6/10 – Acceptable
Rania
Voyage en famille
1 avr. 2024
Points forts : Service et personnel
Staff writer was amazing, 10/10 for that and their service. Hotel is a bit dated and not super clean.
Pools were not very clean,
Not a lot to do for families with teen or preteen kids
Food on buffet and Mexican restaurant were good, better than other all inclusive we have been in, but the rest are not so great.
Hygiene seems to be an issue in some of the restaurants, you see waiters sticking their hands in the ice bucket to grab a handful and then dropping it in your cup, vey unappetizing and to say the least contaminating the hole buck of ice for everyone.
Also you see some chefs or ski chefs literally grabbing things by their hands and mixing it by their hands on your plate, like salads and such, no gloves anywhere:(
Bathrooms near the pool, sometimes have no soap or toilet paper
The beach is pretty rough so finding a chair to sit on by the pools is very hard to find, unless you go super early in the morning and put some towels on the chairs you want to use.
Beach towels and hotel room towels, I’m pretty sure they are cleaned and sanitized, but a lot of them has spots on them, so that’s kind of a turn off. You would expect a bit more for the money you pay to stay on this resort, at the end of the day you’re not staying on a motel or a 2 star place.
The stores in the hotel are so crazy pleasant
Overall it was a pleasant stay, but the place had few issues.