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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property
4.5-star beachfront property near Playa de los Muertos

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Children's activities
Lobby
Poolside bar
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Place, Playa de los Muertos
    ‪2 min drive‬
  • Place, Los Muertos Pier
    ‪3 min drive‬
  • Place, Malecon
    ‪4 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Ocean Front King

Ocean Front King

Ocean Front King

8.2 out of 10
Very good
(20 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

7.4 out of 10
Good
(22 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King

Club Ocean View Suite King

9.2 out of 10
Wonderful
(11 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Club Ocean View Suite Double

Club Ocean View Suite Double

9.0 out of 10
Wonderful
(8 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

8.8 out of 10
Excellent
(36 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King

Ocean View King

7.8 out of 10
Good
(31 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(20 reviews)
  • 65 sq m
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 65 sq m
  • Sleeps 5

View all photos for Swim Up King

Swim Up King(18+only)

Swim Up King

9.8 out of 10
Exceptional
(6 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Swim Up Double

Swim Up Double(18+only)

Swim Up Double

9.6 out of 10
Exceptional
(4 reviews)
  • 44 sq m
  • Sleeps 4

View all photos for Double

Double

Double

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King

  • 116 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

King

King

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Puerto Vallarta

Beachfront retreat .Your stay at this Conchas Chinas property places you within 3 miles (5 km) of Playa de los Muertos and Malecon. Playa Estaca and Conchas Chinas Beach are also within half a mile (1 km).

What's nearby

  • Conchas Chinas Beach - 7 min walk - 0.6 km
  • Playa de los Muertos - 2 min drive - 1.6 km
  • Los Muertos Pier - 3 min drive - 2.0 km
  • Malecon - 4 min drive - 3.5 km
  • Garza Blanca Beach - 6 min drive - 6.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 34 min drive

Restaurants

  • ‪The Top Sky Bar - ‬2 min drive
  • ‪Pureza - ‬2 min walk
  • ‪Blue Chairs Beach Resort Hotel - ‬3 min drive
  • ‪The Porch - ‬3 min drive
  • ‪Sapphire Ocean Club | Bistrot Local - ‬3 min drive

About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5-star beachfront property near Playa de los Muertos
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Self parking is free.

This 4.5-star Puerto Vallarta property is smoke free.

  • 335 guestrooms or units
  • 11 levels
  • 2 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 12296 sq ft of conference space
  • 1142 sq m of conference space
  • Built in 1969
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, 1,100 reviews
The price is CA $461
CA $553 total
includes taxes & fees
Oct 7 - Oct 8
Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Reviews

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 864 out of 1336 reviews
Rating 8 - Good. 261 out of 1336 reviews
Rating 6 - Okay. 113 out of 1336 reviews
Rating 4 - Poor. 62 out of 1336 reviews
Rating 2 - Terrible. 36 out of 1336 reviews

Reviews

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Tasha Ann

Stayed 6 nights in Jun 2025

8/10 Good

Devon

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful. The swimmable beach is so much fun. Jesus and Fermin at the Playa beach bar were phenomenal and never let our glasses empty. The spa is nice but had to listen to construction noise during my visit. Amalia is an amazing massage therapist though. Would definitely recommend this resort.

6/10 Okay

Raul Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Colleen

Stayed 3 nights in Jun 2025

10/10 Excellent

Luis Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome beach access. The sand is literally a few steps from the elevator. The food is really good and overall is a good deal for an all inclusive. Notable mention, for their customer service to: Delia. Hostess from the buffet. Azael and Saira from the Daily Cafe. Naomy from Guest Services. Thanks Hyat Ziva. We will be back. Naomi from Guest Servicess.
Stayed 5 nights in Jun 2025

10/10 Excellent

Calleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We go every year❤️
Stayed 4 nights in Jun 2025

2/10 Terrible

Taira

Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed on the 20th floor, had 1 elevator that took forever, then the elevator stopped working so everyone had to use service elevator, it took almost 15-20min to get downstairs. I didn’t have hot water for 3 days. Did not care for management attitude. Its tons of construction going on, so couldn't sleep in. It was so many other things. Overall didn’t care for this resort.
Stayed 7 nights in Jun 2025

