Ratings based on 2 Guest Reviews
Hear it directly from our travellers
2.0 Room cleanliness
4.0 Service & staff
2.0 Room comfort
2.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from New York, NY
Posted Nov. 20, 2019 on Expedia
I am requesting a full refund. I was taken to a hotel in Adventura, showed them my confirmation, and told my room would be ready in two hours .
I subsequently learned, despite the language barrier, that I was at the wrong hotel, and that this hotel was 20 miles from the one I reserved, and there were not taxis available.
I travel continuously. This is the first time I have used Expedia. I understand that this problem was not your fault, but nonetheless I would appreciate your consideration in providing me a full refund.
Thank you.
by A traveller
One of the only options in the area
Posted Nov. 16, 2019 on HotelsOverpriced, but there are not many places to stay in this area. The bathroom sink did not drain, the furniture was mildewed, and it smelled pretty musty. We also had to chase a crab out of the bedroom with a broom that was hiding behind the night table. The owner is a very sweet guy, and the view is lovely, but don't go into this thinking that it's going to be a wonderful beach retreat. it's a place to stay that is likely better than anything around it. It's RIGHT on the road, but the surf noise keeps the traffic noise at bay most of the time. Sitting on the back patio watching the ocean was very pleasant, though.
Comment from Hotel Management
Nov. 21, 2019 by Gabriel, Hotel Management
How you saw the house is very close to the sea. This is usually an attraction since on its banks you can find lobsters, octopus, fish of different kinds and crabs. Because of the proximity of the sea and the river that runs to the right hand side of the property, from time to time crabs that visit us without any risk to people.
I want to add that the sink drain was fine, apparently it was closed and just had to be opened.
For us it was a pleasure to visit us and enjoy the beautiful scenery, the tranquility of the place and the sound of the waves. We hope to have you with us again.
