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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
4.5-star beachfront property near Playa de los Muertos

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Terrace/patio
Lobby
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Playa Estaca
    ‪3 min walk‬
  • Place, Conchas Chinas Beach
    ‪7 min walk‬
  • Place, Lindomar Beach
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

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Exterior

Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

South Zone
  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,238 reviews
The price is CA $552
CA $668 total
includes taxes & fees
Mar 4 - Mar 5
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

About the area

Puerto Vallarta

Beachfront retreat .Your stay at this Conchas Chinas property places you within 3 miles (5 km) of Playa de los Muertos and Malecon. Playa Estaca and Bay of Banderas are also within half a mile (1 km).

What's nearby

  • Playa Estaca - 3 min walk - 0.3 km
  • Conchas Chinas Beach - 7 min walk - 0.6 km
  • Lindomar Beach - 7 min walk - 0.6 km
  • Playa de los Muertos - 5 min drive - 1.6 km
  • Los Muertos Pier - 6 min drive - 2.0 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 32 min drive

Restaurants

  • ‪La Palapa - ‬3 min drive
  • ‪Blue Chairs Beach Resort Hotel - ‬3 min drive
  • ‪Cocos Kitchen - ‬3 min drive
  • ‪The Top Sky Bar - ‬2 min drive
  • ‪Ritmos - ‬3 min drive

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5-star beachfront property near Playa de los Muertos
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

  • 335 guestrooms or units
  • 11 levels
  • 2 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 12296 sq ft of conference space
  • 1142 sq m of conference space
  • Built in 1969
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Exterior
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta
  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,238 reviews
The price is CA $552
CA $668 total
includes taxes & fees
Mar 4 - Mar 5
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pickleball courts
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 878 out of 1345 reviews
Rating 8 - Good. 261 out of 1345 reviews
Rating 6 - Okay. 119 out of 1345 reviews
Rating 4 - Poor. 53 out of 1345 reviews
Rating 2 - Terrible. 34 out of 1345 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Arthur

Stayed 4 nights in Nov 2025

8/10 Good

Ranald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and eager to help. Location is ideal, easy access to Zonas Romantica and Historica and virtuallt a private beach.
Stayed 14 nights in Nov 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Linda

Stayed 4 nights in Nov 2025

10/10 Excellent

Almani

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Great resort, loved the location and food was great. Pools was the perfect temperature, and we had a great time with our 3 year old daughter. We had a room where the bathroom had a very strange chemical sticky smell. It was a busy time at the report, but the staff was great and helped to get us a new room. They were very nice and gave us a complimentary cabana. Would definitely go back for our next trip
Stayed 6 nights in Nov 2025

8/10 Good

Erik

10/10 Excellent

Francisco Javier

Travelled with family and small children
Liked: Staff & service, amenities
Dalia and Arturo in Casa Grande were amazing and made our dining experience so much memorable. Both are excellent staff members and represent Hyatt very well.
Stayed 5 nights in Nov 2025

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service! Me and my daughter's had an incredible experience staying 3 nights at Hyatt! Just make sure you ask for room services if you need them!
Stayed 3 nights in Nov 2025

10/10 Excellent

Varun

Travelled with family
Liked: Cleanliness, staff & service, amenities
⭐️⭐️⭐️⭐️⭐️ An Exceptional Stay at Hyatt Ziva Puerto Vallarta – Service Above and Beyond! We just returned from an incredible stay at the Hyatt Ziva Puerto Vallarta, and we’re already missing it. The resort itself is stunning — beautifully designed interiors, spacious rooms, a lovely soft-sand beach surrounded by scenic cliffs, and peaceful pools that instantly put you in vacation mode. The dining options are fantastic, with buffets and multiple specialty restaurants including Mexican, Asian, and Italian. Blaze offers especially breathtaking views. But the true highlight of our stay was the service, which stands far above anything we’ve experienced at other luxury resorts. And at the center of it all was Gabriela Yerena, whose leadership, warmth, and personal dedication turned a small hiccup into one of the most memorable hotel experiences we’ve ever had. On our first night, we arrived at the buffet around 9:30 pm. While the hostess was seating us, another staff member told us the restaurant had closed early, even though the website listed 10 pm. When we asked what else was open, we were told “nothing,” which left us unsure what to do. We went to the front desk, where Lorena immediately said she would speak with her manager. Within minutes, Gabriela Yerena herself came out — accompanied by Susana Rubio and a chef — ready to make things right. She personally escorted us to the Mexican restaurant, which had already closed, and they reopened it exclusively for us, preparing d
Stayed 3 nights in Nov 2025

8/10 Good

Ross

Stayed 6 nights in Nov 2025

10/10 Excellent

Jose

Stayed 3 nights in Nov 2025

10/10 Excellent

Abigail

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Nov 2025

2/10 Terrible

Lilia

Travelled with family and small children
Disliked: Cleanliness
The AC in the room they gave us was extremely loud and blowing air uncontrollably. The thermostat wasn’t working well. It was not until the Thursday when I realized there was mold on the ceiling in the room. I have pictures of the molded ceiling. My mother and I got food poisoning from eating at their Tamari restaurant. Mine started after the hibachi dinner Tuesday evening and my mom’s Wednesday evening after the sushi dinner. We both got severe food poisoning with nausea, vomit, and non-stop diarrhea. We saw a doctor at the hotel who gave medicine but the symptoms persisted all the way through the plane ride home. The doctor gave my mom 2 shots of medicine that didn’t help with her symptoms either. When showering the water would come out of the shower and spread all over the bathroom floor, not sure what kind of design this was. Our clothes remained wet all 6 days, there’s no air circulation in the room, I think that’s why there was mold growing. The bread at the buffet was old and stale, they likely recycle left overs which isn’t sanitary. I also noticed the workers don’t wear gloves. I would ask the waiters to bring bottled water for my baby and most would refuse and tell me to go to the cafe while others were kind enough to bring it. I was trying avoid diarrhea for my baby from filtered water. My son had diarrhea the day we left the resort which seeped through several outfits on the way to the airport, on the plane, and our entire way home.
Stayed 5 nights in Sep 2025

8/10 Good

Duy

Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer Anne

Stayed 8 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 5 nights in Nov 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent !
Stayed 6 nights in Nov 2025

10/10 Excellent

jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views were amazing, the all inclusive was very convenient and tasty and the staff were more than helpful.
Stayed 3 nights in Nov 2025

4/10 Poor

Jose

Stayed 3 nights in Nov 2025

10/10 Excellent

Ashley Kristine

Stayed 5 nights in Nov 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Resort is lovely. I ve been a guest since 1982. The grounds are very well kept. The room was very clean, spacious and well decorated. The pools were spotless and the restaurants were quite good.
Stayed 4 nights in Nov 2025

10/10 Excellent

Natalie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All the staff was friendly, great food, very clean resort and room, and everything was very organized.
Stayed 5 nights in Nov 2025

8/10 Good

Rosalind

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, secluded. Friendly staff. Restaurants had good food. Nice place to relax.
Stayed 3 nights in Jul 2025

10/10 Excellent

Weijian

Stayed 4 nights in Nov 2025

10/10 Excellent

Daiseis

The room was very clean a
Stayed 3 nights in Nov 2025