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Playabachata

4.0 star property
All-inclusive beachfront property with 3 outdoor pools

Choose dates to view prices

Photo gallery for Playabachata

Aerial view
Children's play area - indoor
3 outdoor pools, pool umbrellas, sun loungers
Reception
On the beach, sun loungers, beach towels, beach massages

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Spa
  • Gym

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Ocean World Adventure Park
    ‪8 min drive‬
  • Place, Malecón De Puerto Plata
    ‪14 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Suite, Sea View

Suite, Sea View

Suite, Sea View

  • 49 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Puerto Plata

Beachfront retreat .You'll be within half a mile (1 km) of Amber Cove and 2 miles (3 km) of Teco Maimón Beach with a stay here. Cofresi Beach and Los Mangos Golf Course are also within 6 miles (10 km).

What's nearby

  • Amber Cove - 8 min walk - 0.7 km
  • Cofresi Beach - 7 min drive - 6.1 km
  • Ocean World Adventure Park - 8 min drive - 6.9 km
  • Malecón De Puerto Plata - 14 min drive - 12.1 km
  • Embassy of the United States Dominican Republic - 14 min drive - 12.5 km

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 48 min drive

Restaurants

  • ‪Restaurante La Roca - ‬3 min walk
  • ‪Casablanca International Buffet Restaurant - ‬8 min drive
  • ‪Coco Cana Lounge - ‬20 min walk
  • ‪Azul - ‬8 min drive
  • ‪Sports Bar Senator Puerto Playa - ‬6 min walk

About this property

Playabachata

All-inclusive beachfront property with 3 outdoor pools
Playabachata is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playabachata offers its guests a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A terrace, a complimentary children's club, and barbecue grills are also featured at the family-friendly Playabachata.

Smoking is allowed in designated areas at this 4-star Puerto Plata property.

  • 1 building
  • 544 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 5 bars or lounges
  • Built in 1996
  • Buffet breakfast (free)
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Playabachata offers 544 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Aerial view
Senator Puerto Plata
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, 1,747 reviews
Senator Puerto Plata

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Discover, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 695 out of 2128 reviews
Rating 8 - Good. 448 out of 2128 reviews
Rating 6 - Okay. 336 out of 2128 reviews
Rating 4 - Poor. 239 out of 2128 reviews
Rating 2 - Terrible. 410 out of 2128 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones con confortables y limpias
Stayed 4 nights in Oct 2025

6/10 Okay

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was nto enough to keep the room cool. The room was very clean. Great servicing cleaning. Not many options for different meals and the light should not go at the property
Stayed 3 nights in Oct 2025

8/10 Good

Ana

Stayed 4 nights in Aug 2025

6/10 Okay

Karina

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was pleasant overall, although there are a few areas that could benefit from improvement. For instance, upon arrival, the security personnel did not permit entry until the official check-in time of 3 PM. Consequently, I had to wait outside with my children, as I arrived at 2 PM. Furthermore, the room appeared somewhat outdated, and the air conditioning was not functioning optimally. The food service need some improvement.
Stayed 5 nights in Aug 2025

8/10 Good

leyla

Stayed 2 nights in Aug 2025

6/10 Okay

Bruno

Stayed 2 nights in Aug 2025

2/10 Terrible

Manuel

Stayed 1 night in Jul 2025

4/10 Poor

Marc

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

you get for what you pay

this reassort I have been there before and it was an OK one, but now that I went back it is Horrible, starting with security, we came a little early because we used to come at least an hour early to avoid the be lines, but security did not allows in because we were not at3pm which it does state that check in is at 3pm, but again as said before people used to go early and check in at the from desk and just wait at the lobby for the room to be ready, no security were super rube to us, then it started raining and we were thank god inside the car, but there were other people that came in taxis, those people were getting wet and these security guard did not allow this people a family of 4 2 children and 2 adult to come in and not get wet. after that we went in the check in finished around 3:30 cause staff is not enough to check everyone in, went to eat there were nothing but burgers an salad, the pool were haft full, rooms have European plugs, so we have to go to the from desk again and rent one, don't know why we are in the Caribbean not in Europa for that. other things are like the hot as area to have dinner ad Lunch not enough air can come in as well as in the bathroom, you go to use it and you going to come out all wet from the sweet. I can say ore but that would be a book that I would have to write. so this is my last time going to that resort.
Stayed 2 nights in Aug 2025

