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Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property
4-star all-inclusive hotel near Puerto Morelos Town Square

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Beach
2 outdoor pools
3 bars/lounges, poolside bar
Poolside bar
1 bedroom, premium bedding, free minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

View in a map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪6 min drive‬
  • Place, Ojo de Agua Beach
    ‪6 min drive‬
  • Place, Puerto Morelos Beach
    ‪14 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(78 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Junior Suite Platinum

Junior Suite Platinum

Junior Suite Platinum

8.0 out of 10
Very good
(11 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

1 bedroom, premium bedding, free minibar, in-room safe

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Family Room

1 bedroom, premium bedding, free minibar, in-room safe

Family Room

9.2 out of 10
Wonderful
(31 reviews)
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

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About the area

Puerto Morelos

Puerto Morelos retreat .Within 2 miles (3 km) of this Puerto Morelos hotel, you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

What's nearby

  • Puerto Morelos Town Square - 6 min drive - 2.2 km
  • Ojo de Agua Beach - 6 min drive - 2.2 km
  • Puerto Morelos Artists’ Cooperative - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 14 min drive - 6.0 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 19 min drive - 6.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Ile De France - ‬1 min walk
  • ‪La Alhambra - ‬3 min walk
  • ‪Zan-Za Bar - ‬1 min walk
  • ‪A'akat - ‬2 min walk
  • ‪Trattoria D'Gulio - ‬1 min walk

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

4-star all-inclusive hotel near Puerto Morelos Town Square
Ventus Ha at Marina El Cid Spa & Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ventus Ha at Marina El Cid Spa & Beach Resort offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A children's pool, spa services, and multilingual staff are also featured at Ventus Ha at Marina El Cid Spa & Beach Resort.

Smoking is allowed in designated areas at this 4-star Puerto Morelos hotel.

  • 150 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Similar properties

Interior
Hotel Marina El Cid Spa & Beach Resort All Inclusive
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 2,240 reviews
The price is CA $310
CA $410 total
includes taxes & fees
Nov 30 - Dec 1
Hotel Marina El Cid Spa & Beach Resort All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Hot tub
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ventus Ha at Marina El Cid Spa & Beach Resort

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets and service animals are not allowed on site.

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1092 reviews
Rating 8 - Good. 232 out of 1092 reviews
Rating 6 - Okay. 92 out of 1092 reviews
Rating 4 - Poor. 34 out of 1092 reviews
Rating 2 - Terrible. 31 out of 1092 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Irene Villalba

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. I liked the option of being at a quieter pool if we wanted to be. The food of the restaurants was very good. I would only request that a snack be available in pool area since they don’t allow wet suits in the dining areas. Overall, great experience for our group of three families.
Stayed 7 nights in Jul 2025

2/10 Terrible

Ezequiel

Travelled with partner
Disliked: Amenities, property conditions & facilities
Disappointed and Misled – Not a Luxury Experience We recently stayed at this resort expecting a luxury experience, but unfortunately, it fell far short in almost every category. While the staff was generally friendly, it's clear they are not trained in delivering the level of service that should come with a “luxury” label. Food & Beverage: The food was consistently sub-par, with several meals arriving undercooked. Drinks were a major letdown—weak, watered-down, and often tasted artificial. Shockingly, there was no food service available at the pool, a basic amenity at most upscale resorts. Amenities & Restrictions: You’re given one towel per person at the pool—no exceptions. Similarly, only one Wi-Fi password per person, and it only works on one device. In 2025, that’s simply unacceptable. These kinds of nickel-and-dime policies are frustrating, especially when you're paying premium prices. Dining Experience & Discrimination: Making reservations at their few restaurants is a must—but good luck getting one. If you don’t, you're stuck at the outdoor buffet, sweating in the heat with little shade and mediocre food. Adding to the frustration, men are held to a strict dinner dress code (long pants and closed-toe shoes), which was not disclosed during booking, while women were allowed to dine in bathing suits. The inconsistency felt discriminatory and disrespectful, especially when we were denied entry for dress code reasons while others were clearly allowed in without issue.
Stayed 3 nights in Jul 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the exception of raccoons walking around the building at night
Stayed 3 nights in Aug 2025

10/10 Excellent

Jalaj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Jun 2025

2/10 Terrible

Elvi, Macomb

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property was ok, but it wasn't livable there, smelled like open bathrooms everywhere, the sea was full of seaweed, the beach also.
Stayed 10 nights in Jul 2025

8/10 Good

Maria Danika, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien cuidado, comodo y la comida bastante buena, mejorables los postres, cenamos en cinco restaurantes a la carta y sorprendentemente el mexicano el de peor calidad. Los que atienden el los restaurantes generalmente agradables, pero recepción y algunos trabajadores podrían mejorar la atención al público. Con adolescentes poco que hacer, especialmente 16, 17 años.
Stayed 5 nights in Jul 2025

