Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
4.5-star beachfront property near Playa de los Muertos

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Terrace/patio
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Lobby
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Playa Estaca
    ‪3 min walk‬
  • Place, Conchas Chinas Beach
    ‪7 min walk‬
  • Place, Lindomar Beach
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪16 min drive‬

Room options

Ocean View Double

8.8 out of 10
Excellent
(38 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View King

7.8 out of 10
Good
(33 reviews)
  • 44 sq m
  • Sleeps 3

Club Ocean View Suite King

9.2 out of 10
Wonderful
(13 reviews)
  • 65 sq m
  • Sleeps 4

Club Ocean View Suite Double

8.6 out of 10
Excellent
(9 reviews)
  • 65 sq m
  • Sleeps 5

Swim Up King (18+only)

9.8 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Swim Up Double (18+only)

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 Double Bed

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(22 reviews)
  • 65 sq m
  • Sleeps 4

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • Sleeps 5

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • Sleeps 3

King

10.0 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 3

Double

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 4

Ocean View Balcony King

8.6 out of 10
Excellent
(43 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front King

8.4 out of 10
Very good
(24 reviews)
  • 44 sq m
  • Sleeps 3

Ocean Front Double

7.8 out of 10
Good
(26 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean View Swim up Suite Double (13+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

Club Ocean View Swim Up Suite King (13+ only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Puerto Vallarta

Beachfront retreat .Your stay at this Conchas Chinas property places you within 3 miles (5 km) of Playa de los Muertos and Malecon. Playa Estaca and Bay of Banderas are also within half a mile (1 km).

What's nearby

  • Playa Estaca - 3 min walk - 0.3 km
  • Conchas Chinas Beach - 7 min walk - 0.6 km
  • Lindomar Beach - 7 min walk - 0.6 km
  • Playa de los Muertos - 5 min drive - 1.6 km
  • Los Muertos Pier - 6 min drive - 2.0 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 32 min drive

Restaurants

  • ‪La Palapa - ‬3 min drive
  • ‪Blue Chairs Beach Resort Hotel - ‬3 min drive
  • ‪Ritmos - ‬3 min drive
  • ‪Cocos Kitchen - ‬3 min drive
  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5-star beachfront property near Playa de los Muertos
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

  • 335 guestrooms or units
  • 11 levels
  • 2 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 12296 sq ft of conference space
  • 1142 sq m of conference space
  • Built in 1969
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pickleball courts
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 907 out of 1378 reviews
Rating 8 - Good. 260 out of 1378 reviews
Rating 6 - Okay. 123 out of 1378 reviews
Rating 4 - Poor. 54 out of 1378 reviews
Rating 2 - Terrible. 34 out of 1378 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 3 nights in Feb 2026

10/10 Excellent

Jonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS RESORT IS AMAZING, WE CANT WAIT TO GO BACK, SERVICE AMAZING, GREAT FOOD, CLEAN,
Stayed 8 nights in Jan 2026

6/10 Okay

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

Karen

Stayed 3 nights in Jan 2026

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very friendly, especially Kevin who took us on a great kayaking tour. The food was some of the best I've had, especially the seafood risotto at Casa Grande. We're already planning on our next trip back!
Stayed 6 nights in Jan 2026

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless the staff are so helpful and friendly and welcoming.The food was amazing! Had the best time
Stayed 8 nights in Jan 2026

10/10 Excellent

Yevey

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Jan 2026

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the resort was amazing! Ivan, David and Alex were great at the cabanas. Hector was always great to see in the morning at the buffet. Rooms, beach and pool areas were always clean and taken care of. If there was an issue, staff was quick to fix the problem. We spent our time on resort just relaxing and there were plenty of food options and the activities team kept things lively. Definitely going back!
Stayed 6 nights in Jan 2026

