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Alua Tenerife

4.0 star property
Family-friendly 4-star hotel near Botanical Gardens

Choose dates to view prices

Photo gallery for Alua Tenerife

Exterior
Minibar, in-room safe, desk, blackout drapes
Lobby
Restaurant
2 bars/lounges, poolside bar

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Antonio Ruiz Álvarez, 7, Puerto de la Cruz, Canary Islands, 38400
  • Place, Garden Beach
    ‪5 min walk‬
  • Place, Loro Park
    ‪7 min walk‬
  • Place, Plaza del Charco
    ‪14 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪73 min drive‬

Room options

View all photos for Standard Double Room (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (2 Adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room (3 Adults)

  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Double Room (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Double Room (1 Adult)

  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Pool View (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Double Room, Pool View (1 Adult)

  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Pool View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Pool View (2 Adults + 1 Child)

  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, Pool View (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Pool View (2 Adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Ocean View (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (1 Adult)

  • Ocean view
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Ocean View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (2 Adults)

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Suite (2 Adults + 1 Child)

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout drapes

Suite (2 Adults + 2 Children)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (3 Adults)

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Suite (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Suite (3 Adults + 1 Child)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

My Favorite Club Suite (2 Adults)

  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

My Favorite Club Suite (2 Adults + 1 Child)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Queen Bed
  • Free WiFi

My Favorite Club Suite (2 Adults+2 Children)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

My Favorite Club Suite (3 Adults + 1 Child)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

My Favorite Club Suite (3 Adults)

  • 40 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Double Room, Ocean View (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (2 Adults)

  • Ocean view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Double Room, Ocean View (My Favorite Club) (2 Adults)

  • Ocean view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Double Room, Ocean View (My Favorite Club) (3 Adults)

  • Ocean view
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

Double Room, Ocean View (My Favorite Club) (2 Adults + 1 Child)

  • Ocean view
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, Pool View (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Pool View (3 Adults)

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Ocean View (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Ocean View (3 Adults)

  • Ocean view
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Suite (1 Adult)

  • Garden view
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

Double Room, Ocean View (My Favorite Club) (1 Adult)

  • Sea view
  • 32 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

My Favorite Club Suite (1 Adult)

  • Garden view
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (1 Adult)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (2 Adults)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (2 Adults + 1 Child)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (2 Adults + 2 Children)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Family Apartment, 1 Bedroom (My Favorite Club) (3 Adults + 1 Child)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Double Standard

Minibar, in-room safe, desk, blackout drapes

Double Standard

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 1 Double Sofa Bed
  • Free WiFi

View all photos for Duplex (1 Adult)

Minibar, in-room safe, desk, blackout drapes

Duplex (1 Adult)

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Duplex (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Duplex (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Duplex (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Duplex (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Duplex (4 Adults)

Minibar, in-room safe, desk, blackout drapes

Duplex (4 Adults)

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the area

Puerto de la Cruz

Seaside stay .You'll find Garden Beach and Plaza del Charco within a 15-minute walk of this Puerto de la Cruz hotel. Taoro Park and Lago Martianez Swimming Pools are also within 2 miles (3 km).

What's nearby

  • Garden Beach - 5 min walk - 0.5 km
  • Loro Park - 7 min walk - 0.6 km
  • Tenerife Beaches - 7 min walk - 0.6 km
  • Plaza del Charco - 14 min walk - 1.2 km
  • Taoro Park - 17 min walk - 1.5 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive

Restaurants

  • ‪Quiosco Playa Jardín - ‬5 min walk
  • ‪Patio del Loro - ‬19 min walk
  • ‪Bar Corona - ‬2 min walk
  • ‪Tasca El Lagar - ‬6 min walk
  • ‪Cafetería Bahía Chiripa - ‬1 min walk

About this property

Alua Tenerife

Family-friendly 4-star hotel near Botanical Gardens
Some rates at Alua Tenerife are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Alua Tenerife offers its guests 2 outdoor swimming pools, a sauna, a fitness center, and a children's pool. There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 2 meeting rooms available. A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly Alua Tenerife. An area shuttle within 500 meters, a roundtrip airport shuttle, and a bus station shuttle are available for a fee.

This 4-star Puerto de la Cruz hotel is smoke free.

  • 1 building
  • 422 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 1996
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Alua Tenerife offers 422 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 40-inch Smart televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 500 m
  • Bus station shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Fitness classes
  • Free children's club
  • Games
  • Gym
  • Mini golf
  • Mountain biking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Turquesa
Hotel Turquesa Playa
Turquesa Playa
Turquesa Playa Hotel
Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
Gran Turquesa Playa Hotel
Hotel Gran Turquesa Playa Puerto de la Cruz
Hotel Gran Turquesa Playa
Gran Turquesa Playa Puerto de la Cruz
Gran Turquesa Playa
Alua Tenerife Hotel
Hotel Gran Turquesa Playa
Alua Tenerife Puerto de la Cruz
Alua Tenerife Hotel Puerto de la Cruz

Frequently asked questions

How close is Alua Tenerife to the airport?

