Ratings based on 334 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 17, 2021 on Expedia
by A traveller from Bronx
Posted Sep. 13, 2020 on Expedia
Good service, cleanliness, food and easy location for sightseeing
by A traveller
Posted Mar. 18, 2020 on Expedia
Food was amazing, staff is super sweet and helpful. Was not happy with condition of room my first night. The sheets were dirty and I had to call and get them changed even with a late check in. Night time security was a little creepy. I traveled solo and one of the guards was getting a little to personal for my liking made me a bit uncomfortable one night when I was walking back to my room. Other than that felt super safe there and everyone else was very friendly and accommodating. Would not travel here solo unless o had a room close to the main area but if I was with friends or a partner I would revisit.
by A traveller
Posted Mar. 16, 2020 on Expedia
Quiet and very friendly personnel. Great outdoors.
Comment from Hotel Management
Mar. 18, 2020 by vhresorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A traveller
Posted Mar. 14, 2020 on Expedia
Comment from Hotel Management
Mar. 16, 2020 by vhresorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A traveller from Montreal
Posted Mar. 9, 2020 on Expedia
My go-to Hotel in Puerto Plata, the best Hotel in the area if you want to relax in a quiet environment - no loud music , great facilities and beautiful views of the golf course . Staff was really friendly and always willing to help , highly recommend this hotel !
Comment from Hotel Management
Mar. 9, 2020 by vhresorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A traveller
Posted Mar. 8, 2020 on Expedia
Was horrible eas horrible was badeas bad was bad. Never go back never go back
Comment from Hotel Management
Mar. 9, 2020 by vhresorts, Hotel Management
Thank you for your recent visit and for taking the time to provide us with feedback on your stay. We appreciate your feedback honest assessment as it will help us improve our performance. We hope that we will be able to welcome you back soon.
by A traveller
Posted Mar. 3, 2020 on Expedia
Towel system for guest needs to improve. No room service unless your a member not mentioned anywhere in the advertisement.
Comment from Hotel Management
Mar. 4, 2020 by vhresorts, Hotel Management
Thank you for your recent visit and for taking the time to provide us with feedback on your stay. We appreciate your feedback honest assessment as it will help us improve our performance. We hope that we will be able to welcome you back soon.
by A traveller
Posted Mar. 2, 2020 on Expedia
I love this resort, just wish it had more nightlife.
Comment from Hotel Management
Mar. 2, 2020 by vhresorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A traveller
A good ratio quality price
Posted Mar. 1, 2020 on HotelsThe way to evaluate something is to appreciate what you got relative to what you paid. And so, is this an exceptional or luxury hotel? Based on my standards: No. But is this a small, friendly all-inclusive good hotel? Absolutely yes. The clients tend to be a bit older and this is not a place to “rumba”, but I personally saw this as a positive rather than a negative.
Comment from Hotel Management
Mar. 2, 2020 by vhresorts, Hotel Management
Thanks for staying with us. We appreciate your feedback!
