We were checked in to a room that was not suitable to stay in. The framed of the wall was rotten due to termite and water damage. I can't believe they have that room rented. They moved us to another room after I complained. The bed was not comfortable, bed sheet was very, very old, used to be color white but more on grayish now. Lots of big mosquitoes in the room. The continental breakfast was a joke. It consist of one egg, one slice of loaf bread, one slice of water melon ( 3 by 4 inches big including the skin) , a penny size of butter and jam and small cup of instant coffee. I am not exaggerating but this is all you find in the plate. I want to walked out but we have 2 rooms none refundable. It is for 3 nights each. Do not be fooled with the nice picture in their website. Moreover, I arranged to be pick up at 5:50 am to the airport, our flight was 7:55 am. It was already 6:35 am and still no driver. Again I fell sorry for the security guard, he was the only one there. There was a phone call for me, it was a woman at the front desk of the hotel. She told me I told her that I arranged for 5:50 PM. I did not argued with her since we are getting so late for our flight. Just common sense, the checked out time in this hotel is 12 noon. Should I be informing a late checked out then, if I want to be pick up at 5:50 PM????.
