‪3 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪29 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

Standard Room, Multiple Beds, Accessible, Non Smoking

Standard Room, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

9.2 out of 10
Wonderful
(39 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)

Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)

Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(29 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(65 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Petaluma

City center stay.You'll find Petaluma Valley Hospital and Deer Creek Village Dog Park within 2 miles (3 km) of this hotel. Petaluma Arts Center and Seed Bank are also within 2 miles (3 km).

What's nearby

  • Petaluma Valley Hospital - 13 min walk - 1.1 km
  • Petaluma Village Premium Outlets - 3 min drive - 2.8 km
  • Seed Bank - 3 min drive - 2.5 km
  • Petaluma Historical Museum - 3 min drive - 2.5 km
  • Phoenix Theater - 3 min drive - 2.6 km

Getting around

  • Santa Rosa Station - 19 min drive
  • San Francisco Intl. Airport (SFO) - 75 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Jamba - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Wendy's - ‬18 min walk
  • ‪Noah's Bagels - ‬4 min walk

About this property

Best Western Petaluma Inn

Hotel with 1 outdoor pools, connected to a shopping center in Petaluma
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 600 square feet (56 square meters) and includes conference space. The business-friendly Best Western Petaluma Inn also features an outdoor pool and laundry facilities. Free self parking is available.

This Petaluma hotel is smoke free.

  • 73 guestrooms or units
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Petaluma Inn offers 73 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Premium cable television is provided. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested.

Languages

English, Spanish

Similar properties

Seasonal outdoor pool, sun loungers

Quality Inn Petaluma - Sonoma

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,004 reviews
The price is CA $157
CA $179 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Inn Petaluma
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Petaluma Inn
Petaluma Inn Best Western
Best Western Petaluma Hotel Petaluma
BEST WESTERN Petaluma Inn CA - Sonoma County
Best Western Petaluma Petaluma
Best Western Petaluma Inn Hotel
Best Western Petaluma Inn Petaluma
Best Western Petaluma Inn Hotel Petaluma

Best Western Petaluma Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 524 out of 1004 reviews
Rating 8 - Good. 321 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Andy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yuck

Checked in via virtual person is clumsy and impersonal. Paper thin walls, neighbors kept me up most of the night. Bathroom had an ant trail despite being on second floor. Outdated furnishings, and interior paint. Only good thing was Peet’s coffee across the street because I sure didn’t sleep. Won’t be back.
Stayed 1 night in Mar 2025

6/10 Okay

CYNTHIA

Travelled with group
Liked: Cleanliness, room comfort
Lack of management onsite to address issues. Roo. Smelled like pet urine and the heater was broken. Asked for air freshener and the heater to be fixed 3 times and they did nothing, just said they would let management know. I would not stay again mainly due to a lack of management interaction.
Stayed 3 nights in Mar 2025

8/10 Good

Ocdulia

Stayed 2 nights in Mar 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent

It’s fine. For the area, it’s a good price. Can be a little rough around the edges, but that’s just how things are now. Lot of walkers. But it’s close to everything. Groceries and highway right around the corner. Breakfast is hit and miss, good biscuits and gravy but meat is eh. Overall, it’s not bad. For the price, can do a lot worse.
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Stayed 1 night in Mar 2025

2/10 Terrible

Alan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 2 nights in Mar 2025

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Sally

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
I booked a room here that said “pet friendly”. It wasn’t on purpose. That was the only option. I was checked in by a video feed of a real person being projected on a wall that was talking to me remotely from another location. She asked if I had a pet with me. I said no. She checked me into a room that smelled so badly of cat urine that my family could not physically stay in the room. I NEVER ask to change rooms. This is the first time in my life. But we had to. It was terrible. The new room was just fine. But when I came back to ask “the wall lady” if we could please switch rooms she told me “you booked the pet room.” Yuck.
Stayed 1 night in Mar 2025

6/10 Okay

Harcharan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Close to 101

A nice little spot. Clean and comfortable. Just to close to 101. Very busy, very loud and poor sound proofing. Fine for one night but i would not enjoy a longer stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Ramon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kanin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT 👍

GREAT PLACE TO STAY AND THE FREE BREAKFAST IS A PLUS. AFFORDABLE AND VERY FRIENDLY STAFF. I WOULD RECOMMEND.
Stayed 3 nights in Feb 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charleen R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Fabian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Stayed 1 night in Feb 2025

2/10 Terrible

Glenda

Disliked: Cleanliness, staff & service, property conditions & facilities
First the check in was via remote access, interface was with a computer screen and a person at the other end. It was difficult communicating with the individulas who were not fully English proficient. The first room we were checked into had a broken AC, we were moved to another room. In the second room the refrigerator did not cool work and our milk spoiled. Even thought we had the do not disturb sign on our door for our 4 night stay, someone came into our room each day while we were our and change the setting on the air conditioner.
Stayed 4 nights in Feb 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

We stay here all the time. I'm used to seeing workers at the front desk. What happens if there's an incident that needs immediate attention? I'd rather notify a person that's on premises. Other than that it's not fancy but a good value. It's also close enough to places like Lagunitas and Brewster's. Cafe Bellini next door is good as well.
Stayed 4 nights in Feb 2025

6/10 Okay

Robin J

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer service -

Hotel does not have any desk staff to check-in or help with any services. You are met with a television screen in an empty office and a man/woman on the screen who is in Columbia South America. I had trouble getting room keys that worked and found that to be frustrating. Also when I wanted to use the laundry room it was locked and required a key. Again you have to go to the television screen and make the request. Problem is that there is no human to hand you the key, and the maintenance and housekeeping staff wandering around outside do not speak English. Very poor customer service when you have to rely on a face on a screen who is 4000 miles away.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Lee

Stayed 1 night in Feb 2025

4/10 Poor

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delayed Check In

Decent hotel, but had to wait 15 minutes to check in, they only use a kiosk with a remote employee
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Disability strips in shower needed

The rooms were clean. Was nice . My mom did fall in the shower. They need antislip shower. It was very slipperso she got hurt. My moms 83 years old. It was very upsetting. Shes very sore and bruised. Its also loud people coming and going was load. We dont hate it but wont be back due to the fall
Stayed 2 nights in Feb 2025