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Extended Stay America Suites Phoenix Biltmore

2.5 star property
Hotel near Biltmore Fashion Park in Phoenix

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Photo gallery for Extended Stay America Suites Phoenix Biltmore

Deluxe Studio, Multiple Beds, Non Smoking
Outdoor pool
Exterior
Desk, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Reviews
6.6

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry

Explore the area

Map
5235 N 16th St, Phoenix, AZ, 85016
  • Popular LocationBiltmore Fashion Park3 min drive
  • Popular LocationArizona Biltmore Resort - Links Course3 min drive
  • Popular LocationPhoenix Convention Center9 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)12 min drive

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Living area
Metro PHX Apartments
Pool
Pet-friendly
Parking included
Free WiFi
3.3 out of 5, (1826)
The price is CA $119
per night
CA $149 total
includes taxes & fees
24 May - 25 May
Metro PHX Apartments

About the area

Phoenix

Camelback East stay.Your stay at this Camelback East hotel places you within 2 miles (3 km) of Arizona Biltmore Resort - Links Course and Biltmore Fashion Park. Arizona Biltmore Country Club and Arizona Biltmore Resort - Adobe Course are also within 3 miles (5 km).

What's nearby

  • Biltmore Fashion Park - 3 min drive
  • Arizona Biltmore Resort - Links Course - 3 min drive
  • Arizona Biltmore Country Club - 4 min drive
  • Phoenix Convention Center - 9 min drive
  • Grand Canyon University - 10 min drive

Getting around

  • Central Ave - Camelback Station - 4 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive

Restaurants

  • Chick-Fil-A - 8 min walk
  • In-N-Out Burger - 17 min walk
  • McDonald's - 9 min walk
  • Panera Bread - 17 min walk
  • 5 & Diner - 1 min walk

About this property

Extended Stay America Suites Phoenix Biltmore

Hotel near Biltmore Fashion Park in Phoenix
Extended Stay America Suites Phoenix Biltmore offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Phoenix Biltmore. Free self parking is available.

This Phoenix hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Sofa bed

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.6
Rating 10 - Excellent. 270 out of 1001 reviews" "
Rating 8 - Good. 210 out of 1001 reviews" "
Rating 6 - Okay. 171 out of 1001 reviews" "
Rating 4 - Poor. 155 out of 1001 reviews" "
Rating 2 - Terrible. 195 out of 1001 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Luis

Stayed 3 nights in Feb 2024

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024

4/10 Poor

Jennifer J.

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pungent odor greets you when you enter. Shady clientele. Rooms are clean but have the feel of being well used. Staff is very nice and refunded our 2nd night. Area surrounding is ok, but it feels like a hotel for the homeless.
Stayed 2 nights in Feb 2024

2/10 Terrible

Jennifer C.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late thanks to flight delays. Instantly questioned my decision to book this place. It smelled. Another guest I encountered off the elevator gave me the creeps (that awful gut feeling that you get). First room was not clean -- carpet was filthy, bugs on counter, no bedding. Back at reception they offered me another room. The room was a bit better -- but the A/C didn't work. Room was sweltering! And that's a feat given it was only in 50s outside. Difficult to sleep. By 1am I decided I'd check out when it was light (was supposed to stay three nights) and found availability at the Best Western further north on 16th. No hot water up on the 3rd floor when I tried to shower in the morning. I have rarely been so happy to leave a hotel. (The Best Western was MUCH better -- and they let me check in early!)
Stayed 3 nights in Feb 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy
Non-smoking room that smelled like an ashtray, shower head required a plastic bag to be stuffed around the pipe in the wall to remain stable, plastic utensils left in the bathtub (still trying to figure that out), blow dryer ripped out of the wall... this room was a complete mess. Not only was the condition of the room poor, but the efforts at cleaning were minimal.
Stayed 1 night in Feb 2024

6/10 Okay

Sara

Disliked: Staff & service
No hot water
Stayed 1 night in Feb 2024

10/10 Excellent

Roni

Travelled with family, Business traveller
I do not believe this was in the best part of the town. A lot of activity in the hallways throughout the night. People coming and going, doors opening and closing. You could hear everything that was going on down the hallway.
Stayed 1 night in Feb 2024

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Walked into the bathroom just as a cockroach was crawling out of the drain. Had a queen plus pullout sofa room....the sofa pulled out to a filthy mattress, with blood on it a zero linens in the room. I gave my son the top sheet off of my bed so he wouldn't have to lay on the bare mattress. Luckily we had blankets in the car. We both "slept" in our clothes.
Stayed 1 night in Jan 2024

2/10 Terrible

kristen

Disliked: Staff & service, property conditions & facilities
This was the worst and deceiving hotel I have ever seen . Once trying to check in they couldn’t find my reservation. Then they went to “quickly “ clean a room. As soon as we walked in the hallway it smelled like garbage or something dead. As soon as we stepped in our room smelled like animal urine alll over . So bad I was gagging we ended up trying to change rooms and when we were at the front desk someone had got into an altercation with the receptionist. At that point we just left and never went back
Stayed 1 night in Jan 2024

4/10 Poor

Vicki

Stayed 1 night in Feb 2024