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Krystal Grand Puerto Vallarta All Inclusive

4.5 star property
Upscale beachfront hotel with 4 outdoor pools

Choose dates to view prices

Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

Free minibar, in-room safe, laptop workspace, blackout drapes
An outdoor dining area with tables and chairs arranged for guests, overlooking a scenic ocean view.
A modern hotel lobby with seating areas, a reception desk, and a large plant in the foreground.
A resort with a central pool, multiple buildings, and a beach area.
An outdoor seating area with white sofas and tables, umbrellas, and a view of the sea at sunset.

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333
  • Place, Go Karts
    ‪8 min drive‬
  • Place, Paradise Adventure Park / Canopy Indio
    ‪8 min drive‬
  • Place, Cathedral of Our Lady of Guadalupe
    ‪16 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Resort View Double

A hotel room with two beds, a ceiling fan, a large window with a city view, and a small table.

Deluxe Resort View Double

7.6 out of 10
Good
(11 reviews)
  • Resort view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Resort View King

A hotel room with a bed, desk, chair, and a view of buildings through the window.

Deluxe Resort View King

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Partial Ocean View King

A hotel room with a bed, a desk, a chair, a TV, and a view of the city.

Deluxe Partial Ocean View King

8.0 out of 10
Very good
(7 reviews)
  • Partial sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Partial Ocean view Double

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of the ocean.

Deluxe Partial Ocean view Double

8.0 out of 10
Very good
(15 reviews)
  • Partial ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Ocean View King

A hotel room with a bed, desk, chair, TV, and a balcony with a view.

Deluxe Ocean View King

8.4 out of 10
Very good
(12 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Ocean View Double

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the ocean.

Deluxe Ocean View Double

9.4 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Jr. Suite Balcony King

A modern hotel room with a large bed, a desk with a chair, a TV, a painting, and a balcony with a view of palm trees and the ocean.

Jr. Suite Balcony King

  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jr. Suite Balcony Double

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of palm trees and the ocean.

Jr. Suite Balcony Double

8.8 out of 10
Excellent
(5 reviews)
  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Jr. Suite Jacuzzi Double

A modern bathroom with a freestanding bathtub, a large mirror, and a vanity with a sink.

Jr. Suite Jacuzzi Double

  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Jr. Suite Jacuzzi King

A modern bathroom with a freestanding bathtub, a large mirror, and a vanity with a sink.

Jr. Suite Jacuzzi King

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jr. Suite Hacienda King

A bedroom with a bed, bedside tables, a lamp, a chair, and a mirror.

Jr. Suite Hacienda King

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jr. Suite Hacienda Double

Jr. Suite Hacienda Double

Jr. Suite Hacienda Double

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

DOUBLE DELUXE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE OCEAN VIEW TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE TWO DOUBLE BEDS WITH VIEWS

  • Sleeps 4
  • Free WiFi

About the area

Puerto Vallarta

Beachfront retreat .Within 2 miles (3 km) of this Puerto Vallarta hotel, you'll find Cathedral of Our Lady of Guadalupe and Paradise Adventure Park / Canopy Indio. El Salado Estuary State Park and Vista Vallarta Club de Golf are also within 3 miles (5 km).

What's nearby

  • Go Karts - 8 min drive - 4.2 km
  • Paradise Adventure Park / Canopy Indio - 8 min drive - 5.8 km
  • Cathedral of Our Lady of Guadalupe - 16 min drive - 4.2 km
  • Malecon - 20 min drive - 16.4 km
  • Playa de los Muertos - 24 min drive - 18.7 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • ‪Fika cafétéria - ‬18 min walk
  • ‪La Tienda Grande - ‬5 min drive
  • ‪La Pizza House - ‬5 min drive
  • ‪El Zarape - ‬5 min drive
  • ‪La Fory Fay - ‬6 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

Upscale beachfront hotel with 4 outdoor pools
Krystal Grand Puerto Vallarta All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Krystal Grand Puerto Vallarta All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta hotel.

  • 451 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 11141 sq ft of conference space
  • 1035 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
Krystal Grand Puerto Vallarta All Inclusive offers 451 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. 32-inch LED televisions come with premium cable channels.

Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 3,894 reviews
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Covered valet parking on site (MXN 55 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Handrails in stairways (40 inches high)
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Puerto Vallarta All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: MXN 55 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

How close is Krystal Grand Puerto Vallarta All Inclusive to the airport?

Krystal Grand Puerto Vallarta All Inclusive is 5.5 mi (17-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Grand Puerto Vallarta All Inclusive?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Puerto Vallarta All Inclusive on Aug 11, 2026 start from CA $269, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Grand Puerto Vallarta All Inclusive have an airport shuttle?

Airport shuttle services are not available at Krystal Grand Puerto Vallarta All Inclusive.

How close is Krystal Grand Puerto Vallarta All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Krystal Grand Puerto Vallarta All Inclusive offer free breakfast?

Krystal Grand Puerto Vallarta All Inclusive does not offer free breakfast.

