Ratings based on 488 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great Hotel and Area
Posted Mar. 1, 2024 on HotelsThis was our second time staying at this hotel. It was clean and very comfortable. The breakfast was good and just what we needed to start our day. We love the area as well with its proximity to beautiful parks. Would definitely stay again!
Comment from Hotel Management
Mar. 2, 2024 by Guest Relations Management, Hotel Management
Dear Melinda, It's fantastic to hear you had such a wonderful stay with us! Thank you for returning for a second visit. We're thrilled that you found our hotel clean and comfortable, and that our breakfast hit the spot to kickstart your day. Our team takes pride in providing a cozy atmosphere for our guests. It's also great to know you enjoyed the beautiful parks nearby; they truly add to the charm of our location. We can't wait to welcome you back for another memorable stay!
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Guest Relations Management, Hotel Management
Dear Zhijing,We're ecstatic to hear you rated your experience with us a perfect 10 out of 10! It's music to our ears knowing we hit the mark in providing you with a fantastic stay. Your feedback fuels our passion for hospitality, and we're delighted to have met and hopefully exceeded your expectations. We're committed to maintaining this standard of excellence, ensuring every guest feels as happy and satisfied as you do. We can't wait to welcome you back for another stellar experience!
by A traveller
Posted Feb. 4, 2024 on Hotels
Comment from Hotel Management
Feb. 5, 2024 by Guest Relations Management, Hotel Management
Dear Daniel, Wow, you've just made our day with that stellar 10 out of 10 rating! Your kind words are like music to our ears, and we couldn't be happier that your experience at our hotel exceeded expectations. It's fantastic to hear that you enjoyed your stay, and we're absolutely thrilled to have played a part in making your time with us memorable. We can't wait to welcome you back for another fantastic stay and create even more unforgettable moments together. Cheers to your amazing review and here's to many more perfect 10s in the future!
by A traveller from Huntingtown
Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
Feb. 2, 2024 by Guest Relations Management, Hotel Management
Dear Laura, Thanks so much for taking the time to share your kind rating. It was a pleasure to have you. Your feedback is really valuable to us, and we are thrilled to hear that your stay at our hotel was memorable. While we would love to learn more about your visit, we recognize that occasionally brevity is required. Rest assured that our team is committed to making your visit an unforgettable experience. We appreciate you taking the time to share your pleasant experience, and we look forward to having you back for a more memorable stay in the future.
by A traveller
Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by Guest Relations Management, Hotel Management
Dear Osvaldo, We were thrilled to see your 4 out of 5 star rating! While brevity can speak volumes, we can't help but wonder what little details made your stay special. Our team is always eager to learn how we can turn a good experience into an outstanding one. If there's anything specific that stood out or any way we can make your next visit a perfect 5, please don't hesitate to let us know. We appreciate your time in sharing your thoughts and look forward to welcoming you back for an even more exceptional stay!
by A traveller
Another good stay at HIE
Posted Jan. 17, 2024 on HotelsGreat check in. Great breakfast !!
Comment from Hotel Management
Jan. 18, 2024 by Guest Relations Management, Hotel Management
Hi Paul,We're overjoyed to hear that your latest stay at HIE was another wonderful experience! It's great to hear that our check-in procedure exceeded your expectations and provided a seamless start to your stay with us. And, of course, what better way to start the day than with a delicious breakfast! We endeavor to create a delicious and invigorating morning feast, and we're delighted to hear that we succeeded. Your favorable comment encourages our team to continue providing excellent service. We can't wait to welcome you back for another unforgettable stay at HIE, where the good times never seem to stop!
by A traveller
Posted Jan. 10, 2024 on Hotels
Comment from Hotel Management
Jan. 11, 2024 by Guest Relations Management, Hotel Management
Hi Ben,We're thrilled to learn about your overall positive stay with us! A rating of 8 out of 10 speaks volumes, and we're delighted that you had a great time at our hotel. Your satisfaction is of utmost importance to us, and we're glad we could meet your expectations during your stay. Your feedback is highly valued, and we appreciate the strong rating you've given us. If there are specific highlights or any additional comments you'd like to share, we would love to hear them. We eagerly anticipate the opportunity to welcome you back for another wonderful experience in the future!
by A traveller
Posted Jan. 4, 2024 on Expedia
Great place to stay
Comment from Hotel Management
Jan. 12, 2024 by Guest Relations Management, Hotel Management
Hi Cherlyn!Thank you for taking the time to share your feedback and for leaving your five-star rating of ourhotel.We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express howmuch it means to our management and staff to hear from guests like you who had a greatexperience.We're glad you had a great time with us, and we look forward to serving you again.
by A traveller
Nice place to stay!
Posted Dec. 20, 2023 on HotelsGood location with lots of amenities nearby. Breakfast staff was very friendly and helpful!
Comment from Hotel Management
Dec. 22, 2023 by Guest Relations Management, Hotel Management
Dear Angela, Delighted to hear you had a fantastic stay and rated us a perfect 10! It warms our hearts to know that our prime location and the abundance of nearby amenities added to the enjoyment of your visit. Our breakfast staff takes pride in providing a friendly and helpful experience, and it's fantastic to see their efforts reflected in your feedback. We can't wait to welcome you back for another outstanding stay filled with comfort and warmth. Until then, safe travels and many thanks for sharing your positive experience with us!
by A traveller
Posted Dec. 12, 2023 on Expedia
Comment from Hotel Management
Dec. 13, 2023 by Guest Relations Management, Hotel Management
Hi Naciah,A fantastic four out of five stars – thank you for choosing our hotel! Your rating speaks volumes, and we're delighted to have left a positive impression on your stay. While we would love to hear more about your experience, we're overjoyed that you had a great time with us. Your satisfaction is our ultimate goal, and we look forward to the privilege of hosting you again soon for an even more memorable stay.
