Ratings based on 59 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Page
Posted Jan. 23, 2024 on Expedia
I don't like to sugar coat. Check in was not great. I was on a scooter and i had to go back to desk 3 times because key would not work. Finally, on the 3rd try the manager came down because he didn't believe me. He tried and of course didn't work. He said the battery was dead. So he replaced it and got us in, but keys still didn't work. Went out for a couple hours and came back to get keys and it still took 4 tries to get it to work. Then, we felt like we couldn't leave because we wouldn't be able to get back in. I like the motel. Beds are very comfortable. We have stayed at this motel many times and will again, but hope they get door locks fixed. This is the reason for a 3. I wish we would have gotten a new room.
Comment from Hotel Management
Jan. 23, 2024 by GM, Hotel Management
We thank you for your review and know that we will and are working on the doors as I write this. We are sorry and will see you on the next trip
by A traveller
Posted Jan. 4, 2024 on Expedia
It was addquate
Comment from Hotel Management
Jan. 9, 2024 by Guest Relation Management, Hotel Management
Hi Ralph,Thank you for choosing our hotel for your accommodation. We hope to have you here with us again and enjoy our continuous drive for improvements to our services and amenities. Have a safe travel to your next destination!
by A traveller
Posted Dec. 31, 2023 on Expedia
Comment from Hotel Management
Jan. 20, 2024 by Guest Relations Specialist, Hotel Management
Hi Rosario,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A traveller
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Jan. 20, 2024 by Guest Relations Specialist, Hotel Management
Hi Darren,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
by A traveller
Posted Dec. 30, 2023 on Expedia
Comment from Hotel Management
Jan. 1, 2024 by Guest Relations Specialist, Hotel Management
Hi Jamie,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A traveller
Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Dec. 30, 2023 by Guest Relations Specialist, Hotel Management
Hi Jamie,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A traveller
Posted Dec. 21, 2023 on Expedia
Staff was great!
Comment from Hotel Management
Dec. 22, 2023 by Guest Relation Management, Hotel Management
Hi Tanisha,Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our staff. Providing excellent customer service is a top priority for us, and we appreciate your recognition of our team's efforts. We value your feedback and look forward to the opportunity to welcome you back for another positive stay.
by A traveller
Posted Dec. 20, 2023 on Expedia
Excellent service
Comment from Hotel Management
Dec. 21, 2023 by Guest Relation Management, Hotel Management
Hi Laura,Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience and received excellent service during your stay with us. Providing exceptional service is our top priority, and we're delighted that we were able to meet your expectations. We appreciate your choice to stay with us, and we look forward to the pleasure of welcoming you back for another exceptional experience in the future.
by A traveller
Posted Dec. 15, 2023 on Expedia
Comment from Hotel Management
Dec. 17, 2023 by Guest Relations Specialist, Hotel Management
Hi Nikki,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A traveller
Posted Dec. 11, 2023 on Hotels
Comment from Hotel Management
Dec. 12, 2023 by Guest Relation Management, Hotel Management
Hi Darrell,Thank you so much for your perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. Providing outstanding service and accommodations is our goal, and we're delighted that we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