6/10 Okay

Andrew

Travelled with family
Liked: Amenities
People were very nice. Food was alright. Service was very friendly. Beach is terrific. Location is ideal. But the property is getting tired and need maintenance. Some of the poolside and beach chairs are broken, common area furniture is dirty, gym is dirty, some paint might go a long way.
Stayed 7 nights in Dec 2025

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jan 2026

10/10 Excellent

Teresa

Stayed 7 nights in Jan 2026

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Club rooms were great. Food was okay. Service was hit or miss. Pool chair situation was very limited. Need to pay for cabana if you want pool access.
Stayed 8 nights in Dec 2025

10/10 Excellent

ERNESTO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Outstanding stay from start to finish. I was greeted by Ezequiel from bell services. He has worked at the property for many years and still delivers warm, genuine service. He welcomes guests with the energy of someone excited to be there. It sets the tone immediately. Registration was fast and seamless. The front desk already had all reservation details from Hotels.com. No delays. No back and forth. The room exceeded expectations. The view was beautiful. The room was quiet, very clean, and the beds were extremely comfortable. Rest came easy. There were plenty of outlets to charge phones and devices, which shows attention to real guest needs. Every employee went above and beyond. Staff members were attentive, proactive, and clearly proud of their work. You feel taken care of at every step. The operation feels organized and calm. Pools and restaurants were excellent. They never felt crowded. Service remained consistent throughout the stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Trish, North Vancouver

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was fabulous in that it was very clean, had a lot of activities scheduled, with lots of pool options and restaurants. We loved our swim-up pool room! The beach was even better than expected! The NYE party on the beach was incredible. The music was great to dance to. Being vegetarian and celiac, I would appreciate more options, and it would be extremely helpful if the staff knew their menu selections better. Kudos to Hector and Jose Luis at Blaze, who were the only servers to be able to make food recommendations that were safe for me to eat! Staff were very busy at the restaurants, it seemed that they were a bit understaffed most of the time. Overall, we had a great time, and booked again for next year.
Stayed 7 nights in Dec 2025

8/10 Good

Avraham, Snoqualmie

Overall great experience. We had some issues with guests in the room next to us
Stayed 7 nights in Dec 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. Nice beach
Stayed 4 nights in Jan 2026

10/10 Excellent

Landon

Stayed 4 nights in Jan 2026

10/10 Excellent

Azalia

Everything was great. Doña Carmen was great cleaning our room. The women, who fill out
Stayed 11 nights in Dec 2025

6/10 Okay

Frank

Stayed 3 nights in Jan 2026

10/10 Excellent

Holly

Stayed 4 nights in Jan 2026

8/10 Good

Michael

Stayed 4 nights in Dec 2025

8/10 Good

Drew, New Hope

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained property, friendly staff, good food.
Stayed 10 nights in Dec 2025

2/10 Terrible

Eric

Disliked: Cleanliness, amenities, property conditions & facilities
Room was messy. Staff was unprofessional & unpleasant. Food was meh
Stayed 3 nights in Dec 2025

8/10 Good

Neda

Travelled with family
This hotel is good There are definitely positives Beautiful beach plenty of activities throughout the day The cons The hotel is small and looks tired especially the jacuzzi area Service is good/ok - might be a busy time The buffet is poor - old, aged, cold food, not kept well Mexican restaurant not good - non edible Steak house and Asian excellent Not so generous with amenities Ran out of towels at the pool Service poor at the pool unless pay for a cabana We were at Garza Blanca prior which I would categorize as a 5 star and paid the same per night By the way don’t forget sunscreen They charge 45 dollars per bottle :) If you have kids they might enjoy ziva But if your looking for luxury do Garza But the Asian and
Stayed 4 nights in Dec 2025

8/10 Good

Gerben

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was good most of the time, questionable at other times. We questioned our sofa and patio cushions be scrubbed due to stains. They addressed it immediately. Great family resort, food and entertainment wasn't our style but families seemed to enjoy Great beach, great pools, great staff.
Stayed 9 nights in Dec 2025