Is there a casino at Krystal Grand Puerto Vallarta All Inclusive?

No, there is no casino at this hotel, but Winclub Casino Platinum (10-min drive) and Casino Life The Marine Core Vallarta (10-min drive) are nearby.

What time is check-in at Krystal Grand Puerto Vallarta All Inclusive?

Check-in begins at 4:00 PM.

Is there free parking at Krystal Grand Puerto Vallarta All Inclusive?

Free parking is not available at this hotel. Valet parking is available for MXN 55 per night.

Does Krystal Grand Puerto Vallarta All Inclusive have a pool?

Krystal Grand Puerto Vallarta All Inclusive features 4 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Krystal Grand Puerto Vallarta All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like local and international cuisine, a beachfront location, and ocean views.

Does Krystal Grand Puerto Vallarta All Inclusive have a spa?

This hotel has a spa, which features Swedish massages, body treatments, and facials.

How close is Krystal Grand Puerto Vallarta All Inclusive to downtown Puerto Vallarta?

Krystal Grand Puerto Vallarta All Inclusive is 3.1 mi away from Puerto Vallarta.

Krystal Grand Puerto Vallarta All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 238 out of 561 reviews
Rating 8 - Good. 128 out of 561 reviews
Rating 6 - Okay. 93 out of 561 reviews
Rating 4 - Poor. 60 out of 561 reviews
Rating 2 - Terrible. 42 out of 561 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozyb
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Gail

Liked: Cleanliness, amenities
Staff were very attentive and helpfull
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
This resort is fabulous. The staff and top notch and so friendly and helpful. The resort is clean and well maintained. Food is great with quite a bit of variety. Definitely recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Great staff. Great food. Clean room.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Evet

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very efficient, room was very clean. Dinner and show on the beach was wonderful!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luis de Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Excelente !
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joselyn

Liked: Amenities
Our room was amazing as we had our own private pool. The staff are excellent and so darn nice. There was some cartel violence during our stay, and the very limited staff that worked around the clock ROCKED even through their fears, lavk of sleep, and not being able to leave to go home to their families. Is it an older hotel?Yes, are they renovating and doing upgrades?Yes, but despite all that, we are most definitely coming back year after year. This is our place.
Stayed 14 nights in Feb 2026
Verified

8/10 Good

Linda

Staff good, food so so but restaurants challenged because of the riots. Disappointed with hptels
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pamela Carissa

Liked: Cleanliness, amenities, property conditions & facilities
The food was great and we really enjoyed the Italian a la carte! There was some construction going on while we were there, but I can see how beautiful it will be when it’s all done
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Todo excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nicolas

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything was good just the room cleaning isn’t good
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all amazing. Especially Daniel in Entertainment went out of his way to make us comfortable. The location is great and the pool area is lovely. I would rate it a 3.5 out of 5 and very affordable.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Maria

Liked: Amenities
The room, the service, front beach
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Vern

Disliked: Cleanliness
Just old
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Denis R

Liked: Staff & service
Disliked: Cleanliness
Resort is a bit rundown. The floor of our room was very dirty, we had to wash a large sticky area ourselves. We paid for an ocean view upgrade but barely had a view, and our room was above the kitchen so we always had the greasy cooking smell
Stayed 7 nights in Feb 2026
Verified

4/10 Poor

Kenneth

Disliked: Property conditions & facilities
The place is worn out old and tired
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are from Canada, and the pool/beach activities fella, Danny, was awesome. He was great with my kids, and even gave them keychains the morning we left. We enjoyed our stay, the food was a amazing and such a variety of options. The staff are friendly, and spoke well English even for our kids to visit with. The bartenders were great and there was always staff cleaning and tidying up all areas of the resort.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and helpful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Haninder

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in experience was not great, room offer was leaking and after waiting 1.5 hr finally got a room. Construction going on site, service was great and staff was helpful
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Mirza Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t typically leave reviews, but this resort deserves it. The ocean views were stunning, the food was excellent, and the service throughout the resort was outstanding. The rooms, pools, and dining options were all exceptional. It’s also a wonderful place for families—our kids especially enjoyed the gaming station. Highly recommended for anyone looking for a memorable vacation Drinks were amazing.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great great service from bartenders.
Stayed 7 nights in Jan 2025
Verified

2/10 Terrible

Sharon

Liked: Staff & service
Disliked: Cleanliness, amenities
Overpriced and not a 4 star. All smoke and mirrors. Food is horrible , not enough variety. Not well stocked bar, watered down drinks, pool side bathrooms very dirty not kept up through out the day. Didn’t enjoy the raccoons running through the restaurant at night or jumping on my beach lounger along with the giant iguanas that would climb up on chairs, and take a swim in the pool . Our oceanfront room had a plastic table and chair , yes 1 chair inside . Bathroom shower stall leaked under the glass into the room. Shall I go on?
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Bernard J

Disliked: Amenities
Ok hotel
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Beach, pool
Stayed 3 nights in May 2025