8/10 Good

Chris D

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here. The food was pretty great for an all inclusive. Bar service was great, as were the drinks. Some staff were top notch, but others seemed to be lacking customer service. The rooms were adequate and comfortable with everything we needed. Definitely felt safe throughout our time. Definitely lacking a good beach vibe, but the variety of pools made for different options. Overall, this was a great property to stay at with the 3 resort options to choose from. Would definitely choose again.
Stayed 5 nights in Jul 2025

6/10 Okay

Johnerika

Disliked: Cleanliness
It’s was just okay, room was dirty upon check in.
Stayed 3 nights in Jul 2025

6/10 Okay

ALEXON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall the stay was good . I do regret upgrading to the Ventus Buikding thinking we would get a nice ocean view , closer to the beach , and scenic . Probably out of their powers but the water was very brown , and you could smell it throughout the property . Over four days literally did not see one person even get close to the water . We traveled an hour just to go to the beach that was cleaner . I’m thinking because of nearby construction or algae blooms this was the case . Overall it was good but that was extremely disappointing . Staffs were average as well .
Stayed 4 nights in Jul 2025

8/10 Good

Alexander, middle village

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Ana Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Jul 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, staff was nice and very helpful.
Stayed 7 nights in Jul 2025

10/10 Excellent

Tareq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the cleanliness staff very friendly
Stayed 5 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time back in the same month! We left another resort to come back to the Ventus Ha (the other resort was not well maintained at all). The food was excellent and we were able to enjoy the Adults Only Pool. Diego was the main server there and he absolutely was amazing with his service! He was our main reason for going back to that pool! The pools were super clean and well maintained. Our room was beautiful and with a fully stocked mini fridge We loved that there was a mini cafe available until 10pm - all you can drink coffee, pastries and ice cream. They maintain their grounds very efficiently and beautiful.
Stayed 5 nights in Jul 2025

8/10 Good

Rohin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice but the beach was in bad condition with brown water for the week. There was bad standing water smell possibly from the beach. The food options were ok for vegetarian but limited in the breakfast and buffet. Overall, it was good but not much to be done in the surrounding area. No night life and entertainment was mediocre.
Stayed 7 nights in Jul 2025

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love Ventus Ha. We have recommended this resort to all our friends and family.
Stayed 7 nights in Jul 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is excellent different varieties and coffee shops. The room is very clean and neat cleaned every day multiple swimming pools very nice crew everyone’s willing to help out very highly recommended to go back.
Stayed 4 nights in Jul 2025

8/10 Good

Ilia

Liked: Cleanliness, staff & service, property conditions & facilities
I would have liked the hotel to offer transportation to and from the airport. The room service breakfast menu also needs to be more varied, not just fruit and cereal. They also need to make restaurant reservations more accessible, because when you arrive at the hotel, there are no reservations available. But the staff were incredibly and good service.
Stayed 3 nights in Jul 2025

8/10 Good

Lisa Marie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and area around is beautiful. We loved our rooms, very nice. The dining options are very minimal. You are sharing w 2 other hotels. You cannot get any reservations, and if you do they are for bad times or restaurants you do not want to eat at. They don’t tell you this in the description. We had to eat at the same place and use room service the whole time because we could not get reservations. The beach by the other hotel that is walking distance is awful. Full of seaweed. It is not swimmable at all. You can smell the foul odor as you are swimming in the pools at the hotel. 3 of our 5 person party all got sick. Stomach bug. Don’t think that is coincidence. Overall I would NOT stay here again. I was actually disappointed w the dining options and the beach. Don’t waste your time at the resort, go into the town of Puerto Morelos and check out thier beautiful beaches. So much nicer. And the food out there is excellent.
Stayed 6 nights in Jul 2025

10/10 Excellent

Zareh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and great on the resort. Everybody was very nice and helpful great customer service clean and beautiful. Only disappointment for us was that anywhere on the beach or around it smelled really really bad, water was very very dirty, It’s not the way it’s in the pictures. No way you’re able to go in the water, you have to stay only in the resort
Stayed 6 nights in Jul 2025

10/10 Excellent

Cristal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this resort and we loved it. Definitely planning to go back next year!
Stayed 4 nights in Jul 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Jayna

Travelled with family
It’s was ok for an all inclusive. They say on the beach but it’s a big property. You have to either walk or get a ride on a golf cart. I also didn’t realize how far I was from everything.
Stayed 4 nights in Jul 2025

6/10 Okay

sadaf

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Room is comfortable but not cleaned regularly whilst our stay. Tea facilities are limited and room service was slow or unreliable.
Stayed 4 nights in Jul 2025