Ratings based on 918 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 9, 2024
This is one of the few properties in downtown that has a kitchen. Most hotels don’t include a microwave anymore so you can’t reheat your food if it gets cold.
Comment from Hotel Management
Mar. 12, 2024 by General Manager, Hotel Management
Maile,Thank you so much for choosing to stay with us at Mark Spencer Hotel. Impressing every guest with our lovely accommodations is always a top priority for us, so we're thrilled that was the case for you. Hopefully, you were able to take advantage of our convenient location while you were here to explore attractions such as the Pearl District or Portland's Theatre District to name a couple. The pleasure was all ours, and we hope to welcome you back in the future.Guest Relations Manager
by A traveller
Posted Feb. 21, 2024 on Expedia
Nice
Comment from Hotel Management
Feb. 23, 2024 by General Manager, Hotel Management
Lorrie,Thank you for sharing your short, but kind review. We are delighted you enjoyed your stay at Mark Spencer Hotel and look forward to welcoming you back again.Guest Relations Manager
by A traveller from Tucson
Posted Feb. 21, 2024 on Expedia
Our room was clean and nicely decorated but we found a wad of hair on the bathroom wall. Apart from that, everything else was comfortable. The noise from the construction next door was loud and woke us up early but most of the staff was polite and helpful. And being able to make our own food using the stove was wonderful.
Comment from Hotel Management
Feb. 21, 2024 by MG, Hotel Management
Thank you for your kind comments and I have already discussed the issue in the bathroom with our Executive Housekeeper for follow up with the room attendant. We look forward to your next stay at The Mark Spencer.Thanks again,General Manager
by A traveller
Posted Feb. 20, 2024 on Expedia
Brent was very nice and accommodating
Comment from Hotel Management
Feb. 21, 2024 by MG, Hotel Management
Thank you for choosing The Mark Spencer and we're glad you enjoyed your stay. I have already sent a note of appreciation to Brent. We look forward to your next visit. Thanks Again!General Manager
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by MG, Hotel Management
Thank you for choosing The Mark Spencer and we're glad you enjoyed your stay. Thanks Again!General Manager
by A traveller
Posted Feb. 19, 2024 on Expedia
I loved the building
Comment from Hotel Management
Feb. 21, 2024 by MG, Hotel Management
Thank you for choosing The Mark Spencer and we're glad you enjoyed your stay at our Historic Hotel. Thanks Again!General Manager
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by MG, Hotel Management
Thank you for choosing The Mark Spencer and we're glad you enjoyed your stay. Thanks Again!General Manager
by A traveller
Posted Feb. 19, 2024 on Expedia
Great hotel with comfortable rooms, nice location, and good value.
Comment from Hotel Management
Feb. 20, 2024 by General Manager, Hotel Management
Gregory,Thank you for your perfect rating and kind words. We are delighted you enjoyed our central location, comfortable rooms, great value, and lovely property overall. Welcoming you back would be a pleasure, so please return to Mark Spencer Hotel soon.Guest Relations Manager
by A traveller
Posted Feb. 18, 2024 on Expedia
This is a beautiful hotel, and we enjoyed our stay very much. The quiet was astounding, considering the prime downtown location.
The room was gorgeous and immaculate. Temperature was easy to adjust and very comfortable, beds and sheets were luxurious. We didn't need the kitchenette, but it was great to have the suite with the couch and chair for reading after our visit to Powell's. We stayed here years ago with young kids, and the suite was great for that.
The elevator from the parking garage was out during our stay--not a big problem for us, but I don't think there was an alternative for anyone with mobility issues. The espresso machine in the lobby was also broken. This was a problem only for the 1 minute it takes to get to one of many nearby coffee shops. The complimentary drip coffee was top notch, and I don't usually drink drip.
Secure underground parking with in and out privileges was a bargain, and much appreciated.
Front desk staff were helpful and friendly. Housekeeping is on-demand only, like everywhere else these days, and we actually prefer that. Also appreciated the QR code for tipping.
We visit Portland for fun (great beer, food and live music) every few months. Efforts to clean up downtown seem to be starting to work. Despite a serious drug and homeless problem, we feel safe walking all over town. We have great affection for this city, and we can't wait to visit again in spring!
Comment from Hotel Management
Feb. 20, 2024 by General Manager, Hotel Management
Rabecca,Your perfect rating and kind words keep us going strong. Thank you for spotlighting what you loved about your stay at Mark Spencer Hotel, especially our peaceful location, friendly staff, and all the comfort and amenities we provide our valued guests. We appreciate your feedback as we constantly aim to make the appropriate changes and enhance our guest experience, and we look forward to welcoming you back soon. Until then, we wish you well.Guest Relations Manager
by A traveller
Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by MG, Hotel Management
Thank you for choosing The Mark Spencer and we're glad you enjoyed your stay. Thanks Again!General Manager
