SureStay Plus Hotel by Best Western Tempe University

3.0 star property
Family-friendly 3-star hotel near Phoenix Zoo

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Tempe University

Interior detail
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Bar (on property)
Lobby
Outdoor pool, pool umbrellas, sun loungers

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
1429 N Scottsdale Rd, Tempe, AZ, 85281
  • Arizona State University
    ‪3 min drive‬
  • Desert Botanical Garden
    ‪3 min drive‬
  • Phoenix Zoo
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Tempe

Close to airport.Within 3 miles (5 km) of this Tempe hotel, you'll find Arizona State University and Desert Botanical Garden. Also, Phoenix Zoo is within 3 miles (5 km) and Scottsdale Stadium is within 6 miles (10 km).

What's nearby

  • Tempe Town Lake - 17 min walk - 1.5 km
  • Arizona State University - 3 min drive - 1.9 km
  • Tempe Beach Park - 3 min drive - 3.4 km
  • Desert Botanical Garden - 3 min drive - 2.7 km
  • Phoenix Zoo - 4 min drive - 4.2 km

Getting around

  • Center Parkway - Washington Station - 2 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 8 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Hundred Mile Brewing - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Marquee Theatre - ‬3 min drive
  • ‪Crumbl Cookies - ‬17 min walk

About this property

SureStay Plus Hotel by Best Western Tempe University

Family-friendly 3-star hotel near Phoenix Zoo
SureStay Plus Hotel by Best Western Tempe University offers its guests an outdoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly SureStay Plus Hotel by Best Western Tempe University. Free self parking is available.

This 3-star Tempe hotel is smoke free.

  • 118 guestrooms or units
  • 3 levels
  • 6 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Tempe University offers 118 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. These individually furnished accommodations have separate dining areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Mini golf
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Red Lion ASU
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Hotel Red Lion Inn & Suites Phoenix Tempe
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SureStay Plus Hotel by Best Western Tempe University Reviews

Reviews

6.6
Rating 10 - Excellent. 344 out of 1098 reviews
Rating 8 - Good. 197 out of 1098 reviews
Rating 6 - Okay. 194 out of 1098 reviews
Rating 4 - Poor. 166 out of 1098 reviews
Rating 2 - Terrible. 197 out of 1098 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Kenneth

Stayed 4 nights in Feb 2025

4/10 Poor

Charles

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

ARIELLE, palm springs

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, I reserved the room for 4 people and found only 1 towel in the bathroom that looked like it's been used. kitchen counter. I ended up canceling and went to the hampton next door for the night
Stayed 1 night in Feb 2025

4/10 Poor

william, Greenville

Travelled with family
Room had window shutters,did not stop bright light outside window from illuminating the room. Only 1 set of towels left in room. Bathroom counter falling apart. Ceiling over tub with large crack and broken area. Ceiling over window in room unpainted with multiple holes, I assume from curtain rods. There was a small amount of scraps left on floor. Front desk staff did nothing to help with this. Room door slmost took slamming to get in finally locked. And construction on site still going on after 6 pm
Stayed 1 night in Mar 2025

4/10 Poor

Amy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No towels

Only one bath towel. We were it would be 2 hours before towels would be available. After 2 hours still not ready. We went to bed. Next morning still no towels. Desk and housecleaning gave us attitude about a simple request for towels. Yes it was a busy weekend but the attitude was not needed
Stayed 2 nights in Feb 2025

10/10 Excellent

robby, LUBBOCK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loves it
Stayed 2 nights in Mar 2025

8/10 Good

Angelica

Travelled with partner
Room was spacious, bed was comfy, food options close by.
Stayed 2 nights in Dec 2024

2/10 Terrible

Caylor

Disliked: Staff & service, property conditions & facilities
Bugs on pillows. Crunch floor. No refund.
Stayed 2 nights in Feb 2025

4/10 Poor

Juan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The wifi constantly dropped and would only work near main building. Condition of hotel was not great. Staff was friendly
Stayed 5 nights in Feb 2025

4/10 Poor

Alyssa

Disliked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Eric

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Rajeev

Disliked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Underwhelmed for the price

We only had one set of towels when we arrived. Coffee maker in our room did not work. Each new day we had to have our keys reactivated so we could get into the lobby for breakfast. No sitting chair in the room. One afternoon we tried to sit by the pool but left after a short time due to the noise of the power washer. When we returned to our room the floor in front of the door was wet from the power washer. The tub faucet dripped the whole time. It apparently has been dripping for a long time as the tub has rust at the drain.
Stayed 3 nights in Feb 2025

4/10 Poor

Jonathan

Stayed 2 nights in Feb 2025

4/10 Poor

Kristen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rhea

Disliked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Maria

Stayed 2 nights in Feb 2025

4/10 Poor

Joel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The quality of the room and property upkeep were mediocre. We had to wait a few minutes for someone to arrive at the front desk (granted we did arrive at 11:30 PM). Our room had one towel. Surprised it had a 3-star rating.
Stayed 1 night in Feb 2025

2/10 Terrible

Jacklynn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Yikes

This was the most disgusting room I've ever stayed in and not at all how it was pictured. The room was filthy in every sense... walls with dirt & marking all over, couch was covered in stains, there were 3 empty 40oz beer bottles in one of the cabinets, shower was gross, some of the wiring for the tv just was a hole punctured through the wall eith tape holding it in place... just eww.
Stayed 1 night in Feb 2025

6/10 Okay

Alyson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The dirtiest room i have ever stayed in.
Stayed 1 night in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities, room comfort

It was ok

My room smell like cigarettes, the toilet was loose by the base.
Stayed 1 night in Feb 2025

2/10 Terrible

Ben

Stayed 1 night in Feb 2025

2/10 Terrible

William

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi does not work, no cable or channels on tv and room phone is not connected
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024