First of all this is a very nice hotel, the outdoor pool and slides are great no heater, cold water, same for the new inside pool and slides, cold water but great big awesome hot tub. Me and my family have stayed here several times but this is the first time since there remodel. We were shocked to find out they removed the following from the room, coffee machine, clocks, microwave and phones. They do daily come daily to get your trash and get/replace towels but if you want additional housekeeping services while your there it costs an additional $25. They also did away with free breakfast. We also had an incident while we were there a member of my family stopped the toilet up I stopped and told an employee, we left the room and came back and they unclogged the toilet but left feces all over the toilet lid and even in the floor, I would have to pay $25 to have it cleaned.