Ratings based on 1,592 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 11, 2024
Wonderful rooftop pool and bar. Street noise quite noticeable in the room. Wonder about having an in the room coffee pot but did like the available free coffee near the lobby. Helpful staff.
Comment from Hotel Management
Mar. 13, 2024 by staff, Hotel Management
Hi Milton, thanks for stayed with us, we are glad you liked it!!
5 out of 5
by A traveller from Los Angeles

Posted Feb. 2, 2024 on Expedia
Staff wonderful, great pool, 10 minute Uber to Malecon
Comment from Hotel Management
Mar. 13, 2024 by staff, Hotel Management
Hi Christopher, thnaks for stayed with us, we are glad you liked it!!
5 out of 5
by A traveller

Posted Feb. 1, 2024 on Expedia
This is my favorite hotel in Vallarta. Really nice and helpful staff, the rooms are always clean, awesome views, the pool area is cool. The location there is a food park you can walk to, also a lot of other businesses.
Comment from Hotel Management
Mar. 13, 2024 by staff, Hotel Management
Hi Samuel, thnaks for stayed with us, we are glad you liked it!!
5 out of 5
by A traveller

Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
Mar. 13, 2024 by staff, Hotel Management
Hi Anne, thnaks for stayed with us, we are glad you liked it!!
5 out of 5
by A traveller

Posted Jan. 31, 2024 on Expedia
Comment from Hotel Management
Mar. 13, 2024 by staff, Hotel Management
Hi Derek, thnaks for stayed with us, we are glad you liked it!!
5 out of 5
by A traveller

Posted Jan. 31, 2024 on Expedia
Amazing place to stay, friendly staff, great pool lounge area. Great restaurants In walking distance. Highly recommend.
Comment from Hotel Management
Mar. 13, 2024 by staff, Hotel Management
Hi Randy, thnaks for stayed with us, we are glad you liked it!!
3 out of 5
by A traveller

Posted Jan. 31, 2024 on Expedia
Pool view was nice, but the "music" was headache-inducing, loud thumping techno music, or a louder, even more annoying DJ. Street noise is very loud most of the time, and a club next door adds to it with dance club volumes 9 - 12 each night. Worst noise is lower floor rooms but even guests on the 8th floor had the same comments. Staff is nice. Location OK (grocery nearby, buses, restaurants, easy to get to marina, Walmart, Centro, malecon, romantic zone). Bring earplugs and headphones if you plan to sleep.
Comment from Hotel Management
Mar. 13, 2024 by staff, Hotel Management
Hi , thnaks for stayed with us and the feedback we are going to take notes about it
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Staff friendly and professional, rooms very clean but a little noisy due to construction in the surrounding area. Overall a very nice hotel, would book again in a future.
Comment from Hotel Management
Apr. 5, 2024 by staff, Hotel Management
Hi Blanca, thanks for your stay with us, we would be happy to have you back any time
5 out of 5
by A traveller

Mexico trip

Posted Jan. 30, 2024 on Hotels
Very nice hotel with a great pool area
Comment from Hotel Management
Mar. 13, 2024 by staff, Hotel Management
Hi, thnaks for stayed with us, we are glad you liked it!!
5 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
Comment from Hotel Management
Mar. 13, 2024 by staff, Hotel Management
Hola Cynthia, we are glad you liked :)