6/10 Okay
Vilma
Dec 13, 2025
The customer service was excellent. Cesar is a wonderful doorman and deserves a raise as do the rest of the staff. The free breakfast was very good, especially the fresh fruits.
Beyond that the top 3 floors were under renovations, we didn't have access to the pool on the roof, due to the Hurricane in October. The wifi was choppy, tv was broken, our view on the balcony was blocked by construction equipment. There was metal rod sticking out of the floor, shower needs some work, and it would be nice if there were mini fridges in the rooms. The AC was very good n cold. We also stayed 8 nights and felt extremely safe.
Vilma
Stayed 8 nights in Dec 2025

