Alua Tenerife is 18.3 mi (34-min drive) away from the Santa Cruz de Tenerife (TFN-Tenerife North) airport, the closest popular airport to the property.

Does Alua Tenerife have an airport shuttle?

Alua Tenerife offers an airport shuttle.

How close is Alua Tenerife to the beach?

This hotel is a short 4-minute walk from Garden Beach and 7-minute walk from Tenerife Beaches. Don't forget your sunscreen!

Does Alua Tenerife offer free breakfast?

Alua Tenerife does not offer free breakfast.

Is there a casino at Alua Tenerife?

No, there is no casino at this hotel, but Casino Puerto de la Cruz (4-min drive) is nearby.

What time is check-in at Alua Tenerife?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Alua Tenerife?

Free parking is not available at this hotel.

Does Alua Tenerife have a pool?

Alua Tenerife features 2 outdoor pools and a children's pool.

Does Alua Tenerife have a restaurant?

Yes, there are 3 restaurants on site.

Does Alua Tenerife have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Alua Tenerife to downtown Puerto de la Cruz?

Alua Tenerife is 0.7 mi away from Puerto de la Cruz.

Alua Tenerife Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 131 reviews
Rating 8 - Good. 49 out of 131 reviews
Rating 6 - Okay. 34 out of 131 reviews
Rating 4 - Poor. 8 out of 131 reviews
Rating 2 - Terrible. 10 out of 131 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ruth Sagredo

Liked: Staff & service, amenities, property conditions & facilities
Nada en especial, todo correcto
Stayed 5 nights in Sep 2024
Verified

6/10 Okay

Helmut

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unser Zimmer war groß, sehr schön und wirklich sehr sauber. Die Reinigungskräfte waren die freundlichsten Mitarbeiterinnen. Die Lage an der Playa Jardin hat uns gutgefallen. Das Personal wirkte gestresst und desinteressiert bis unfreundlich. Als AI-Gäste haben wir uns zeitweise regelrecht unerwünscht gefühlt. Das Essen war okay, die Auswahl recht groß. Allerdings wirke es wenig hochwertig, war lieblos angerichtet und oft kalt. In allen Bereichen des Hotels war es sehr laut. Das Abendprogramm nebst Höllenlärm veranlasste uns zur Flucht an den Strand mit Getränken aus dem nahe gelegenen Supermarkt. Am Pool waren die meisten Liegen dauerreserviert, es war extrem laut und unruhig und an drei Tagen war der Pool komplett gesperrt. Wir konnten den Pool nicht einmal nutzen. My Favorite Club ist ein Witz. Die sogenannten Snacks in der ungemütlichen Lounge waren schlechter als die AI-Snacks in der Poolbar. Immerhin lagen die Plätze im Speiseraum etwas ruhiger und der Willkommens Sekt war okay. Bei der Abreise ergatterten wir immerhin drei Wörter des Rezeptionisten: "Room Number" vor und "okay" nach Auslesen der Zimmerkarte. Keine Frage nach der Zufriedenheit, kein Adios, gar nichts. Ein Lächeln haben wir schon gar nicht mehr erwartet. Das Hotel ist gut geeignet für lärmresistente Gäste, die wenig Wert auf Freundlichkeit oder ansatzweise angemessene Umgangsformen bei anderen Gästen legen.
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Haus ist etwas in die Jahre gekommen. Das Personal ist stets freundlich und hilfsbereit. Insgesamt ein sehr unkompliziertes Haus und mit Kindern zu empfehlen.
Stayed 8 nights in Jul 2023
Verified

8/10 Good

maria jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal ,limpieza y animación muy buena. Las comidas son en general buenas unos días mejor que otros.destacar que le falta servicio a las mesas en el bar, ya que hay que pedir en barra
Stayed 1 night in May 2023
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantaron las instalaciones, la limpieza y el estado de la habitación, el personal era súper agradable y atento. Lo único que no me gustó tanto fue la comida del buffet, no estaba muy allá.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Håkan Bertil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt

10 poäng. Håkan Fotö
Stayed 7 nights in Mar 2023
Verified

4/10 Poor

Enrique

Disliked: Cleanliness, property conditions & facilities, room comfort

Para no repetir

El hotel fue buscado por una urgencia...... Hotel muy anticuado en general. Sólo probé el desayuno y está normal. Muy MALA EXPERIENCIA con el personal de limpieza de la habitación. Tocaron en la puerta a las 8:40 de la mañana y sin esperar tras 5 segundos abrieron la puerta. Le pedí amablemente una explicación del hecho y dice que era para saber si estaba libre, le comenté que para eso está recepción quien puede informarles y en vez de pedir disculpas solo se basaron en excusarse. Servicio pésimo. Hotel muy anticuado.
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

ramon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
instalaciones obsoletas,cena vomitiva poca variedad y de muy mala calidad.Personal nada empatico.Mala organizacion en el desayuno.No volvere jamas
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