8/10 Good

Frank, Concord

Liked: Cleanliness, amenities
Stayed 6 nights in Jun 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED our stay. The staff was so friendly and helpful, the beach was gorgeous, the food and drinks were great, so many good dining options, great pools, view from the room was great... can't say enough good things about this place. Would absolutely recommend it for anyone traveling to Puerto Vallarta
Stayed 4 nights in Jun 2025

10/10 Excellent

Antonio

Stayed 4 nights in Jun 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach and all the dining options at this resort. Beautiful swim up bar and so many pools to choose from. Gorgeous ocean views and not overly crowded.
Stayed 4 nights in Jun 2025

10/10 Excellent

FRANK

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our family enjoyed our stay very much.
Stayed 5 nights in Jun 2025

10/10 Excellent

Laura

Stayed 3 nights in Jun 2025

4/10 Poor

Payam, houston

Stayed 3 nights in Jun 2025

10/10 Excellent

Grethel, Los Angeles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service, food and super clean hotel
Stayed 1 night in Jun 2025

8/10 Good

Daniel Frias

Travelled with partner
We love our room. Food not so much, very few options.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truly a remarkable resort. They have security at the entrance gate which makes it feel safe. The resort is stunning and well taken care of. We booked an ocean front hot tub on the balcony king room. It did not disappoint. The bartenders were very social and made perfect cocktails. The head chef of the Italian restaurant was a 10/10 when it came to customer service. He was doing table touches and went out of his way to make our evening very special. The beach is private so very little vendors bugging all day. Book the trip, you won’t regret it.
Stayed 3 nights in Jun 2025

8/10 Good

Luis Ramon

Liked: Cleanliness, staff & service
Instalaciones aceptables, clima del cuarto insuficiente, colchon malo por lo demas bien en general
Stayed 3 nights in Jun 2025

2/10 Terrible

MOUSA

Stayed 4 nights in Jun 2025

10/10 Excellent

Arvin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, wonderful hospitality from the staff and incredible food made with love. The hotel is private, secluded, and absolutely amazing. 10/10 would recommend!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I usually don’t do reviews on any of my trips but I had to! I’ve been to Mexico so many times and by far this is the best hotel I’ve ever been to. The rooms were so nice, clean and beautiful. My boyfriend proposed to me on our stay and the staff that were involved were so nice and welcoming and made the experience so much better I couldn’t ask for anything more. All the staff at the bar, restaurants and front desk were the best!! Especially Natalio the bartender at the pool bar he was awesome!! I’m definitely going back especially now we have the memory of getting engaged there :) I highly recommend this resort. The food was really good too you can’t go wrong for the price.
Stayed 5 nights in Jun 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing, would definitely cone back. I lost my phone in a waterproof case in the ocean and staff recovered it 2 days later with no issues. All staff are super nice, warm, welcoming, and honest. Rooms are clean and have strong air conditioning.
Stayed 4 nights in Jun 2025

6/10 Okay

Myriam

Liked: Cleanliness, staff & service, room comfort
El elevador descompuesto, tuvimos que usar el elevador de servicio Mucho ruido por zonas en reparación , máquinas ruidosas. Deberían de avisar que están en relación antes de reservar .
Stayed 3 nights in Jun 2025

6/10 Okay

Janele

Travelled with family
Liked: Cleanliness, staff & service, amenities
One of the big reasons I am giving this rating was because for the duration of our stay, we were bombarded with construction noise! I wish they had a construction notice when we booked. I had asked to be transferred but they were giving me a downgrade of my present room. I had my mother with me and she would take naps in the afternoon but ended up being so loud. Elevator was down and we were using the service elevator which was taking forever and hot! Otherwise every staff was so warm and accommodating. We love the hospitality. I felt very secured and facilities are great!
Stayed 4 nights in Jun 2025