4/10 Poor

luis, Richmond Hill

Disliked: Staff & service, property conditions & facilities
Staff did not inform us that the shows would be at the nearby hotel. They expected my 83 year old mother to walk 15 minutes. Breakfast stations were slow. Long lines to get eggs. Customer service never picked up phone. Poor management.
Stayed 2 nights in Aug 2025

2/10 Terrible

Nicole

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Amenities, property conditions & facilities
Empezando, llegué 1 hora antes del check in, no me dejaron entrar al lobby a esperar y me tuve que quedar afuera con mis hijas y mi madre. Nos hicieron sentir menos solo porque NO íbamos al hotel mas prestigioso (Senator), cuando nos dejaron entrar había una línea tan larga, poco personal, un calor súper fuerte y vinimos entrando a las 4:30 para llegar a una habitación sin aire y sin línea telefónica. Esa misma tarde, al percatarme el aire fue a servicio y le expliqué pero no hicieron nada, volví un dos veces más y volví a explicarle que mi hija y mi hermana sufren de asthma y que no podían estar sin aire pero solo dijeron que iban a enviar a alguien pero no hicieron nada. Amanecimos como pudimos, sin dormir. Al otro día tuvimos que irnos y dejar la estadía a media porque eran las 6:00 pm del día siguiente y aún no había teléfono ni aire. Otra cosa, los empleados en su mayoría son mal hablados, el buffet la comida es buena pero están muy desorganizados y se hace caos a la hora de comer, hay cucarachas en el restaurante que te pasan por los pies. Tuvimos una experiencia horrible.
Stayed 2 nights in Aug 2025

8/10 Good

DORA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was exceptional. Many things to choose from. The bedding experience was good. The pool was amazing. Unfortunately the toilet needs a better cleaning.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lottie

Travelled with family
Liked: Cleanliness, staff & service
Awesome team of professionals committed to supporting guests for a great stay🙏
Stayed 4 nights in Aug 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the hotel.. that’s my second time visiting
Stayed 3 nights in Aug 2025

4/10 Poor

Alexis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’d like to start with the good , which is the service from the check in to the waiters/waitress and other staff was good , they were very helpful and would try to answer any questions to the best of their ability. The grounds of the resort was nice and decently Maintained on the side that was used . The main pool always had music and people in there , there was two other pools on a quieter side that we used and those were maintained relatively well. There was only two speciality restaurants which reservations would frequently go very fast , I saw people waiting from as early as 6am. If you and your family are picky eaters then I don’t recommend this resort, there was a pizza shop and coffee shop w some snacks and ice-cream and those I didn’t care for either . For the bad while the room was nice and the balcony was amazing to use at night to catch some air the bathroom could use a lot of work. There were stains that you couldn’t remove from the tub and broken tiles, and frequent ‘blackouts’ that would last from a couple mins to the longest one being 30-35 mins where all electricity would turn off, this happened multiple times in my stay there sometimes 2-3 times a day , no matter what time of day, during clear weather This seemed to not affect the main resort lobby area . I just wanted to make sure if you book these are the possible things you’d have to be okay with .
Stayed 5 nights in Aug 2025

4/10 Poor

José

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Sara

Travelled with family and small children
Liked: Staff & service
En general todo bien, deben de arreglar los aires acondicionados de las habitaciones y mejorar las opciones de comida cuando esperan tener mucha gente.
Listos para cenar
Stayed 7 nights in Jul 2025

8/10 Good

Rosario

I
Stayed 3 nights in Jul 2025

8/10 Good

Alisha

Stayed 3 nights in Aug 2025

4/10 Poor

Guillermo

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Indra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The food was very tasty and the areas where always cleaned and sanitized to eat
Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 13 nights in Jul 2025

2/10 Terrible

Roxana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Angelica, Plainview

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Fatimah

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Wendeliz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel tiene buenas facilidades, buen entretenimiento durante el dia y la noche. La limpieza excelente y la comida tambien es buena
Stayed 7 nights in Jul 2025