JOSE ARSENIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación bien, las instalaciones del hotel bien, la comida buena. Como punto negativo, los cabezales de la cama no eran nada cómodos para estar apoyados, heche en falta un vaso, aunque fuese plástico en el baño, pero en general, todo muy bien y repetiría otra vez
Stayed 1 night in Nov 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness

Buen hotel con pequeñas deficiencias

Lo mejor: el rápido check-in, su situación, el buffet i las instalaciones en general. Lo peor: el tamaño de la televisión de la habitación, que no disponga de Wi-Fi gratuita y... la cortina de la bañera (pongan una mampara!!!)
Stayed 3 nights in Nov 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Hotel tranquilo

En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación
Stayed 2 nights in Sep 2020
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi de pago
Stayed 7 nights in Aug 2020
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Hotel perfecto para ir en familia. Todo en perfectas condiciones.
Stayed 3 nights in Aug 2020
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fin de semana de amigas y relax

La estancia fue bien, tranquila y agradable, con las nuevas medidas estamos todos un poco perdidos pero fue todo bien. Si tuviera que decir algo es que el tema del restaurante, hay pocas personas sirviendo y esto hace que exista mucha cola y la gente se desmadre, dan aproximadamente una hora y cuarto para las comidas y es imposible con tan poca gente sirviendo. saludos.
Stayed 2 nights in Aug 2020
Verified

8/10 Good

Darwin

Liked: Staff & service, amenities
El hotel requiere una actualización del mobiliario, pese a esto decir que el trato ha sido exquisito, hemos tenido un priblemilla con la habitación, que han solucionado de forma inmediata, ofreciéndonos otra habitación, y ofreciéndonos disculpas en una carta, y con un detalle que se agradece, sobre todo por el gesto. Las medidas con el COVID son bastante buenas. En general muy satisfecho, volvería sin duda.
Stayed 5 nights in Aug 2020
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, amenities
El personal excelente muy atento y profesional. Un pero es que algunas habitaciones los baños tenían que reformarlos ya que están sin renovar y por ejemplo una cosa básica y sin gran cuantía como una alcachofa de la ducha no la han cambiado en años.
Stayed 6 nights in Aug 2020
Verified

6/10 Okay

Ursula

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nada que ver con las fotos, la comida bastante mala y las habitaciones antiguas, la piscina está muy bien
Stayed 4 nights in Jul 2020
Verified

2/10 Terrible

Nicusor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible food

Staff ok, taking this Covid thing very seriously, cleaning continuously. Rooms ok, big enough. The worst ever hotel food wise. I’m not fussy, I eat everything. They should immediately sack the chef. I can do better cooking, and i can’t do a boil egg. Guys, it’s horrible; same food in the morning, lunch and evening. I feel gutted for this review, staff don’t deserve it but horrible food. Please just bed&breakfast not all inclusive. Never, ever ever ever will be returning
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Czysto i przyjemnie

Przyjemny hotel. Lata swojej świetności ma już z pewnością za sobą jednak daje radę. Dobrze rozwiązana kwestia posiłków. Czysto i przyjemnie. Obsługa bardzo pomocna. Obok hotelu darmowe miejsce do parkowania.
Widok z pokoju na ocean z pierwszego piętra
Widok na ocean z tarasu na dachu
Duży basen
Stayed 7 nights in Jul 2020
Verified

10/10 Excellent

CANDELARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NUEVA ETAPA

La experiencia ha sido muy buena. El personal muy atento y cumpliendo con las medidas de seguridad, si es cierto que como no está al 100 por 100, se les escapa algo, como en la piscina si alguien no cumplía las normas no había nadie para comentárselo. Las habitaciones limpias pero les falta renovar mobiliario, y la comida muy buena pero un poco escasa. En general me he sentido muy cómoda en estas circunstancias tan especiales. Un 10 para ustedes por empezar esta nueva etapa. MUCHA SUERTE
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Rafael

Liked: Staff & service, amenities, property conditions & facilities
Todo muy bueno excelente exuberante muy comunicativo nota 1000
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Marianne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No rooms!

There was no room! We booked the rooms, but there was no rooms available!
Stayed 1 night in Feb 2020
Verified

8/10 Good

Irén Judit

Liked: Cleanliness, property conditions & facilities, room comfort
Tiszta, kényelmes szobák, part közeli, remek szállás
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

linda

Disliked: Property conditions & facilities, room comfort

not good value for money

not much food to choose for vegetarians. hard bread. miserable waitress room too small .terrace small and no privacy good entertainment Wednesday night . Swing Latino
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

jose andres

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Desilusionado

La verdad es que para tener 4* es muy viejo y muebles muy antiguos tenía una bañera con hidromasaje que no funcionaba y de las tuberías salía porquería solo había una almohada muy delgaday el desayuno y la comida en comparación con el anterior hotel en el que estuvimos era de una calidad inferior, lo mejor de todo el personal de comedor era muy atento y servicial
Stayed 1 night in Sep 2019